# Kibana unable to retrieve version information from Elasticsearch nodes

**URL:** <https://discuss.elastic.co/t/kibana-unable-to-retrieve-version-information-from-elasticsearch-nodes/278184>\
**Category:** Kibana\
**Created:** [July 8, 2021, 11:59am UTC](https://discuss.elastic.co/t/kibana-unable-to-retrieve-version-information-from-elasticsearch-nodes/278184 "2021-07-08T11:59:17Z")\
**Posts on this page:** 4\
**Page:** 1

<div class="post-metadata">

**Author:** ![Trueman](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/trueman/32/91333_2.png) [@Trueman](https://discuss.elastic.co/u/Trueman)\
**Post date:** [July 8, 2021, 11:59am UTC](https://discuss.elastic.co/t/kibana-unable-to-retrieve-version-information-from-elasticsearch-nodes/278184/1 "2021-07-08T11:59:17Z")

</div>

Hello! Continuing the topic [Failed to establish trust communication between es01, es02 and kibana](https://discuss.elastic.co/t/failed-to-establish-trust-communication-between-es01-es02-and-kibana/277654) I set just the intermediate certificate in kibana part of the configuration:

```auto
ELASTICSEARCH_SSL_CERTIFICATEAUTHORITIES: $CERTS_DIR/Sub2_CA_2012.cer

```

and get such error:

```auto
2021-07-08T06:36:18.170439168Z {"type":"log","@timestamp":"2021-07-08T06:36:18+00:00","tags":["error","savedobjects-service"],"pid":953,"message":"Unable to retrieve version information from Elasticsearch nodes."}

```

So kibana container is up, but service is unavailable:

```auto
Kibana server is not ready yet

```

Thanks for any help.

---

<div class="post-metadata">

**Author:** ![tiagocosta](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/tiagocosta/32/40045_2.png) [@tiagocosta](https://discuss.elastic.co/u/tiagocosta)\
**Post date:** [July 8, 2021, 6:19pm UTC](https://discuss.elastic.co/t/kibana-unable-to-retrieve-version-information-from-elasticsearch-nodes/278184/2 "2021-07-08T18:19:49Z")

</div>

@jportner could you provide some help here please?

---

<div class="post-metadata">

**Author:** ![Trueman](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/trueman/32/91333_2.png) [@Trueman](https://discuss.elastic.co/u/Trueman)\
**Post date:** [August 5, 2021, 10:12am UTC](https://discuss.elastic.co/t/kibana-unable-to-retrieve-version-information-from-elasticsearch-nodes/278184/3 "2021-08-05T10:12:24Z")

</div>

Toby Sutor wrote solution [here](https://discuss.elastic.co/t/failed-to-establish-trust-communication-between-es01-es02-and-kibana/277654/7). Thanks for help!

---

<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\
**Post date:** [September 2, 2021, 10:13am UTC](https://discuss.elastic.co/t/kibana-unable-to-retrieve-version-information-from-elasticsearch-nodes/278184/4 "2021-09-02T10:13:09Z")

</div>

This topic was automatically closed 28 days after the last reply. New replies are no longer allowed.