# Kibana user not able to see the dashboard data

**URL:** <https://discuss.elastic.co/t/kibana-user-not-able-to-see-the-dashboard-data/223878>\
**Category:** Kibana\
**Created:** [March 17, 2020, 8:32am UTC](https://discuss.elastic.co/t/kibana-user-not-able-to-see-the-dashboard-data/223878 "2020-03-17T08:32:28Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![tahseen\_fatima](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/tahseen_fatima/32/67789_2.png) [@tahseen\_fatima](https://discuss.elastic.co/u/tahseen_fatima)\
**Post date:** [March 17, 2020, 8:32am UTC](https://discuss.elastic.co/t/kibana-user-not-able-to-see-the-dashboard-data/223878/1 "2020-03-17T08:32:28Z")

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Hello,  
I have a setup of elk 7.6.0v  
I have created a user with dashboard access.  
The user which has read privileges to the metricbeat index and dashboard.  
I am facing issue, **there is no data shown to user.**

 ![image](https://us1.discourse-cdn.com/elastic/original/3X/9/1/911a5009d923d7aafa4ba449ffbcd0f172bb3433.png)

Have a look on the above image.  
I am able to see other metricbeat dashboards in this user, but facing issue in this particular dashboard.  
Index is same for all the dashboards.

Kindly help,  
Tahseen

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**Author:** ![Larry\_Gregory](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/larry_gregory/32/34969_2.png) [@Larry\_Gregory](https://discuss.elastic.co/u/Larry_Gregory)\
**Post date:** [March 17, 2020, 11:28am UTC](https://discuss.elastic.co/t/kibana-user-not-able-to-see-the-dashboard-data/223878/2 "2020-03-17T11:28:54Z")

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@tahseen_fatima,

If you click the three dots on the top-right of a visualization, and then click on Inspect:

 ![image](https://us1.discourse-cdn.com/elastic/original/3X/0/f/0ffcb595131a02377e52a0a6d44c9a421ea637cb.png)

In the flyout, change `View: Data` to `View: Requests`:

 ![image](https://us1.discourse-cdn.com/elastic/original/3X/b/6/b6ac47be8c1af06b858b57e1c82c8859f71c38bf.png)

You should see the query that ran for that specific visualization:

 ![image](https://us1.discourse-cdn.com/elastic/original/3X/1/9/1959e75e7598e84c4e6b48c51e681630a7e668c4.png)

If you run this query as a superuser, is any data returned?

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<div class="post-metadata">

**Author:** ![tahseen\_fatima](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/tahseen_fatima/32/67789_2.png) [@tahseen\_fatima](https://discuss.elastic.co/u/tahseen_fatima)\
**Post date:** [March 17, 2020, 11:41am UTC](https://discuss.elastic.co/t/kibana-user-not-able-to-see-the-dashboard-data/223878/3 "2020-03-17T11:41:29Z")

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Hi,  
@Larry_Gregory thank you for your reply.

When I am running with the user which I have created, I am getting **No request logged**

 ![image](https://us1.discourse-cdn.com/elastic/original/3X/d/4/d4ee0f9764249b16b07354ba47ae346f90652694.png)

When running with super user getting the same as above. May be this is due to TSVB visualization.

 ![image](https://us1.discourse-cdn.com/elastic/original/3X/1/9/19bac5d63ce8905a2a816d2ecc6e6d59afee8bc5.png)

Kindly suggest what to do!!  
Thanks,  
Tahseen

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<div class="post-metadata">

**Author:** ![tahseen\_fatima](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/tahseen_fatima/32/67789_2.png) [@tahseen\_fatima](https://discuss.elastic.co/u/tahseen_fatima)\
**Post date:** [March 18, 2020, 4:26am UTC](https://discuss.elastic.co/t/kibana-user-not-able-to-see-the-dashboard-data/223878/4 "2020-03-18T04:26:08Z")

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Any suggestions of above query.  
I have two dashboards with metricbeat index. I am able to see 1st dashboard of metricbeat index, but facing issue in 2nd dashboard. It is howing **No data to dsplay for the selected metrics**.  
But I am able to see both dashboards in default space, not in the space which I have created role based.

Kindly help,  
Tahseen.

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<div class="post-metadata">

**Author:** ![njeru](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/njeru/32/60806_2.png) [@njeru](https://discuss.elastic.co/u/njeru)\
**Post date:** [March 31, 2020, 5:33am UTC](https://discuss.elastic.co/t/kibana-user-not-able-to-see-the-dashboard-data/223878/5 "2020-03-31T05:33:26Z")

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I had the same issue with my custom metricbeat dashboard. What I did:

1. Go to **Management**
2. Under **Security** , select **Roles**
3. Create a **New Role** (eg _\_custom\_role_)
4. Under Index **Privileges** , assign priviledge to the index you want to be accessible to your custom user(in my case, my index is metr\*)
5. Crate a **New User**
6. Give new user the role of _kibana\_dashboard\_only\_user_ and _\_custom\_role_

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<div class="post-metadata">

**Author:** ![tahseen\_fatima](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/tahseen_fatima/32/67789_2.png) [@tahseen\_fatima](https://discuss.elastic.co/u/tahseen_fatima)\
**Post date:** [March 31, 2020, 6:20am UTC](https://discuss.elastic.co/t/kibana-user-not-able-to-see-the-dashboard-data/223878/6 "2020-03-31T06:20:18Z")

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Hi,

Thanks for your reply.  
I solved it by creating new user and new sapces. I did the processes again with scratch and it solved my problem.

Thanks,  
Tahseen.

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<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\
**Post date:** [April 28, 2020, 6:20am UTC](https://discuss.elastic.co/t/kibana-user-not-able-to-see-the-dashboard-data/223878/7 "2020-04-28T06:20:22Z")

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