# License information could not be obtained from Elasticsearch for the \[data\] cluster

**URL:** <https://discuss.elastic.co/t/license-information-could-not-be-obtained-from-elasticsearch-for-the-data-cluster/213454>\
**Category:** Kibana\
**Created:** [December 31, 2019, 1:11pm UTC](https://discuss.elastic.co/t/license-information-could-not-be-obtained-from-elasticsearch-for-the-data-cluster/213454 "2019-12-31T13:11:43Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![Pushkala](https://avatars.discourse-cdn.com/v4/letter/p/db5fbb/32.png) [@Pushkala](https://discuss.elastic.co/u/Pushkala)\
**Post date:** [December 31, 2019, 1:11pm UTC](https://discuss.elastic.co/t/license-information-could-not-be-obtained-from-elasticsearch-for-the-data-cluster/213454/1 "2019-12-31T13:11:43Z")

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I have installed elasticsearch 7.5.1 and the same version of Kibana.. My es cluster seems fine, but Kibana is not able to connect to the elasticsearch..  
Kiabana.yml is as below:

server.port: 5601  
server.host: ""  
server.name: ""  
elasticsearch.hosts: ["https://\<IP of ES instance 1\>:443" , "https://\<IP of ES instance 2\>:443"]  
elasticsearch.username: "\<kibana\_user\>"  
elasticsearch.password: "\<kibana\_user\_password\>"  
server.ssl.enabled: true  
server.ssl.certificate:   
server.ssl.key:   
xpack.security.enabled: true  
xpack.reporting.kibanaServer.port: 443  
xpack.reporting.kibanaServer.protocol: https  
elasticsearch.ssl.certificateAuthorities: [""]  
elasticsearch.ssl.verificationMode: certificate  
logging.dest: /etc/kibana/log/kibana.log

I have tried both kibana\_oss and the non\_oss, but I get the same error..

Thanks in advance for the suggestions!

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**Author:** ![lukeelmers](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/lukeelmers/32/35230_2.png) [@lukeelmers](https://discuss.elastic.co/u/lukeelmers)\
**Post date:** [December 31, 2019, 5:15pm UTC](https://discuss.elastic.co/t/license-information-could-not-be-obtained-from-elasticsearch-for-the-data-cluster/213454/2 "2019-12-31T17:15:02Z")

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Are you running the default distribution of Elasticsearch as well, or the OSS one? Do your Elasticsearch logs contain any license-related entries for when Kibana tries to connect?

If you haven't already, you may want to double-check that everything is fine with your license by running `GET /_license` on your cluster.

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**Author:** ![Pushkala](https://avatars.discourse-cdn.com/v4/letter/p/db5fbb/32.png) [@Pushkala](https://discuss.elastic.co/u/Pushkala)\
**Post date:** [January 2, 2020, 9:09am UTC](https://discuss.elastic.co/t/license-information-could-not-be-obtained-from-elasticsearch-for-the-data-cluster/213454/3 "2020-01-02T09:09:32Z")

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Hi Luke,

Thanks for the reply!

It is a default distribution of Elastic search..

The license detail is as below..

![image](https://us1.discourse-cdn.com/elastic/original/3X/a/f/afc3f0b49e9cd026415b930e365941e7f0340d58.png)

Thanks.

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<div class="post-metadata">

**Author:** ![Pushkala](https://avatars.discourse-cdn.com/v4/letter/p/db5fbb/32.png) [@Pushkala](https://discuss.elastic.co/u/Pushkala)\
**Post date:** [January 3, 2020, 9:26am UTC](https://discuss.elastic.co/t/license-information-could-not-be-obtained-from-elasticsearch-for-the-data-cluster/213454/4 "2020-01-03T09:26:23Z")

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Hi Luke,

Is this something you can help me with?

Thanks.

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<div class="post-metadata">

**Author:** ![lukeelmers](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/lukeelmers/32/35230_2.png) [@lukeelmers](https://discuss.elastic.co/u/lukeelmers)\
**Post date:** [January 11, 2020, 11:15pm UTC](https://discuss.elastic.co/t/license-information-could-not-be-obtained-from-elasticsearch-for-the-data-cluster/213454/5 "2020-01-11T23:15:20Z")

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Hmm, I assume you are able to curl both of your `elasticsearch.hosts` nodes directly, and they are part of the same cluster, correct? Are you getting anything else in the logs besides "license information could not be obtained"?

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**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\
**Post date:** [February 8, 2020, 11:15pm UTC](https://discuss.elastic.co/t/license-information-could-not-be-obtained-from-elasticsearch-for-the-data-cluster/213454/6 "2020-02-08T23:15:28Z")

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