# License not available

**URL:** <https://discuss.elastic.co/t/license-not-available/265931>\
**Category:** Elasticsearch\
**Created:** [March 2, 2021, 9:46am UTC](https://discuss.elastic.co/t/license-not-available/265931 "2021-03-02T09:46:40Z")\
**Posts on this page:** 3\
**Page:** 1

<div class="post-metadata">

**Author:** ![hayo](https://avatars.discourse-cdn.com/v4/letter/h/4af34b/32.png) [@hayo](https://discuss.elastic.co/u/hayo)\
**Post date:** [March 2, 2021, 9:46am UTC](https://discuss.elastic.co/t/license-not-available/265931/1 "2021-03-02T09:46:40Z")

</div>

Hello,

I just updated from 7.10.2 to 7.11.1, however when we try to access kibana, we get back:

```auto
{"statusCode":503,"error":"Service Unavailable","message":"License is not available."}

```

We host the whole ELK stack on the same ubuntu machine.

Now i assume this is from elasticsearch as i look in the journalctl i see:

```auto
-- Logs begin at Wed 2021-01-27 07:02:01 CET. --
Mar 01 11:03:31 s-kibana-test systemd[1]: elasticsearch.service: Main process exited, code=killed, status=9/KILL
Mar 01 11:03:31 s-kibana-test systemd[1]: elasticsearch.service: Failed with result 'signal'.
Mar 02 09:43:41 s-kibana-test systemd[1]: Starting Elasticsearch...
Mar 02 09:44:12 s-kibana-test systemd[1]: Started Elasticsearch.
Mar 02 09:52:40 s-kibana-test systemd[1]: elasticsearch.service: Main process exited, code=killed, status=9/KILL
Mar 02 09:52:40 s-kibana-test systemd[1]: elasticsearch.service: Failed with result 'signal'.
Mar 02 10:10:13 s-kibana-test systemd[1]: Starting Elasticsearch...
Mar 02 10:10:43 s-kibana-test systemd[1]: Started Elasticsearch.
Mar 02 10:22:36 s-kibana-test systemd[1]: elasticsearch.service: Main process exited, code=killed, status=9/KILL
Mar 02 10:22:36 s-kibana-test systemd[1]: elasticsearch.service: Failed with result 'signal'.

```

I only see startup information in the elasticsearch.log but it includes:

```auto
[2021-03-02T10:10:44,785][INFO][o.e.x.s.s.SecurityStatusChangeListener] [s-kibana-test] Active license is now [BASIC]; Security is enabled

```

However it just keeps stopping again, i cant figure out what is wrong.

---

<div class="post-metadata">

**Author:** ![hayo](https://avatars.discourse-cdn.com/v4/letter/h/4af34b/32.png) [@hayo](https://discuss.elastic.co/u/hayo)\
**Post date:** [March 2, 2021, 10:17am UTC](https://discuss.elastic.co/t/license-not-available/265931/2 "2021-03-02T10:17:33Z")

</div>

> [@hayo](#):
>
> `Main process exited, code=killed, status=9/KILL`

I just figured it out, Kibana cant get license from elasticsearch as that is away.  
It seems elasticsearch is being killed due to out of memory.

---

<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\
**Post date:** [March 30, 2021, 10:17am UTC](https://discuss.elastic.co/t/license-not-available/265931/3 "2021-03-30T10:17:42Z")

</div>

This topic was automatically closed 28 days after the last reply. New replies are no longer allowed.