# Metric Beats installation 408 Error Import File

**URL:** <https://discuss.elastic.co/t/metric-beats-installation-408-error-import-file/264601>\
**Category:** Beats\
**Tags:** metricbeat\
**Created:** [February 17, 2021, 4:43pm UTC](https://discuss.elastic.co/t/metric-beats-installation-408-error-import-file/264601 "2021-02-17T16:43:16Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![jamesm1](https://avatars.discourse-cdn.com/v4/letter/j/ce7236/32.png) [@jamesm1](https://discuss.elastic.co/u/jamesm1)\
**Post date:** [February 17, 2021, 4:43pm UTC](https://discuss.elastic.co/t/metric-beats-installation-408-error-import-file/264601/1 "2021-02-17T16:43:16Z")

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I am attempting to install the Metric Beats V 7.10.2 (I have also tried 7.11.0 aswell) module against my Elastic Cloud instance.  
I have followed the guide for installing:

> **[Metricbeat quick start: installation and configuration | Metricbeat Reference...](https://www.elastic.co/guide/en/beats/metricbeat/current/metricbeat-installation-configuration.html)**

However I am getting an error message as follows:  
_ERROR instance/beat.go:956 Exiting: 1 error: error loading index pattern: returned 408 to import file: . Response: {"statusCode":408,"error":"Request Time-out","message":"Request Time-out"}_  
_Exiting: 1 error: error loading index pattern: returned 408 to import file: . Response: {"statusCode":408,"error":"Request Time-out","message":"Request Time-out"_

This message comes after the index setup has finished and is initialising the "Loading dashboards (kibana must be running and reachable)" part of the installation process.

I have populated my cloud and auth ID's correctly. Can anyone shed any light on this message?  
Thanks in advance

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**Author:** ![warkolm](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/warkolm/32/39224_2.png) [@warkolm](https://discuss.elastic.co/u/warkolm)\
**Post date:** [February 18, 2021, 3:04am UTC](https://discuss.elastic.co/t/metric-beats-installation-408-error-import-file/264601/2 "2021-02-18T03:04:47Z")

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Are you still getting this error?

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**Author:** ![jamesm1](https://avatars.discourse-cdn.com/v4/letter/j/ce7236/32.png) [@jamesm1](https://discuss.elastic.co/u/jamesm1)\
**Post date:** [February 18, 2021, 9:17am UTC](https://discuss.elastic.co/t/metric-beats-installation-408-error-import-file/264601/3 "2021-02-18T09:17:32Z")

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Hi, I am still getting this message today when trying to run the command .\metricbeat.exe setup -e.

Do you have any suggestions on what this message could be?

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<div class="post-metadata">

**Author:** ![jamesm1](https://avatars.discourse-cdn.com/v4/letter/j/ce7236/32.png) [@jamesm1](https://discuss.elastic.co/u/jamesm1)\
**Post date:** [February 18, 2021, 11:38am UTC](https://discuss.elastic.co/t/metric-beats-installation-408-error-import-file/264601/4 "2021-02-18T11:38:57Z")

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It would appear that the reason i was getting this issue, was down to bandwidth. Once i deployed MetricBeats onto a server with a better connection i was then able to install the service and start it as expected.

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**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\
**Post date:** [March 18, 2021, 1:39pm UTC](https://discuss.elastic.co/t/metric-beats-installation-408-error-import-file/264601/5 "2021-03-18T13:39:03Z")

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