# Kibana5 plug-in operation will not work from behind our proxy

**URL:** <https://discuss.elastic.co/t/kibana5-plug-in-operation-will-not-work-from-behind-our-proxy/64935>\
**Category:** Kibana\
**Created:** [November 3, 2016, 7:04pm UTC](https://discuss.elastic.co/t/kibana5-plug-in-operation-will-not-work-from-behind-our-proxy/64935 "2016-11-03T19:04:55Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![teej](https://avatars.discourse-cdn.com/v4/letter/t/b5a626/32.png) [@teej](https://discuss.elastic.co/u/teej)\
**Post date:** [November 3, 2016, 7:04pm UTC](https://discuss.elastic.co/t/kibana5-plug-in-operation-will-not-work-from-behind-our-proxy/64935/1 "2016-11-03T19:04:55Z")

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I am trying to install x-pack without success:

[pp-1 bin]# ./kibana-plugin install x-pack  
Attempting to transfer from x-pack  
Attempting to transfer from [https://artifacts.elastic.co/downloads/kibana-plugins/x-pack/x-pack-5.0.0.zip](https://artifacts.elastic.co/downloads/kibana-plugins/x-pack/x-pack-5.0.0.zip)  
Error: Client request error: connect ETIMEDOUT 107.22.244.203:443  
Plugin installation was unsuccessful due to error "Client request error: connect ETIMEDOUT 107.22.244.203:443"

I've tried several options - some that work with elasticsearch but no luck. All else appears to work fine going out. I've been searching the site for clues but most seem to be geared towards kibana prior to 5 or are not applicable. Any ideas? Thanks.

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**Author:** ![jbudz](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/jbudz/32/45922_2.png) [@jbudz](https://discuss.elastic.co/u/jbudz)\
**Post date:** [November 3, 2016, 7:40pm UTC](https://discuss.elastic.co/t/kibana5-plug-in-operation-will-not-work-from-behind-our-proxy/64935/2 "2016-11-03T19:40:56Z")

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If you're able to do a manual download of [https://artifacts.elastic.co/downloads/kibana-plugins/x-pack/x-pack-5.0.0.zip](https://artifacts.elastic.co/downloads/kibana-plugins/x-pack/x-pack-5.0.0.zip) you can install from file, [https://www.elastic.co/guide/en/x-pack/current/installing-xpack.html#xpack-installing-offline](https://www.elastic.co/guide/en/x-pack/current/installing-xpack.html#xpack-installing-offline). Kibana doesn't support configuring an outgoing proxy currently, we have an issue filed [here](https://github.com/elastic/kibana/issues/5902)

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**Author:** ![teej](https://avatars.discourse-cdn.com/v4/letter/t/b5a626/32.png) [@teej](https://discuss.elastic.co/u/teej)\
**Post date:** [November 7, 2016, 4:18pm UTC](https://discuss.elastic.co/t/kibana5-plug-in-operation-will-not-work-from-behind-our-proxy/64935/3 "2016-11-07T16:18:33Z")

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Hi Jon,  
Thank you for your help. That was the solution. Hope Kibana gets that one taken care of.

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**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\
**Post date:** [July 6, 2017, 1:34pm UTC](https://discuss.elastic.co/t/kibana5-plug-in-operation-will-not-work-from-behind-our-proxy/64935/4 "2017-07-06T13:34:21Z")

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