# License for base elasticsearch
**URL:** https://discuss.elastic.co/t/license-for-base-elasticsearch/186041
**Category:** Elasticsearch
**Created:** [June 17, 2019, 10:21am UTC](https://discuss.elastic.co/t/license-for-base-elasticsearch/186041 "2019-06-17T10:21:58Z")
**Posts on this page:** 9
**Page:** 1
### Author:  [@wenchaodu](https://discuss.elastic.co/u/wenchaodu)
#### Post date: [June 17, 2019, 10:21am UTC](https://discuss.elastic.co/t/license-for-base-elasticsearch/186041/1 "2019-06-17T10:21:58Z")
Hi Team,
As we known, the basic are free, after i install the basic version, when I install elasticsearch, kibana, it's prompt me "Elasticsearch cluster did not respond with license information."
Please advise
Thanks
Wayne
---
### Author:  [@warkolm](https://discuss.elastic.co/u/warkolm)
#### Post date: [June 17, 2019, 10:33am UTC](https://discuss.elastic.co/t/license-for-base-elasticsearch/186041/2 "2019-06-17T10:33:55Z")
What version did you install?
Where does it prompt this?
Can you show logs?
---
### Author:  [@wenchaodu](https://discuss.elastic.co/u/wenchaodu)
#### Post date: [June 17, 2019, 10:51am UTC](https://discuss.elastic.co/t/license-for-base-elasticsearch/186041/3 "2019-06-17T10:51:38Z")
Thanks warkolm
Please check version with below json
{
"name" : "node-1",
"cluster\_name" : "elasticsearch",
"cluster\_uuid" : "_na_",
"version" : {
"number" : "7.1.0",
"build\_flavor" : "default",
"build\_type" : "rpm",
"build\_hash" : "606a173",
"build\_date" : "2019-05-16T00:43:15.323135Z",
"build\_snapshot" : false,
"lucene\_version" : "8.0.0",
"minimum\_wire\_compatibility\_version" : "6.8.0",
"minimum\_index\_compatibility\_version" : "6.0.0-beta1"
},
"tagline" : "You Know, for Search"
}
## Below is the elasticsearch detail log, after I start kibana
log [10:13:38.654] [error][status][plugin:xpack\_main@7.1.0] Status changed from yellow to red - [data] Elasticsearch cluster did not respond with license information.
log [10:13:38.655] [error][status][plugin:graph@7.1.0] Status changed from yellow to red - [data] Elasticsearch cluster did not respond with license information.
log [10:13:38.656] [error][status][plugin:spaces@7.1.0] Status changed from yellow to red - [data] Elasticsearch cluster did not respond with license information.
log [10:13:38.657] [error][status][plugin:security@7.1.0] Status changed from yellow to red - [data] Elasticsearch cluster did not respond with license information.
log [10:13:38.657] [error][status][plugin:searchprofiler@7.1.0] Status changed from yellow to red - [data] Elasticsearch cluster did not respond with license information.
log [10:13:38.658] [error][status][plugin:ml@7.1.0] Status changed from yellow to red - [data] Elasticsearch cluster did not respond with license information.
log [10:13:38.658] [error][status][plugin:tilemap@7.1.0] Status changed from yellow to red - [data] Elasticsearch cluster did not respond with license information.
log [10:13:38.658] [error][status][plugin:watcher@7.1.0] Status changed from yellow to red - [data] Elasticsearch cluster did not respond with license information.
log [10:13:38.659] [error][status][plugin:grokdebugger@7.1.0] Status changed from yellow to red - [data] Elasticsearch cluster did not respond with license information.
log [10:13:38.659] [error][status][plugin:logstash@7.1.0] Status
---
### Author:  [@dadoonet](https://discuss.elastic.co/u/dadoonet)
#### Post date: [June 17, 2019, 11:36am UTC](https://discuss.elastic.co/t/license-for-base-elasticsearch/186041/4 "2019-06-17T11:36:58Z")
Which exact link did you download elasticsearch from? Could you share elasticsearch full logs?
Please format your code, logs or configuration files using `` icon as explained in [this guide](https://discuss.elastic.co/t/about-the-elasticsearch-category/21) and not the citation button. It will make your post more readable.
Or use markdown style like:
````
```
CODE
```
````
This is the icon to use if you are not using markdown format:
There's a live preview panel for exactly this reasons.
Lots of people read these forums, and many of them will simply skip over a post that is difficult to read, because it's just too large an investment of their time to try and follow a wall of badly formatted text.
If your goal is to get an answer to your questions, it's in your interest to make it as easy to read and understand as possible.
---
### Author:  [@vasek](https://discuss.elastic.co/u/vasek)
#### Post date: [June 17, 2019, 2:58pm UTC](https://discuss.elastic.co/t/license-for-base-elasticsearch/186041/5 "2019-06-17T14:58:26Z")
Ensure what type of licence you are using:
```
GET /_xpack/license
```
If your ES node is alive, try:
```
POST _xpack/license/start_basic?acknowledge=true
```
---
### Author:  [@wenchaodu](https://discuss.elastic.co/u/wenchaodu)
#### Post date: [June 17, 2019, 3:14pm UTC](https://discuss.elastic.co/t/license-for-base-elasticsearch/186041/6 "2019-06-17T15:14:38Z")
Thanks a lots, I will try it tomorrow.
