# Machine Learning in Kibana - Jobs list could not be retrieved
**URL:** https://discuss.elastic.co/t/machine-learning-in-kibana-jobs-list-could-not-be-retrieved/91682
**Category:** Kibana
**Created:** [July 3, 2017, 6:29pm UTC](https://discuss.elastic.co/t/machine-learning-in-kibana-jobs-list-could-not-be-retrieved/91682 "2017-07-03T18:29:02Z")
**Posts on this page:** 7
**Page:** 1
### Author:  [@jacaraba](https://discuss.elastic.co/u/jacaraba)
#### Post date: [July 3, 2017, 6:29pm UTC](https://discuss.elastic.co/t/machine-learning-in-kibana-jobs-list-could-not-be-retrieved/91682/1 "2017-07-03T18:29:02Z")
Hi guys,
I have installed Elasticsearch 5.4.3 and Kibana 5.4.3 in the same server. They are communicating through their ip address at ports 9200 and 5601 respectively. Kibana is being accessed behind a proxy.
I have created multiple machine learnings jobs from Elasticsearch ML APIs, and through Kibana’s UI. However, at the time of listing the jobs I get errors such as “Jobs list could not be retrieved”, “undefined”, “datafeeds list could not be retrieved”, “Job details could not be retrieved”.
I need to note that I have created jobs from kibana’s UI, but they cannot be
retrieved at the Machine Learning Tab, even when they can be listed after created in elasticsearch. I am logging in into Kibana as “elastic” superuser, and have also tried “kibana”; but both of them raise the same error.
Based on some Google forums I have attempted the below
implementations:
- Restart the cluster: I have restarted many times and there is no difference. [https://www.elastic.co/guide/en/x-pack/current/ml-troubleshooting.html](https://www.elastic.co/guide/en/x-pack/current/ml-troubleshooting.html)
- Possible basePath error at kibana’s configuration: This link ([https://github.com/elastic/kibana/issues/11950](https://github.com/elastic/kibana/issues/11950)) represents the same issue that I have. However, they mention that the issue was fixed in version 5.4.1. I am running kibana behind a proxy and I cannot remove the basePath “/kibana” because it would not be practical for a production proxy.
Related to this advice, I found some logs that might be interesting.
**Note:** The only errors that I see at /var/log/kibana/kibana.stdout is a 404 request where there is a double “/” at the url.
{"type":"response","@timestamp":"2017-07-03T16:45:27Z","tags":[],"pid":11938,"method":"get","statusCode":404,"req":{"url":"//api/ml/datafeeds","method":"get","headers":{"host":"ip\_address:5601","accept":"application/json,
text/plain,
_/_","kbn-system-api":"true","kbn-version":"5.4.3","user-agent":"Mozilla/5.0
(X11; Linux x86\_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/59.0.3071.115
Safari/537.36","referer":"[https://www-proxy/kibana/app/ml","accept-encoding":"gzip](https://www-proxy/kibana/app/ml%22,%22accept-encoding%22:%22gzip),
deflate, br","accept-language":"en-US,en;q=0.8","x-forwarded-for":"
ip\_address","x-forwarded-host":"www-proxy ","x-forwarded-server":"www-proxy
","connection":"Keep-Alive"},"remoteAddress":"
ip\_address ","userAgent":" ip\_address ","referer":"[https://www-proxy](https://www-proxy) /kibana/app/ml"},"res":{"statusCode":404,"responseTime":10,"contentLength":9},"message":"GET //api/ml/datafeeds
404 10ms - 9.0B"}
- Used the Dev Tools Tab from Kibana’s UI and typed: “ **GET \_xpack/ml/anomaly\_detectors/** ” and was able to view all the machine learning jobs that are listed in elasticsearch without any problem.
{
"count": 4,
"jobs": [
{
"job\_id": "apache\_logs\_3july",
"job\_type": "anomaly\_detector",
"description": "example advanced",
"create\_time": 1499091675682,
"analysis\_config": {
"bucket\_span": "30m",
...........
I would like to get some advice related to this issue. Please let me know if I need to provide more information. More configuration details can be sent as requested.
Thanks in advance,
- Jordan
---
### Author:  [@James\_Gowdy](https://discuss.elastic.co/u/James_Gowdy)
#### Post date: [July 4, 2017, 9:13am UTC](https://discuss.elastic.co/t/machine-learning-in-kibana-jobs-list-could-not-be-retrieved/91682/2 "2017-07-04T09:13:45Z")
Hi @jacaraba,
ML in Kibana 5.4.x has a known issue when running from behind a proxy.
This has been fixed in version 5.5, so I would recommend upgrading once it has been released.
James
---
### Author:  [@jacaraba](https://discuss.elastic.co/u/jacaraba)
#### Post date: [July 5, 2017, 12:13am UTC](https://discuss.elastic.co/t/machine-learning-in-kibana-jobs-list-could-not-be-retrieved/91682/3 "2017-07-05T00:13:27Z")
Hi @James_Gowdy,
Thanks for the awesome reply! I am currently a summer intern, so I have a time frame to finish my project and I would love to get Kibana showing pretty machine learning graphs.
For I ask, do you think that cloning version 5.5 of elasticsearch and kibana from their git branches would work for now? ([https://github.com/elastic/elasticsearch/tree/5.5](https://github.com/elastic/elasticsearch/tree/5.5) and [https://github.com/elastic/kibana/tree/5.5](https://github.com/elastic/kibana/tree/5.5)) Or is there a temporary way to work around this kibana issue?
If so, any recommendation will be highly appreciated!
Thanks in advance,
- Jordan
---
### Author:  [@warkolm](https://discuss.elastic.co/u/warkolm)
#### Post date: [July 5, 2017, 3:48am UTC](https://discuss.elastic.co/t/machine-learning-in-kibana-jobs-list-could-not-be-retrieved/91682/4 "2017-07-05T03:48:42Z")
There's no way to work around this sorry, you need to wait for the release of 5.5 with X-Pack.
---
### Author:  [@jacaraba](https://discuss.elastic.co/u/jacaraba)
#### Post date: [July 5, 2017, 2:48pm UTC](https://discuss.elastic.co/t/machine-learning-in-kibana-jobs-list-could-not-be-retrieved/91682/5 "2017-07-05T14:48:03Z")
Thanks for the reply!
- Jordan
---
### Author:  [@jacaraba](https://discuss.elastic.co/u/jacaraba)
#### Post date: [July 7, 2017, 2:30pm UTC](https://discuss.elastic.co/t/machine-learning-in-kibana-jobs-list-could-not-be-retrieved/91682/6 "2017-07-07T14:30:22Z")
Hi all,
Thanks for your replies! Version 5.5 worked perfectly!
-Jordan
---
### Author:  [@system](https://discuss.elastic.co/u/system)
#### Post date: [August 4, 2017, 2:30pm UTC](https://discuss.elastic.co/t/machine-learning-in-kibana-jobs-list-could-not-be-retrieved/91682/7 "2017-08-04T14:30:29Z")
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