# My Lab session is not creating **URL:** \ **Category:** Elastic Training\ **Created:** [August 1, 2025, 1:59pm UTC](https://discuss.elastic.co/t/my-lab-session-is-not-creating/380669 "2025-08-01T13:59:55Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![Elizabeth011](https://avatars.discourse-cdn.com/v4/letter/e/e8c25b/32.png) [@Elizabeth011](https://discuss.elastic.co/u/Elizabeth011)\ **Post date:** [August 1, 2025, 1:59pm UTC](https://discuss.elastic.co/t/my-lab-session-is-not-creating/380669/1 "2025-08-01T13:59:55Z")
Course: Elastic Security For SIEM training Version: Not certain of the version. Question: My Lab session is not creating, and after a long while I just see Windows-endpoint Error and the following message: We have encountered a technical issue while setting up or your lab. Please contact your course provider, as they can best help you resolve this issue. ---
**Author:** ![Tortoise](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/tortoise/32/147587_2.png) [@Tortoise](https://discuss.elastic.co/u/Tortoise)\ **Post date:** [August 1, 2025, 2:34pm UTC](https://discuss.elastic.co/t/my-lab-session-is-not-creating/380669/2 "2025-08-01T14:34:48Z")
Hello @Elizabeth011 Welcome to the community. Please try sending an email from the registered email id to [training@elastic.co](mailto:training@elastic.co) and maybe they can help you with the issues you are facing while starting the lab. Thanks!! ---
**Author:** ![Elizabeth011](https://avatars.discourse-cdn.com/v4/letter/e/e8c25b/32.png) [@Elizabeth011](https://discuss.elastic.co/u/Elizabeth011)\ **Post date:** [August 1, 2025, 3:29pm UTC](https://discuss.elastic.co/t/my-lab-session-is-not-creating/380669/3 "2025-08-01T15:29:30Z")
Hello Tortoise: I will contact [training@elastic.co](mailto:training@elastic.co) as you suggested. Thank you!