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---
### Author:  [@wenchaodu](https://discuss.elastic.co/u/wenchaodu)
#### Post date: [June 18, 2019, 3:52am UTC](https://discuss.elastic.co/t/license-for-base-elasticsearch/186041/7 "2019-06-18T03:52:56Z")
Hi vasek
I reinstall elasticsearch 7.1.1 OOS version today, elasticsearch could start normal, but when I start kibana, It's still below errors
```
log [03:44:18.524] [error][status][plugin:xpack_main@7.1.0] Status changed f rom yellow to red - [data] Elasticsearch cluster did not respond with license in formation.
log [03:44:18.529] [error][status][plugin:graph@7.1.0] Status changed from y ellow to red - [data] Elasticsearch cluster did not respond with license informa tion.
log [03:44:18.542] [error][status][plugin:spaces@7.1.0] Status changed from yellow to red - [data] Elasticsearch cluster did not respond with license inform ation.
log [03:44:18.542] [error][status][plugin:security@7.1.0] Status changed fro m yellow to red - [data] Elasticsearch cluster did not respond with license info rmation.
log [03:44:18.544] [error][status][plugin:searchprofiler@7.1.0] Status chang ed from yellow to red - [data] Elasticsearch cluster did not respond with licens e information.
log [03:44:18.544] [error][status][plugin:ml@7.1.0] Status changed from yell ow to red - [data] Elasticsearch cluster did not respond with license informatio n.
log [03:44:18.549] [error][status][plugin:tilemap@7.1.0] Status changed from
[03:44:19.387] [warning][reporting] The Reporting plugin encountered iss ues launching Chromium in a self-test. You may have trouble generating reports: Error: socket hang up
log [03:44:19.387] [warning][reporting] See Chromium's log output at "/var/l ib/kibana/headless_shell-linux/chrome_debug.log"
error [03:44:48.441] [warning][process] UnhandledPromiseRejectionWarning: Error: Request Timeout after 30000ms
at /usr/share/kibana/node_modules/elasticsearch/src/lib/transport.js:355:15
at Timeout. (/usr/share/kibana/node_modules/elasticsearch/src/lib/transport.js:384:7)
at ontimeout (timers.js:436:11)
at tryOnTimeout (timers.js:300:5)
at listOnTimeout (timers.js:263:5)
at Timer.processTimers (timers.js:223:10)
at emitWarning (internal/process/promises.js:81:15)
at emitPromiseRejectionWarnings (internal/process/promises.js:120:9)
at process._tickCallback (internal/process/next_tick.js:69:34)
error [03:44:48.442] [warning][process] Error: Request Timeout after 30000ms
at /usr/share/kibana/node_modules/elasticsearch/src/lib/transport.js:355:15
at Timeout. (/usr/share/kibana/node_modules/elasticsearch/src/lib/transport.js:384:7)
at ontimeout (timers.js:436:11)
at tryOnTimeout (timers.js:300:5)
at listOnTimeout (timers.js:263:5)
at Timer.processTimers (timers.js:223:10)
log [03:44:49.239] [warning][reporting] Could not retrieve cluster settings, because of Request Timeout after 30000ms
log [03:44:49.319] [warning][task_manager] PollError Request Timeout after 30000ms
```
I use your provide the command to set base license failed to, below is the screenshot
---
### Author:  [@vasek](https://discuss.elastic.co/u/vasek)
#### Post date: [June 18, 2019, 4:22am UTC](https://discuss.elastic.co/t/license-for-base-elasticsearch/186041/8 "2019-06-18T04:22:11Z")
Hi Wayne,
**Cluster state**
What is your cluster state? Is your cluster green?
```
GET /_cat/health?h=st
```
**Ports and IPs of ES and Kibana instances**
```
#Linux Command
netstat -tulpn | grep '\(9[23]00\|5601\)'
```
There is a [documentation for netstat](https://docs.microsoft.com/en-us/windows-server/administration/windows-commands/netstat) running on Windows OS.
**Nodes in cluster**
How many ES nodes do you have in cluster?
```
GET /_cat/nodes
```
**Configuration of ES and Kibana instances**
Post configuration of elasticsearch.yml and kibana.yml please (ideally without comments).
```
sed -n '/^[^#]\+/p' /etc/elasticsearch/elasticsearch.yml
sed -n '/^[^#]\+/p' /etc/kibana/kibana.yml
```
Post the outputs of these commands **(IN TEXT FORM PLEASE)**.
---
### Author:  [@system](https://discuss.elastic.co/u/system)
#### Post date: [July 16, 2019, 4:22am UTC](https://discuss.elastic.co/t/license-for-base-elasticsearch/186041/9 "2019-07-16T04:22:19Z")
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