# Maps can't zoom past Zoom Level 10 with Basic License on 7.3

**URL:** <https://discuss.elastic.co/t/maps-cant-zoom-past-zoom-level-10-with-basic-license-on-7-3/196860>\
**Category:** Kibana\
**Tags:** maps\
**Created:** [August 27, 2019, 2:02am UTC](https://discuss.elastic.co/t/maps-cant-zoom-past-zoom-level-10-with-basic-license-on-7-3/196860 "2019-08-27T02:02:00Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![leandrojmp](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/leandrojmp/32/107231_2.png) [@leandrojmp](https://discuss.elastic.co/u/leandrojmp)\
**Post date:** [August 27, 2019, 2:02am UTC](https://discuss.elastic.co/t/maps-cant-zoom-past-zoom-level-10-with-basic-license-on-7-3/196860/1 "2019-08-27T02:02:01Z")

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Hello,

I'm using the Elastic stack (7.3) with the basic license, but I'm not able to pass the Zoom level 10 in the Maps app.

Using the inspect on Chrome, when I try to pass the Zoom Level 10, it throws a 403 error, and the request link shows the message `you are only allowed up to zoom level 10`

I saw this [issue on github](https://github.com/elastic/kibana/pull/28198), but even after I updated from 7.1 to 7.3 the problem persists.

What should I try? Should I reopen the issue?

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**Author:** ![leandrojmp](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/leandrojmp/32/107231_2.png) [@leandrojmp](https://discuss.elastic.co/u/leandrojmp)\
**Post date:** [August 27, 2019, 2:28am UTC](https://discuss.elastic.co/t/maps-cant-zoom-past-zoom-level-10-with-basic-license-on-7-3/196860/2 "2019-08-27T02:28:39Z")

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Well, I started the Trial and then Reverted back to the Basic License and the problem was solved, no idea why it wasn't working before.

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**Author:** ![Nathan\_Reese](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/nathan_reese/32/84829_2.png) [@Nathan\_Reese](https://discuss.elastic.co/u/Nathan_Reese)\
**Post date:** [August 28, 2019, 9:53pm UTC](https://discuss.elastic.co/t/maps-cant-zoom-past-zoom-level-10-with-basic-license-on-7-3/196860/3 "2019-08-28T21:53:59Z")

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Please open an issue at [https://github.com/elastic/kibana/issues/new?template=Bug\_report.md](https://github.com/elastic/kibana/issues/new?template=Bug_report.md)

Thanks

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**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\
**Post date:** [September 25, 2019, 9:54pm UTC](https://discuss.elastic.co/t/maps-cant-zoom-past-zoom-level-10-with-basic-license-on-7-3/196860/4 "2019-09-25T21:54:00Z")

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