# Login is currently disabled because the license could not be determined. Please check that Elasticsearch has the X-Pack plugin installed and is reachable, then refresh this page
**URL:** https://discuss.elastic.co/t/login-is-currently-disabled-because-the-license-could-not-be-determined-please-check-that-elasticsearch-has-the-x-pack-plugin-installed-and-is-reachable-then-refresh-this-page/101148
**Category:** Kibana
**Created:** [September 20, 2017, 10:30am UTC](https://discuss.elastic.co/t/login-is-currently-disabled-because-the-license-could-not-be-determined-please-check-that-elasticsearch-has-the-x-pack-plugin-installed-and-is-reachable-then-refresh-this-page/101148 "2017-09-20T10:30:24Z")
**Posts on this page:** 13
**Page:** 2
### Author:  [@hackilberry](https://discuss.elastic.co/u/hackilberry)
#### Post date: [September 21, 2017, 7:31pm UTC](https://discuss.elastic.co/t/login-is-currently-disabled-because-the-license-could-not-be-determined-please-check-that-elasticsearch-has-the-x-pack-plugin-installed-and-is-reachable-then-refresh-this-page/101148/21 "2017-09-21T19:31:14Z")
Installing X-Pack now ... will update in 10 min
---
### Author:  [@hackilberry](https://discuss.elastic.co/u/hackilberry)
#### Post date: [September 21, 2017, 7:42pm UTC](https://discuss.elastic.co/t/login-is-currently-disabled-because-the-license-could-not-be-determined-please-check-that-elasticsearch-has-the-x-pack-plugin-installed-and-is-reachable-then-refresh-this-page/101148/22 "2017-09-21T19:42:55Z")
OK
After finishing the installation from scratch, here's the log.
The "License" message doesn't appear anymore. I don't remember the initials "User" and "Password", but I remeber it is posted in the installation guide.
log [04:36:59.579] [info][status][plugin:kibana@5.6.1] Status changed from uninitialized to green - Ready
log [04:36:59.626] [info][status][plugin:elasticsearch@5.6.1] Status changed from uninitialized to yellow - Waiting for Elasticsearch
log [04:36:59.642] [info][status][plugin:xpack\_main@5.6.1] Status changed from uninitialized to yellow - Waiting for Elasticsearch
log [04:36:59.861] [info][status][plugin:graph@5.6.1] Status changed from uninitialized to yellow - Waiting for Elasticsearch
log [04:36:59.876] [info][status][plugin:monitoring@5.6.1] Status changed from uninitialized to green - Ready
log [04:37:00.533] [warning][reporting] Generating a random key for xpack.reporting.encryptionKey. To prevent pending reports from failing on restart, please set xpack.reporting.encryptionKey in kibana.yml
log [04:37:00.548] [info][status][plugin:reporting@5.6.1] Status changed from uninitialized to yellow - Waiting for Elasticsearch
log [04:37:00.642] [info][elasticsearch] Adding mappings to kibana index for SavedObject type "graph-workspace"
log [04:37:01.470] [info][status][plugin:elasticsearch@5.6.1] Status changed from yellow to green - Kibana index ready
log [04:37:01.486] [info][license][xpack] Imported license information from Elasticsearch for [data] cluster: mode: trial | status: active | expiry date: 2017-10-21T21:36:05-07:00
log [04:37:01.501] [info][status][plugin:xpack\_main@5.6.1] Status changed from yellow to green - Ready
log [04:37:01.533] [info][status][plugin:graph@5.6.1] Status changed from yellow to green - Ready
log [04:37:01.533] [info][status][plugin:reporting@5.6.1] Status changed from yellow to green - Ready
log [04:37:01.533] [info][status][plugin:monitoring@5.6.1] Status changed from green to yellow - Waiting for Monitoring Health Check
log [04:37:04.642] [error][status][plugin:monitoring@5.6.1] Status changed from yellow to red - Request Timeout after 3000ms
log [04:37:13.454] [info][status][plugin:security@5.6.1] Status changed from uninitialized to green - Ready
log [04:37:13.470] [warning][security] Generating a random key for xpack.security.encryptionKey. To prevent sessions from being invalidated on restart, please set xpack.security.encryptionKey in kibana.yml
log [04:37:13.470] [warning][security] Session cookies will be transmitted over insecure connections. This is not recommended.
