# Need help to reset Elastic Lab (Observability Engineering Training)

**URL:** <https://discuss.elastic.co/t/need-help-to-reset-elastic-lab-observability-engineering-training/382133>\
**Category:** Elastic Training\
**Created:** [September 22, 2025, 8:18pm UTC](https://discuss.elastic.co/t/need-help-to-reset-elastic-lab-observability-engineering-training/382133 "2025-09-22T20:18:24Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![FrederickM](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/frederickm/32/145128_2.png) [@FrederickM](https://discuss.elastic.co/u/FrederickM)\
**Post date:** [September 22, 2025, 8:18pm UTC](https://discuss.elastic.co/t/need-help-to-reset-elastic-lab-observability-engineering-training/382133/1 "2025-09-22T20:18:24Z")

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I am currently stuck on the Fleet server portion where the elastic agent was incorrectly installed. Since there is no root access to fix it myself, I would like to have the lab environment reset. Thank you!

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**Author:** ![FrederickM](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/frederickm/32/145128_2.png) [@FrederickM](https://discuss.elastic.co/u/FrederickM)\
**Post date:** [September 26, 2025, 3:18pm UTC](https://discuss.elastic.co/t/need-help-to-reset-elastic-lab-observability-engineering-training/382133/2 "2025-09-26T15:18:19Z")

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This was resolved by emailing support