# Kibana4.6.1 Map visualization is showing blank/white background?

**URL:** <https://discuss.elastic.co/t/kibana4-6-1-map-visualization-is-showing-blank-white-background/62737>\
**Category:** Kibana\
**Created:** [October 11, 2016, 4:45pm UTC](https://discuss.elastic.co/t/kibana4-6-1-map-visualization-is-showing-blank-white-background/62737 "2016-10-11T16:45:32Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![vikas\_gopal](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/vikas_gopal/32/47661_2.png) [@vikas\_gopal](https://discuss.elastic.co/u/vikas_gopal)\
**Post date:** [October 11, 2016, 4:45pm UTC](https://discuss.elastic.co/t/kibana4-6-1-map-visualization-is-showing-blank-white-background/62737/1 "2016-10-11T16:45:32Z")

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Hi Experts,

Initially I was working on kibana 4.3 and I got to know since june map API has been stopped so I migrated my solution to Kibana 4.6 . Now I am facing a new problem with kibana map , it shows dots as per source IP but background is blank , it is showing complete white background with dots . Please help.

My environment

Kibana 4.6.1  
ES2.4.1

Thanks  
Vikas

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**Author:** ![tsullivan](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/tsullivan/32/31077_2.png) [@tsullivan](https://discuss.elastic.co/u/tsullivan)\
**Post date:** [October 11, 2016, 8:36pm UTC](https://discuss.elastic.co/t/kibana4-6-1-map-visualization-is-showing-blank-white-background/62737/2 "2016-10-11T20:36:12Z")

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Do you see any error messages in the Javascript console of the web browser?

Make sure you are able to load images from [https://tiles.elastic.co](https://tiles.elastic.co)

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**Author:** ![vikas\_gopal](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/vikas_gopal/32/47661_2.png) [@vikas\_gopal](https://discuss.elastic.co/u/vikas_gopal)\
**Post date:** [October 12, 2016, 1:57am UTC](https://discuss.elastic.co/t/kibana4-6-1-map-visualization-is-showing-blank-white-background/62737/3 "2016-10-12T01:57:28Z")

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@tsullivan,

You are right this is what I can see in the Console .FYI via VPN I am connecting to kibana server .

 ![](https://us1.discourse-cdn.com/elastic/original/2X/0/0bd3ef3f0293a18301bb224b1023c95572c4f35b.png)

Please suggest how I can load this image ?

Thanks  
VG

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<div class="post-metadata">

**Author:** ![vikas\_gopal](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/vikas_gopal/32/47661_2.png) [@vikas\_gopal](https://discuss.elastic.co/u/vikas_gopal)\
**Post date:** [October 12, 2016, 6:22pm UTC](https://discuss.elastic.co/t/kibana4-6-1-map-visualization-is-showing-blank-white-background/62737/4 "2016-10-12T18:22:32Z")

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Any update/suggestion on this please .

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<div class="post-metadata">

**Author:** ![tsullivan](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/tsullivan/32/31077_2.png) [@tsullivan](https://discuss.elastic.co/u/tsullivan)\
**Post date:** [October 13, 2016, 4:12pm UTC](https://discuss.elastic.co/t/kibana4-6-1-map-visualization-is-showing-blank-white-background/62737/5 "2016-10-13T16:12:48Z")

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Sounds like you have to talk with your VPN provider to have them allow access to `tiles.elastic.co`

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**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\
**Post date:** [July 6, 2017, 1:36pm UTC](https://discuss.elastic.co/t/kibana4-6-1-map-visualization-is-showing-blank-white-background/62737/6 "2017-07-06T13:36:48Z")

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