# Lens not working

**URL:** <https://discuss.elastic.co/t/lens-not-working/305041>\
**Category:** Kibana\
**Created:** [May 18, 2022, 10:06am UTC](https://discuss.elastic.co/t/lens-not-working/305041 "2022-05-18T10:06:09Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![adis3421](https://avatars.discourse-cdn.com/v4/letter/a/46a35a/32.png) [@adis3421](https://discuss.elastic.co/u/adis3421)\
**Post date:** [May 18, 2022, 10:06am UTC](https://discuss.elastic.co/t/lens-not-working/305041/1 "2022-05-18T10:06:09Z")

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Hi,

After update kibana from 8.1.2 to 8.2 When i try to create new visualization in Lens option nothing showing. On Oracle Linux 8.4

 ![lens](https://us1.discourse-cdn.com/elastic/original/3X/7/7/7766d1a1efc4a42d03e0cdc1f0610cc8596a2eca.jpeg)

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**Author:** ![Marco\_Liberati](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/marco_liberati/32/82953_2.png) [@Marco\_Liberati](https://discuss.elastic.co/u/Marco_Liberati)\
**Post date:** [May 18, 2022, 12:48pm UTC](https://discuss.elastic.co/t/lens-not-working/305041/2 "2022-05-18T12:48:37Z")

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Hi @adis3421

are you in air gapped environment?

Recently this issue has been open which looks pretty similar to your issue: [[Maps][Lens] Cannot open Lens editor in airgapped environment · Issue #132408 · elastic/kibana · GitHub](https://github.com/elastic/kibana/issues/132408)

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<div class="post-metadata">

**Author:** ![adis3421](https://avatars.discourse-cdn.com/v4/letter/a/46a35a/32.png) [@adis3421](https://discuss.elastic.co/u/adis3421)\
**Post date:** [May 18, 2022, 1:21pm UTC](https://discuss.elastic.co/t/lens-not-working/305041/3 "2022-05-18T13:21:42Z")

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@Marco_Liberati

My problem is the same as in [issue #132408](https://github.com/elastic/kibana/issues/132408). My enviroment is air gapped. The bypass instruction works. Thanks.

Regards,  
AN

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<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\
**Post date:** [June 15, 2022, 1:21pm UTC](https://discuss.elastic.co/t/lens-not-working/305041/4 "2022-06-15T13:21:49Z")

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