# Labs not accessible on strigo with the credentials given in the training

**URL:** <https://discuss.elastic.co/t/labs-not-accessible-on-strigo-with-the-credentials-given-in-the-training/300053>\
**Category:** Elastic Training\
**Created:** [March 18, 2022, 2:30pm UTC](https://discuss.elastic.co/t/labs-not-accessible-on-strigo-with-the-credentials-given-in-the-training/300053 "2022-03-18T14:30:58Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![kartik.rajesh](https://avatars.discourse-cdn.com/v4/letter/k/74df32/32.png) [@kartik.rajesh](https://discuss.elastic.co/u/kartik.rajesh)\
**Post date:** [March 18, 2022, 2:30pm UTC](https://discuss.elastic.co/t/labs-not-accessible-on-strigo-with-the-credentials-given-in-the-training/300053/1 "2022-03-18T14:30:58Z")

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I tried to access the lab for Observability Fundamentals today.

 ![image](https://us1.discourse-cdn.com/elastic/original/3X/a/8/a8e4e782d6c7072bfdf19df240b620bcb7c2f44e.png)

On clicking "Lab" it takes me to the strigo page and asks me for an email login and not a username.

 ![image](https://us1.discourse-cdn.com/elastic/original/3X/8/d/8ddf09d4702c16168416252b3a900ca1b884647f.jpeg)

I tried to create a new account but it doesn't start the lab session but a new instance.  
Not working with incognito as well.  
Can someone help me out?

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**Author:** ![Andre\_Murbach\_Maidl](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/andre_murbach_maidl/32/83508_2.png) [@Andre\_Murbach\_Maidl](https://discuss.elastic.co/u/Andre_Murbach_Maidl)\
**Post date:** [March 18, 2022, 2:54pm UTC](https://discuss.elastic.co/t/labs-not-accessible-on-strigo-with-the-credentials-given-in-the-training/300053/2 "2022-03-18T14:54:30Z")

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Hi @kartik.rajesh ,

the reference credentials are for accessing the lab instructions after you logged into Strigo. You'll need to sign up with Strigo with your e-mail, so then you can access labs and lab instructions.

Best,  
Andre

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**Author:** ![kartik.rajesh](https://avatars.discourse-cdn.com/v4/letter/k/74df32/32.png) [@kartik.rajesh](https://discuss.elastic.co/u/kartik.rajesh)\
**Post date:** [March 18, 2022, 3:36pm UTC](https://discuss.elastic.co/t/labs-not-accessible-on-strigo-with-the-credentials-given-in-the-training/300053/3 "2022-03-18T15:36:23Z")

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Thanks! That worked  
The instructions were confusing and I tried logging in with the same credentials.

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<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\
**Post date:** [April 17, 2022, 3:36pm UTC](https://discuss.elastic.co/t/labs-not-accessible-on-strigo-with-the-credentials-given-in-the-training/300053/4 "2022-04-17T15:36:46Z")

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