# Kibana's service stays paused!

**URL:** <https://discuss.elastic.co/t/kibanas-service-stays-paused/199134>\
**Category:** Kibana\
**Created:** [September 11, 2019, 7:48pm UTC](https://discuss.elastic.co/t/kibanas-service-stays-paused/199134 "2019-09-11T19:48:44Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Marteen](https://avatars.discourse-cdn.com/v4/letter/m/ba9def/32.png) [@Marteen](https://discuss.elastic.co/u/Marteen)\
**Post date:** [September 11, 2019, 7:48pm UTC](https://discuss.elastic.co/t/kibanas-service-stays-paused/199134/1 "2019-09-11T19:48:45Z")

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Hi,

I have successfully installed elastic search, kibana and fikebeat in a server. I removed the services and a few month later tried to setup again. Elasticsearch service runs fine, but Kibana and filebeat services don't even start. Java home is set properly.

Any idea what could be wrong?

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**Author:** ![rashmi](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/rashmi/32/16391_2.png) [@rashmi](https://discuss.elastic.co/u/rashmi)\
**Post date:** [September 11, 2019, 9:12pm UTC](https://discuss.elastic.co/t/kibanas-service-stays-paused/199134/2 "2019-09-11T21:12:55Z")

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Hi Martin  
Can you please provide more info like the ES and Kibana logs upon startup, screenshots if any, version of the stack you are using, OS etc. It would be helpful to debug further.

Thank you  
Rashmi

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**Author:** ![Marteen](https://avatars.discourse-cdn.com/v4/letter/m/ba9def/32.png) [@Marteen](https://discuss.elastic.co/u/Marteen)\
**Post date:** [September 11, 2019, 9:38pm UTC](https://discuss.elastic.co/t/kibanas-service-stays-paused/199134/3 "2019-09-11T21:38:18Z")

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Thx, I solved the issue. Apparently we cannot use old extracts. Downloaded a fresh zip and it worked

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**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\
**Post date:** [October 9, 2019, 9:38pm UTC](https://discuss.elastic.co/t/kibanas-service-stays-paused/199134/4 "2019-10-09T21:38:19Z")

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