# No emails received from logstash for email output plugin **URL:** \ **Category:** Logstash\ **Created:** [August 8, 2018, 6:28am UTC](https://discuss.elastic.co/t/no-emails-received-from-logstash-for-email-output-plugin/143432 "2018-08-08T06:28:10Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![naga\_kunchala](https://avatars.discourse-cdn.com/v4/letter/n/d9b06d/32.png) [@naga\_kunchala](https://discuss.elastic.co/u/naga_kunchala)\ **Post date:** [August 8, 2018, 6:28am UTC](https://discuss.elastic.co/t/no-emails-received-from-logstash-for-email-output-plugin/143432/1 "2018-08-08T06:28:10Z")
I do not get any emails from logstash for the below config. Could anyone please help me what is going wrong, also please let me know where can I trace the email logs. There is no any error on running the the config file. if "INFO" in [MessageType] { email { to =\> "mymail\_id@ec.com" from =\> "logstash.alert@example.com" username =\> "mymail\_id@ec.com" password =\> "Amma@456" port =\> "465" via =\> "sendmail" use\_tls =\> true address =\> "[https://outlook.office365.com/mapi/emsmdb/?MailboxId=d68b1c17-86f8-4b15-9764-d110f5b6b3f1@ec.com](https://outlook.office365.com/mapi/emsmdb/?MailboxId=d68b1c17-86f8-4b15-9764-d110f5b6b3f1@ec.com)" body =\> "%{message}" ``` } stdout { } ``` file{ path =\> "/home/TESTING/trap\_testing/CONSOL/INFO.log"} } ---
**Author:** ![naga\_kunchala](https://avatars.discourse-cdn.com/v4/letter/n/d9b06d/32.png) [@naga\_kunchala](https://discuss.elastic.co/u/naga_kunchala)\ **Post date:** [August 8, 2018, 6:35am UTC](https://discuss.elastic.co/t/no-emails-received-from-logstash-for-email-output-plugin/143432/2 "2018-08-08T06:35:16Z")
could you please help me on this what i did wrong ---
**Author:** ![magnusbaeck](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/magnusbaeck/32/44943_2.png) [@magnusbaeck](https://discuss.elastic.co/u/magnusbaeck)\ **Post date:** [August 8, 2018, 7:14am UTC](https://discuss.elastic.co/t/no-emails-received-from-logstash-for-email-output-plugin/143432/3 "2018-08-08T07:14:15Z")
If there's nothing in your log perhaps the `if "INFO" in [MessageType] {` conditional isn't true. > port =\> "465" > via =\> "sendmail" > use\_tls =\> true > address =\> "[https://outlook.office365.com/mapi/emsmdb/?MailboxId=d68b1c17-86f8-4b15-9764-d110f5b6b3f1@ec.com](https://outlook.office365.com/mapi/emsmdb/?MailboxId=d68b1c17-86f8-4b15-9764-d110f5b6b3f1@ec.com)" The `address` option should contain the address of an SMTP server. Also, with `via => "sendmail"` the `port`, `use_tls`, and `address` options are ignored. ---
**Author:** ![naga\_kunchala](https://avatars.discourse-cdn.com/v4/letter/n/d9b06d/32.png) [@naga\_kunchala](https://discuss.elastic.co/u/naga_kunchala)\ **Post date:** [August 8, 2018, 8:11am UTC](https://discuss.elastic.co/t/no-emails-received-from-logstash-for-email-output-plugin/143432/4 "2018-08-08T08:11:44Z")
port , use\_tls, and address deleted from my configuration file but i am not getting email alert to mail id. please find the modified file if "INFO" in [MessageType] { email { to =\> "mymail\_id@ec.com" from =\> "logstash.alert@example.com" username =\> "mymail\_id@ec.com" password =\> "Amma@456" via =\> "sendmail" body =\> "%{message}" ``` } stdout { } ``` file{ path =\> "/home/TESTING/trap\_testing/CONSOL/INFO.log"} } ---
**Author:** ![magnusbaeck](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/magnusbaeck/32/44943_2.png) [@magnusbaeck](https://discuss.elastic.co/u/magnusbaeck)\ **Post date:** [August 8, 2018, 9:47am UTC](https://discuss.elastic.co/t/no-emails-received-from-logstash-for-email-output-plugin/143432/5 "2018-08-08T09:47:55Z")
Again, how do you know the conditional is true so that the email output even runs? Are you running a local MTA that accepts and sends email to the destination? If not you shouldn't use `via => "sendmail"`. ---
**Author:** ![naga\_kunchala](https://avatars.discourse-cdn.com/v4/letter/n/d9b06d/32.png) [@naga\_kunchala](https://discuss.elastic.co/u/naga_kunchala)\ **Post date:** [August 8, 2018, 10:09am UTC](https://discuss.elastic.co/t/no-emails-received-from-logstash-for-email-output-plugin/143432/6 "2018-08-08T10:09:07Z")
Hi Magnusbaeck, i checked conditional is true, i received the output on console. but did not get email alerts. ---
**Author:** ![naga\_kunchala](https://avatars.discourse-cdn.com/v4/letter/n/d9b06d/32.png) [@naga\_kunchala](https://discuss.elastic.co/u/naga_kunchala)\ **Post date:** [August 8, 2018, 12:33pm UTC](https://discuss.elastic.co/t/no-emails-received-from-logstash-for-email-output-plugin/143432/7 "2018-08-08T12:33:52Z")
Hi Magnusbaeck, i am getting email alerts to my mail id, but some times not received. may i know the reason. if you have any idea please reply me ---
**Author:** ![magnusbaeck](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/magnusbaeck/32/44943_2.png) [@magnusbaeck](https://discuss.elastic.co/u/magnusbaeck)\ **Post date:** [August 8, 2018, 1:01pm UTC](https://discuss.elastic.co/t/no-emails-received-from-logstash-for-email-output-plugin/143432/8 "2018-08-08T13:01:01Z")
Check the logs of your local mail server to get clues about when the message disappears (i.e. does the message reach the mail server or not). ---
**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\ **Post date:** [September 5, 2018, 1:01pm UTC](https://discuss.elastic.co/t/no-emails-received-from-logstash-for-email-output-plugin/143432/9 "2018-09-05T13:01:04Z")
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