# No data has been received from agents yet

**URL:** <https://discuss.elastic.co/t/no-data-has-been-received-from-agents-yet/206466>\
**Category:** APM\
**Tags:** nodejs\
**Created:** [November 4, 2019, 7:23pm UTC](https://discuss.elastic.co/t/no-data-has-been-received-from-agents-yet/206466 "2019-11-04T19:23:54Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![meiyuan](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/meiyuan/32/44468_2.png) [@meiyuan](https://discuss.elastic.co/u/meiyuan)\
**Post date:** [November 4, 2019, 7:23pm UTC](https://discuss.elastic.co/t/no-data-has-been-received-from-agents-yet/206466/1 "2019-11-04T19:23:54Z")

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Hi,  
I'm having trouble getting the apm agent working.  
Thank you for any help.  
If you are asking about a problem you are experiencing, please use the following template, as it will help us help you. If you have a different problem, please delete all of this text 🙂

**Kibana version** : 7.0.0

**Elasticsearch version** : 7.0.0

**APM Server version** : 7.0.1

**APM Agent language and version** : Node.js ("elastic-apm-node": "2.2.1")

**Browser version** : Google Chrome is up to date Version 78.0.3904.87 (Official Build) (64-bit)

**Original install method (e.g. download page, yum, deb, from source, etc.) and version**: apm-server-7.0.1-x86\_64.rpm'

**Fresh install or upgraded from other versions?** Fresh install

**Is there anything special in your setup?** For example, are you using the Logstash or Kafka outputs? Are you using a load balancer in front of the APM Servers? Have you changed index pattern, generated custom templates, changed agent configuration etc.

1. Yes, I'm using an internal load balancer in front of my two apm server nodes.
2. Applications are running in docker contnaiers in a paired VPC with the apm servers

**Description of the problem including expected versus actual behavior. Please include screenshots (if relevant)**:

**Steps to reproduce** :

1. go to apm page in kibana
2. click on agent status
3. getting "No data has been received from agents yet"

**Errors in browser console (if relevant)**:  
I don't see any error logs in the browser console

**Provide logs and/or server output (if relevant)**:

1. I did a curl from the application to the apm server, I got the 200 result back.  
sh-4.2$ curl [http://dev-apm-server.common.xxxx.local:8200](http://dev-apm-server.common.xxxx.local:8200)  
{  
"build\_date": "2019-04-29T11:46:58Z",  
"build\_sha": "79e123dbf8c042b1e3cfa30260910ae7e93939d2",  
"version": "7.0.1"  
}

---

<div class="post-metadata">

**Author:** ![meiyuan](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/meiyuan/32/44468_2.png) [@meiyuan](https://discuss.elastic.co/u/meiyuan)\
**Post date:** [November 4, 2019, 10:20pm UTC](https://discuss.elastic.co/t/no-data-has-been-received-from-agents-yet/206466/2 "2019-11-04T22:20:35Z")

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I figured it out. It's because the application I'm instrumenting not sending out any request due to versioning.

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<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\
**Post date:** [November 25, 2019, 6:20pm UTC](https://discuss.elastic.co/t/no-data-has-been-received-from-agents-yet/206466/3 "2019-11-25T18:20:54Z")

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