log [04:37:13.517] [info][status][plugin:searchprofiler@5.6.1] Status changed from uninitialized to green - Ready
log [04:37:13.548] [info][status][plugin:ml@5.6.1] Status changed from uninitialized to green - Ready
log [04:37:13.564] [info][status][plugin:ml@5.6.1] Status changed from green to yellow - Waiting for Elasticsearch
log [04:37:13.579] [info][status][plugin:ml@5.6.1] Status changed from yellow to green - Ready
log [04:37:13.595] [info][status][plugin:tilemap@5.6.1] Status changed from uninitialized to green - Ready
log [04:37:13.658] [info][status][plugin:watcher@5.6.1] Status changed from uninitialized to green - Ready
log [04:37:13.704] [info][status][plugin:monitoring@5.6.1] Status changed from red to green - Ready
log [04:37:13.704] [info][status][plugin:grokdebugger@5.6.1] Status changed from uninitialized to green - Ready
log [04:37:13.704] [info][status][plugin:upgrade@5.6.1] Status changed from uninitialized to green - Ready
log [04:37:13.720] [info][status][plugin:console@5.6.1] Status changed from uninitialized to green - Ready
log [04:37:13.751] [info][status][plugin:metrics@5.6.1] Status changed from uninitialized to green - Ready
log [04:37:13.923] [info][status][plugin:timelion@5.6.1] Status changed from uninitialized to green - Ready
log [04:37:13.939] [info][listening] Server running at [http://localhost:5601](http://localhost:5601)
log [04:37:13.939] [info][status][ui settings] Status changed from uninitialized to green - Ready
log [04:37:31.508] [info][license][xpack] Imported license information from Elasticsearch for [monitoring] cluster: mode: trial | status: active | expiry date: 2017-10-21T21:36:05-07:100:
---
### Author:  [@hackilberry](https://discuss.elastic.co/u/hackilberry)
#### Post date: [September 21, 2017, 7:47pm UTC](https://discuss.elastic.co/t/login-is-currently-disabled-because-the-license-could-not-be-determined-please-check-that-elasticsearch-has-the-x-pack-plugin-installed-and-is-reachable-then-refresh-this-page/101148/23 "2017-09-21T19:47:16Z")
 
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### Author:  [@bhavyarm](https://discuss.elastic.co/u/bhavyarm)
#### Post date: [September 21, 2017, 7:48pm UTC](https://discuss.elastic.co/t/login-is-currently-disabled-because-the-license-could-not-be-determined-please-check-that-elasticsearch-has-the-x-pack-plugin-installed-and-is-reachable-then-refresh-this-page/101148/24 "2017-09-21T19:48:04Z")
The default user name and password should give you access:
User name: elastic
Password: changeme
Glad it worked 🙂
On a fresh install of 5.6.0 - everything should work fine unless otherwise if you try to use upgrade assistant under management. This isn't visible till you install x-pack. So, not really sure what happened with your 5.6.0 installation. I will ask people with windows to take a look at it tomorrow.
Anyways, Thank you very much! Let me know if you have any other questions
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### Author:  [@hackilberry](https://discuss.elastic.co/u/hackilberry)
#### Post date: [September 21, 2017, 7:50pm UTC](https://discuss.elastic.co/t/login-is-currently-disabled-because-the-license-could-not-be-determined-please-check-that-elasticsearch-has-the-x-pack-plugin-installed-and-is-reachable-then-refresh-this-page/101148/25 "2017-09-21T19:50:02Z")
Thank you for the guidance!
Now I need to start learning how to work with it 😉
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### Author:  [@tm106907](https://discuss.elastic.co/u/tm106907)
#### Post date: [September 21, 2017, 8:17pm UTC](https://discuss.elastic.co/t/login-is-currently-disabled-because-the-license-could-not-be-determined-please-check-that-elasticsearch-has-the-x-pack-plugin-installed-and-is-reachable-then-refresh-this-page/101148/26 "2017-09-21T20:17:29Z")
Just an FYI - 5.6.1-1 upgrade + manual upgrade of xpack plugins on RHEL7 did work for me.
...Before starting a new thread 😉
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### Author:  [@bhavyarm](https://discuss.elastic.co/u/bhavyarm)
#### Post date: [September 21, 2017, 8:27pm UTC](https://discuss.elastic.co/t/login-is-currently-disabled-because-the-license-could-not-be-determined-please-check-that-elasticsearch-has-the-x-pack-plugin-installed-and-is-reachable-then-refresh-this-page/101148/27 "2017-09-21T20:27:56Z")
Great. Thanks for keeping us posted. You didn't touch the upgrade assistant under management under x-pack while you were on 5.6.0 correct?
