# Local kibana does not connect to Elastic Cloud trial instance
**URL:** https://discuss.elastic.co/t/local-kibana-does-not-connect-to-elastic-cloud-trial-instance/158515
**Category:** Kibana
**Created:** [November 28, 2018, 9:12am UTC](https://discuss.elastic.co/t/local-kibana-does-not-connect-to-elastic-cloud-trial-instance/158515 "2018-11-28T09:12:22Z")
**Posts on this page:** 8
**Page:** 1
### Author:  [@R4v3n](https://discuss.elastic.co/u/R4v3n)
#### Post date: [November 28, 2018, 9:12am UTC](https://discuss.elastic.co/t/local-kibana-does-not-connect-to-elastic-cloud-trial-instance/158515/1 "2018-11-28T09:12:23Z")
Hello,
I'm having difficulties trying to connect a local kibana to the elastic cloud ES.
I'm using:
Kibana: 6.5.1
elastic cloud ES 6.5.1
First I have installed Full stack ELK on the local server and it's working fine.
Than I send alert via logstash to the cloud instance and no problem either.
But once I have configured the trial elastic cloud end point in kibana.yml file ( elastic search url, username, password) I have the folowing error:
`License information from the X-Pack plugin could not be obtained from Elasticsearch for the [data] cluster.`
Find related files below:
[kibana.yml](https://pastebin.com/nRaXqCV5)
[kibana.log](https://pastebin.com/aQznb9gR)
Can you please help me understand my error ?
---
### Author:  [@Brandon\_Kobel](https://discuss.elastic.co/u/Brandon_Kobel)
#### Post date: [November 28, 2018, 3:00pm UTC](https://discuss.elastic.co/t/local-kibana-does-not-connect-to-elastic-cloud-trial-instance/158515/2 "2018-11-28T15:00:37Z")
Hey @R4v3n , are you able to connect to Elasticsearch from the server running Kibana using a curl command similar to the following?
```auto
curl -u yourusername:yourpassword https://mycloud.eu-west-1.aws.found.io:9243
```
---
### Author:  [@R4v3n](https://discuss.elastic.co/u/R4v3n)
#### Post date: [November 29, 2018, 8:11am UTC](https://discuss.elastic.co/t/local-kibana-does-not-connect-to-elastic-cloud-trial-instance/158515/3 "2018-11-29T08:11:41Z")
Hello @Brandon_Kobel,
yes I was able to connect to Elasticsearch using a curl command.
I found the problem actually, the latest kibana version onboard the X-pack plugins and the x-pack plugin is not available on the ES Trial version of the Elastic cloud.
I had to reinstall a [kibana-oss](https://www.elastic.co/downloads/past-releases/kibana-oss-6-5-1) version to make it work.
It was a bit hard to find but I finally got it 🙂
Anyway thanks for your time.
---
### Author:  [@warkolm](https://discuss.elastic.co/u/warkolm)
#### Post date: [November 29, 2018, 8:40am UTC](https://discuss.elastic.co/t/local-kibana-does-not-connect-to-elastic-cloud-trial-instance/158515/4 "2018-11-29T08:40:18Z")
> [@R4v3n](#):
>
> the x-pack plugin is not available on the ES Trial version of the Elastic cloud.
I don't think that's right, even the trial version includes Platinum level features.
---
### Author:  [@R4v3n](https://discuss.elastic.co/u/R4v3n)
#### Post date: [November 29, 2018, 9:26am UTC](https://discuss.elastic.co/t/local-kibana-does-not-connect-to-elastic-cloud-trial-instance/158515/5 "2018-11-29T09:26:46Z")
Hi @warkolm,
This is what I understood from the documentation that Platinium version is available. Now I was not able to make it work and I went for downgrade my kibana version.
Any hint on why kibana is complaining about "License information from the X-Pack plugin" ?
---
### Author:  [@warkolm](https://discuss.elastic.co/u/warkolm)
#### Post date: [November 29, 2018, 9:28am UTC](https://discuss.elastic.co/t/local-kibana-does-not-connect-to-elastic-cloud-trial-instance/158515/6 "2018-11-29T09:28:32Z")
> [@R4v3n](#):
>
> Any hint on why kibana is complaining about "License information from the X-Pack plugin" ?
You'd need to share the complete error, preferably as a screenshot.
---
### Author:  [@R4v3n](https://discuss.elastic.co/u/R4v3n)
#### Post date: [November 29, 2018, 9:56am UTC](https://discuss.elastic.co/t/local-kibana-does-not-connect-to-elastic-cloud-trial-instance/158515/7 "2018-11-29T09:56:44Z")
> [@warkolm](#):
>
> You'd need to share the complete error, preferably as a screenshot.
You can find full error log in the [kibana.log](https://pastebin.com/aQznb9gR) (end of the file)
Here is the screenshoot:
---
### Author:  [@system](https://discuss.elastic.co/u/system)
#### Post date: [December 27, 2018, 9:56am UTC](https://discuss.elastic.co/t/local-kibana-does-not-connect-to-elastic-cloud-trial-instance/158515/8 "2018-12-27T09:56:49Z")
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