# Ms teams watcher

**URL:** <https://discuss.elastic.co/t/ms-teams-watcher/260076>\
**Category:** Kibana\
**Tags:** elastic-stack-alerting\
**Created:** [January 4, 2021, 10:32am UTC](https://discuss.elastic.co/t/ms-teams-watcher/260076 "2021-01-04T10:32:42Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![Mohith\_Vegi](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/mohith_vegi/32/81693_2.png) [@Mohith\_Vegi](https://discuss.elastic.co/u/Mohith_Vegi)\
**Post date:** [January 4, 2021, 10:32am UTC](https://discuss.elastic.co/t/ms-teams-watcher/260076/1 "2021-01-04T10:32:42Z")

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"type": "messaging\_exception",  
"reason": "failed to send email with subject [mail alert] via account [outlook\_account]",  
"caused\_by": {  
"type": "s\_m\_t\_p\_send\_failed\_exception",  
"reason": "554 5.2.0 STOREDRV.Submission.Exception:SendAsDeniedException.MapiExceptionSendAsDenied; Failed to process message due to a permanent exception with message

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<div class="post-metadata">

**Author:** ![Mohith\_Vegi](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/mohith_vegi/32/81693_2.png) [@Mohith\_Vegi](https://discuss.elastic.co/u/Mohith_Vegi)\
**Post date:** [January 4, 2021, 10:33am UTC](https://discuss.elastic.co/t/ms-teams-watcher/260076/2 "2021-01-04T10:33:23Z")

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what is the issue? i am not able to find

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**Author:** ![ylasri](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/ylasri/32/86120_2.png) [@ylasri](https://discuss.elastic.co/u/ylasri)\
**Post date:** [January 4, 2021, 11:55am UTC](https://discuss.elastic.co/t/ms-teams-watcher/260076/3 "2021-01-04T11:55:16Z")

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The Microsoft Office365 SMTP server is rejecting the set "From" address.  
Use a licensed account in the "From" address

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<div class="post-metadata">

**Author:** ![Mohith\_Vegi](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/mohith_vegi/32/81693_2.png) [@Mohith\_Vegi](https://discuss.elastic.co/u/Mohith_Vegi)\
**Post date:** [January 4, 2021, 12:05pm UTC](https://discuss.elastic.co/t/ms-teams-watcher/260076/4 "2021-01-04T12:05:36Z")

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hi @ylasri, i am using the licensed account for outlook

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<div class="post-metadata">

**Author:** ![ylasri](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/ylasri/32/86120_2.png) [@ylasri](https://discuss.elastic.co/u/ylasri)\
**Post date:** [January 4, 2021, 12:11pm UTC](https://discuss.elastic.co/t/ms-teams-watcher/260076/5 "2021-01-04T12:11:28Z")

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Make sure you use the following setup in elasticsearch.yml  
update from to use the same value as user

```auto
xpack.notification.email.account:
    outlook_account:
        profile: outlook
        email_defaults:
            from: <email address of service account> 
        smtp:
            auth: true
            starttls.enable: true
            host: smtp-mail.outlook.com
            port: 587
            user: <email.address>

```

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<div class="post-metadata">

**Author:** ![Mohith\_Vegi](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/mohith_vegi/32/81693_2.png) [@Mohith\_Vegi](https://discuss.elastic.co/u/Mohith_Vegi)\
**Post date:** [January 4, 2021, 12:47pm UTC](https://discuss.elastic.co/t/ms-teams-watcher/260076/6 "2021-01-04T12:47:54Z")

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thanks @ylasri the issue is fixed now after adding the from address in the email\_defaults.

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<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\
**Post date:** [February 1, 2021, 12:47pm UTC](https://discuss.elastic.co/t/ms-teams-watcher/260076/7 "2021-02-01T12:47:55Z")

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