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### Author:  [@tm106907](https://discuss.elastic.co/u/tm106907)
#### Post date: [September 21, 2017, 8:51pm UTC](https://discuss.elastic.co/t/login-is-currently-disabled-because-the-license-could-not-be-determined-please-check-that-elasticsearch-has-the-x-pack-plugin-installed-and-is-reachable-then-refresh-this-page/101148/28 "2017-09-21T20:51:43Z")
Nope. All I did was the usual manual upgrade after updating the cluster with yum package manager which entails the following commands:
/usr/share/kibana/bin/kibana-plugin remove x-pack
/usr/share/kibana/bin/kibana-plugin install x-pack
/usr/share/elasticsearch/bin/elasticsearch-plugin remove x-pack
/usr/share/elasticsearch/bin/elasticsearch-plugin install x-pack
Ensured the rest of the cluster hosts without kibana that run elasticsearch had x-pack plugin updated as well, restarted services and my Kibana Dashboard just came back up.
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### Author:  [@bhavyarm](https://discuss.elastic.co/u/bhavyarm)
#### Post date: [September 21, 2017, 8:56pm UTC](https://discuss.elastic.co/t/login-is-currently-disabled-because-the-license-could-not-be-determined-please-check-that-elasticsearch-has-the-x-pack-plugin-installed-and-is-reachable-then-refresh-this-page/101148/29 "2017-09-21T20:56:39Z")
Ok. Great. Thanks!
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### Author:  [@jinzhou](https://discuss.elastic.co/u/jinzhou)
#### Post date: [September 25, 2017, 7:27pm UTC](https://discuss.elastic.co/t/login-is-currently-disabled-because-the-license-could-not-be-determined-please-check-that-elasticsearch-has-the-x-pack-plugin-installed-and-is-reachable-then-refresh-this-page/101148/30 "2017-09-25T19:27:35Z")
Hey I ran into the same problem. Interestingly, It happens only when I change user kibana's password other than changeme. When changed back to changeme, it works again. Elastic user does not seem to have the problem. Any idea?
The commands used are:
curl -XPUT -u elastic 'xx.xx.xx.xx.:9200/\_xpack/security/user/elastic/\_password' -H "Content-Type: application/json" -d '{
"password" : "aarprfpp0c" }'
curl -XPUT -u elastic 'xx.xx.xx.xx:9200/\_xpack/security/user/kibana/\_password' -H "Content-Type: application/json" -d '{
"password" : "aarprfpp0c" }'
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### Author:  [@garin](https://discuss.elastic.co/u/garin)
#### Post date: [October 9, 2017, 1:11pm UTC](https://discuss.elastic.co/t/login-is-currently-disabled-because-the-license-could-not-be-determined-please-check-that-elasticsearch-has-the-x-pack-plugin-installed-and-is-reachable-then-refresh-this-page/101148/31 "2017-10-09T13:11:00Z")
> [@jinzhou](#):
>
> kibana
Thanks very much for this suggestion.
I changed passwords as described here [Getting Started with Security | X-Pack for the Elastic Stack [5.6] | Elastic](https://www.elastic.co/guide/en/x-pack/5.6/security-getting-started.html)
I then got the message, "Please check that Elasticsearch has the X-Pack plugin installed and is reachable, then refresh this page." when I tried to access Kibana. When I changed the kibana password back to changeme as you suggest I was then able to access kibana.
I am using Linux 3.10.0-514.26.2.el7.x86\_64 x86\_64
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### Author:  [@warkolm](https://discuss.elastic.co/u/warkolm)
#### Post date: [October 20, 2017, 6:09am UTC](https://discuss.elastic.co/t/login-is-currently-disabled-because-the-license-could-not-be-determined-please-check-that-elasticsearch-has-the-x-pack-plugin-installed-and-is-reachable-then-refresh-this-page/101148/33 "2017-10-20T06:09:05Z")
You may want to try [https://github.com/elastic/stack-docker](https://github.com/elastic/stack-docker)
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### Author:  [@system](https://discuss.elastic.co/u/system)
#### Post date: [November 17, 2017, 6:09am UTC](https://discuss.elastic.co/t/login-is-currently-disabled-because-the-license-could-not-be-determined-please-check-that-elasticsearch-has-the-x-pack-plugin-installed-and-is-reachable-then-refresh-this-page/101148/34 "2017-11-17T06:09:09Z")
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