# Kibana4.6.1 Map visualization is not able to load background image?

**URL:** https://discuss.elastic.co/t/kibana4-6-1-map-visualization-is-not-able-to-load-background-image/62904
**Category:** Kibana
**Created:** [October 13, 2016, 6:58am UTC](https://discuss.elastic.co/t/kibana4-6-1-map-visualization-is-not-able-to-load-background-image/62904 "2016-10-13T06:58:17Z")
**Posts on this page:** 6
**Page:** 1

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### Author: ![vikas\_gopal](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/vikas_gopal/32/47661_2.png) [@vikas\_gopal](https://discuss.elastic.co/u/vikas_gopal)
#### Post date: [October 13, 2016, 6:58am UTC](https://discuss.elastic.co/t/kibana4-6-1-map-visualization-is-not-able-to-load-background-image/62904/1 "2016-10-13T06:58:17Z")

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Hi Experts,

I am getting error in the console when I try to open Map visualization  
 ![](https://us1.discourse-cdn.com/elastic/original/2X/0/0337e6586dca9befdfc0aad98310bac806f9fdf2.jpg)

I can only see the dots on the screen . Please help as I do not have any idea how I can resolve this issue.

Thanks  
VG

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### Author: ![warkolm](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/warkolm/32/39224_2.png) [@warkolm](https://discuss.elastic.co/u/warkolm)
#### Post date: [October 13, 2016, 8:11am UTC](https://discuss.elastic.co/t/kibana4-6-1-map-visualization-is-not-able-to-load-background-image/62904/2 "2016-10-13T08:11:03Z")

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I just tested this and it's working fine. Maybe you have networking issues.

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### Author: ![vikas\_gopal](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/vikas_gopal/32/47661_2.png) [@vikas\_gopal](https://discuss.elastic.co/u/vikas_gopal)
#### Post date: [October 13, 2016, 8:17am UTC](https://discuss.elastic.co/t/kibana4-6-1-map-visualization-is-not-able-to-load-background-image/62904/3 "2016-10-13T08:17:02Z")

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@warkolm , I am accessing kibana Server via VPN and when VPN is on internet stops working . As per my understanding this could be one of the reason . Need your expert advice on this , I mean If this is the problem what would you suggest to resolve this problem ?

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### Author: ![Court](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/court/32/6640_2.png) [@Court](https://discuss.elastic.co/u/Court)
#### Post date: [October 13, 2016, 1:17pm UTC](https://discuss.elastic.co/t/kibana4-6-1-map-visualization-is-not-able-to-load-background-image/62904/4 "2016-10-13T13:17:26Z")

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@vikas_gopal The default tile map service is only available over the web, so users need to be connected to the internet to use it. If internet access isn't possible, then the only alternatives are to stand up your own WMS server that is accessible on the local network and use that for visualizations, or to run your own leaflet compatible tile service on your local network and configure Kibana to use that instead of the default tile service.

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### Author: ![vikas\_gopal](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/vikas_gopal/32/47661_2.png) [@vikas\_gopal](https://discuss.elastic.co/u/vikas_gopal)
#### Post date: [October 13, 2016, 2:05pm UTC](https://discuss.elastic.co/t/kibana4-6-1-map-visualization-is-not-able-to-load-background-image/62904/5 "2016-10-13T14:05:35Z")

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@Court Thank you it is understood now.

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### Author: ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)
#### Post date: [July 6, 2017, 1:36pm UTC](https://discuss.elastic.co/t/kibana4-6-1-map-visualization-is-not-able-to-load-background-image/62904/6 "2017-07-06T13:36:50Z")

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