# Monitoring Not working not sure about the cause

**URL:** <https://discuss.elastic.co/t/monitoring-not-working-not-sure-about-the-cause/166652>\
**Category:** Kibana\
**Tags:** elastic-stack-monitoring\
**Created:** [February 1, 2019, 12:17am UTC](https://discuss.elastic.co/t/monitoring-not-working-not-sure-about-the-cause/166652 "2019-02-01T00:17:52Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![chrisronline](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/chrisronline/32/28230_2.png) [@chrisronline](https://discuss.elastic.co/u/chrisronline)\
**Post date:** [February 1, 2019, 3:48pm UTC](https://discuss.elastic.co/t/monitoring-not-working-not-sure-about-the-cause/166652/2 "2019-02-01T15:48:51Z")

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Hi @malaypatel,

This isn't an issue with Kibana. It's an issue with your Elasticsearch cluster.

See this thread ([Create mapping error！——primary shard is not active Timeout](https://discuss.elastic.co/t/create-mapping-error-primary-shard-is-not-active-timeout/88174/2?u=chrisronline)) for a utility to get more information on what's going on in your Elasticsearch cluster

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_[View the full topic](https://discuss.elastic.co/t/monitoring-not-working-not-sure-about-the-cause/166652)._