# Kibana will not load

**URL:** <https://discuss.elastic.co/t/kibana-will-not-load/203131>\
**Category:** Elastic Training\
**Created:** [October 11, 2019, 2:15am UTC](https://discuss.elastic.co/t/kibana-will-not-load/203131 "2019-10-11T02:15:24Z")\
**Posts on this page:** 9\
**Page:** 1

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**Author:** ![Joshua\_Reback](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/joshua_reback/32/38713_2.png) [@Joshua\_Reback](https://discuss.elastic.co/u/Joshua_Reback)\
**Post date:** [October 11, 2019, 2:15am UTC](https://discuss.elastic.co/t/kibana-will-not-load/203131/1 "2019-10-11T02:15:24Z")

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Hi, I'm taking the "Understanding and Controlling Relevance" course remotely, and I cannot access kibana. When I click the kibana link shown on the page here: [http://ec2-18-196-225-250.eu-central-1.compute.amazonaws.com/instructions/index.html](http://ec2-18-196-225-250.eu-central-1.compute.amazonaws.com/instructions/index.html), I get a 502 bad gateway. Can someone please help me?

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**Author:** ![Joshua\_Reback](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/joshua_reback/32/38713_2.png) [@Joshua\_Reback](https://discuss.elastic.co/u/Joshua_Reback)\
**Post date:** [October 11, 2019, 2:30am UTC](https://discuss.elastic.co/t/kibana-will-not-load/203131/2 "2019-10-11T02:30:00Z")

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I've also tried to just run the labs locally (according to the guide here): [http://ec2-18-196-225-250.eu-central-1.compute.amazonaws.com/instructions/setup\_local.html](http://ec2-18-196-225-250.eu-central-1.compute.amazonaws.com/instructions/setup_local.html), and it references a zip file named "Understanding\_and\_Controlling\_Relevance-6.3.0.zip" which seems to have the data for the labs. However, I cannot seem to find this zip anywhere in the course materials. Can someone point me to it? Thank you.

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**Author:** ![dschneiter](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/dschneiter/32/46162_2.png) [@dschneiter](https://discuss.elastic.co/u/dschneiter)\
**Post date:** [October 11, 2019, 6:25am UTC](https://discuss.elastic.co/t/kibana-will-not-load/203131/3 "2019-10-11T06:25:21Z")

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Hello Joshua,

I‘m sorry to read that you are having issues with the class. If I‘m not mistaken we no longer provide the zip-file. But it should be straight forward to get your issues resolved.

First check: did you start Kibana? It‘s an expected behavior to get back 502 Bad Request if Kibana isn‘t running

Second check: when you started Kibana, did you bind it to port 0.0.0.0 to make your Kibana instance accessible? Not binding it to 0.0.0.0 also results in a 502 Bad Request response.

Please check and let us know

Daniel

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**Author:** ![Joshua\_Reback](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/joshua_reback/32/38713_2.png) [@Joshua\_Reback](https://discuss.elastic.co/u/Joshua_Reback)\
**Post date:** [October 11, 2019, 11:34pm UTC](https://discuss.elastic.co/t/kibana-will-not-load/203131/4 "2019-10-11T23:34:06Z")

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Hi Daniel -- No I have not started Kibana. How do I do that? I don't see kibana anywhere on my workstation. My strigo thing does not have anything in the sidebar as the instructions indicate, and when i tried to find kibana on the filesystem I couldn't locate it.

 ![14%20PM](https://us1.discourse-cdn.com/elastic/original/3X/5/4/54a9dc06823b8a415476f8bde5aa15cbe283e751.jpeg)

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<div class="post-metadata">

**Author:** ![Joshua\_Reback](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/joshua_reback/32/38713_2.png) [@Joshua\_Reback](https://discuss.elastic.co/u/Joshua_Reback)\
**Post date:** [October 11, 2019, 11:35pm UTC](https://discuss.elastic.co/t/kibana-will-not-load/203131/5 "2019-10-11T23:35:38Z")

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Oh nevermind -- I wasn't looking at the instructions!

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<div class="post-metadata">

**Author:** ![dschneiter](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/dschneiter/32/46162_2.png) [@dschneiter](https://discuss.elastic.co/u/dschneiter)\
**Post date:** [October 11, 2019, 11:37pm UTC](https://discuss.elastic.co/t/kibana-will-not-load/203131/6 "2019-10-11T23:37:56Z")

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Ok, that explains the „502 Bad Request“. As you found the (lab) instructions, are you ok now?

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**Author:** ![Holly21](https://avatars.discourse-cdn.com/v4/letter/h/a8b319/32.png) [@Holly21](https://discuss.elastic.co/u/Holly21)\
**Post date:** [October 13, 2019, 4:36am UTC](https://discuss.elastic.co/t/kibana-will-not-load/203131/7 "2019-10-13T04:36:40Z")

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What version of KB did you install?

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<div class="post-metadata">

**Author:** ![Joshua\_Reback](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/joshua_reback/32/38713_2.png) [@Joshua\_Reback](https://discuss.elastic.co/u/Joshua_Reback)\
**Post date:** [October 14, 2019, 8:57pm UTC](https://discuss.elastic.co/t/kibana-will-not-load/203131/9 "2019-10-14T20:57:55Z")

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Hi Daniel, Yes, all set now! Thank you.

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**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\
**Post date:** [November 13, 2019, 8:57pm UTC](https://discuss.elastic.co/t/kibana-will-not-load/203131/10 "2019-11-13T20:57:58Z")

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