# Login Issue between Strigo and Endpoint Security Fundamentals Course

**URL:** <https://discuss.elastic.co/t/login-issue-between-strigo-and-endpoint-security-fundamentals-course/227993>\
**Category:** Elastic Training\
**Created:** [April 14, 2020, 8:51pm UTC](https://discuss.elastic.co/t/login-issue-between-strigo-and-endpoint-security-fundamentals-course/227993 "2020-04-14T20:51:08Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![turnermd86](https://avatars.discourse-cdn.com/v4/letter/t/d2c977/32.png) [@turnermd86](https://discuss.elastic.co/u/turnermd86)\
**Post date:** [April 14, 2020, 8:51pm UTC](https://discuss.elastic.co/t/login-issue-between-strigo-and-endpoint-security-fundamentals-course/227993/1 "2020-04-14T20:51:09Z")

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After enrolling into the Endpoint Security Fundamentals Course, I reviewed the course from my [training.elastic.co](http://training.elastic.co) dashboard under "My Learning." This launched a new tab for the course with this url: [scorm.servicerocket.io](http://scorm.servicerocket.io).

 ![Screen1](https://us1.discourse-cdn.com/elastic/original/3X/5/c/5cc66a3437e179ffc3d9f948290b8192fdd61c9b.jpeg)

In the "Setting Up Your Lab" section, I click the button labeled "Lab" and it opens another tab.

 ![Screen2](https://us1.discourse-cdn.com/elastic/original/3X/1/3/13f4f5afd09fd32040f9ed8eb18d1cbcfe4aa950.jpeg)

The only thing that populates in the new tab is the word "Loading..." for a couple of seconds, then it displays "Workspace not found."

 ![Screen3](https://us1.discourse-cdn.com/elastic/original/3X/4/9/49098f96fc4c2e700e6107e4e0502106fb81af3d.jpeg) I was able to login a couple of weeks ago when I began the course. I am also able to navigate to [https://app.strigo.io/guide](https://app.strigo.io/guide) and login with my google account email. I have tried to get it to reset my password and was unsuccessful due to originally signing up with my google account. How do I get back in before my training expires on Saturday?

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**Author:** ![turnermd86](https://avatars.discourse-cdn.com/v4/letter/t/d2c977/32.png) [@turnermd86](https://discuss.elastic.co/u/turnermd86)\
**Post date:** [April 21, 2020, 3:05pm UTC](https://discuss.elastic.co/t/login-issue-between-strigo-and-endpoint-security-fundamentals-course/227993/2 "2020-04-21T15:05:32Z")

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I requested my account be deleted to try fresh after several hours of trying different things. I ended up contacting strigo customer support and letting them know. Deleting the account was part of the issue. Once strigo customer support re-linked my account, it worked.

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**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\
**Post date:** [May 21, 2020, 3:05pm UTC](https://discuss.elastic.co/t/login-issue-between-strigo-and-endpoint-security-fundamentals-course/227993/3 "2020-05-21T15:05:41Z")

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