# No services found after upgrade to APM 7.1.1 (worked in 7.1.0)

**URL:** <https://discuss.elastic.co/t/no-services-found-after-upgrade-to-apm-7-1-1-worked-in-7-1-0/183936>\
**Category:** APM\
**Tags:** ui\
**Created:** [June 3, 2019, 10:37am UTC](https://discuss.elastic.co/t/no-services-found-after-upgrade-to-apm-7-1-1-worked-in-7-1-0/183936 "2019-06-03T10:37:45Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![kaem2111](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/kaem2111/32/24961_2.png) [@kaem2111](https://discuss.elastic.co/u/kaem2111)\
**Post date:** [June 3, 2019, 10:37am UTC](https://discuss.elastic.co/t/no-services-found-after-upgrade-to-apm-7-1-1-worked-in-7-1-0/183936/1 "2019-06-03T10:37:45Z")

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**Kibana version** : 7.1.1

**Elasticsearch version** : 7.1.1

**APM Server version** : 7.1.1

**APM Agent language and version** :

**Browser version** :

**Original install method (e.g. download page, yum, deb, from source, etc.) and version**: yum upgrade

**Fresh install or upgraded from other version?** 6.8.0

**Is there anything special in your setup?** For example, are you using the Logstash or Kafka outputs? Are you using a load balancer in front of the APM Servers? Have you changed index pattern, generated custom templates, changed agent configuration etc.

**Description of the problem including expected versus actual behavior. Please include screenshots (if relevant)**:

**Steps to reproduce** :  
1.  
2.  
3.

**Errors in browser console (if relevant)**:

**Provide logs and/or server output (if relevant)**:

**Description:** after upgrade to 7.1.1 from 6.8.0 I don't find any services in APM.  
If we look at the logfile,

> {"type":"log","@timestamp":"2019-06-03T10:07:58Z","tags":["debug","legacy-proxy"],"pid":8348,"message":"Event is being forwarded: connection"}  
> {"type":"log","@timestamp":"2019-06-03T10:07:58Z","tags":["debug","legacy-service"],"pid":8348,"message":"Request will be handled by proxy **GET:/api/apm/services?start=2019-06-02T10%3A07%3A58.495Z&end=2019-06-03T10%3A07%3A58.495Z**."}  
> {"type":"log","@timestamp":"2019-06-03T10:07:58Z","tags":["debug","security","basic"],"pid":8348,"message":"Trying to authenticate user request to /api/apm/services?start=2019-06-02T10%3A07%3A58.495Z&end=2019-06-03T10%3A07%3A58.495Z."}  
> {"type":"log","@timestamp":"2019-06-03T10:07:58Z","tags":["debug","security","basic"],"pid":8348,"message":"Trying to authenticate via login attempt."}  
> {"type":"log","@timestamp":"2019-06-03T10:07:58Z","tags":["debug","security","basic"],"pid":8348,"message":"Username and password not found in payload."}  
> {"type":"log","@timestamp":"2019-06-03T10:07:58Z","tags":["debug","security","basic"],"pid":8348,"message":"Trying to authenticate via header."}  
> {"type":"log","@timestamp":"2019-06-03T10:07:58Z","tags":["debug","security","basic"],"pid":8348,"message":"Authorization header is not presented."}  
> {"type":"log","@timestamp":"2019-06-03T10:07:58Z","tags":["debug","security","basic"],"pid":8348,"message":"Trying to authenticate via state."}  
> {"type":"log","@timestamp":"2019-06-03T10:07:58Z","tags":["debug","security","basic"],"pid":8348,"message":"Request has been authenticated via state."}  
> {"type":"log","@timestamp":"2019-06-03T10:07:58Z","tags":["license","debug","xpack"],"pid":8348,"message":"Calling [data] Elasticsearch \_xpack API. Polling frequency: 30001"}  
> {"type":"response","@timestamp":"2019-06-03T10:07:58Z","tags":,"pid":8348,"method":"get","statusCode":400,"req":{"url":" **/api/apm/services?start=&end=**","method":"get","headers":{"host":"kibana.intranet.cnb:6501","user-agent":"Mozilla/5.0 (Windows NT 6.1; WOW64; rv:60.0) Gecko/20100101 Firefox/60.0","accept":"_/_","accept-language":"de,en-US;q=0.7,en;q=0.3","accept-encoding":"gzip, deflate, br","referer":"[https://kibana.intranet.cnb:6501/app/apm","content-type":"application/json","kbn-version":"7.1.1","origin":"https://kibana.intranet.cnb:6501","dnt":"1","connection":"keep-alive"},"remoteAddress":"x.x.x.x","userAgent":"x.x.x.x","referer":"https://kibana.intranet.cnb:6501/app/apm"},"res":{"statusCode":400,"responseTime":35,"contentLength":9},"message":"GET](https://kibana.intranet.cnb:6501/app/apm%22,%22content-type%22:%22application/json%22,%22kbn-version%22:%227.1.1%22,%22origin%22:%22https://kibana.intranet.cnb:6501%22,%22dnt%22:%221%22,%22connection%22:%22keep-alive%22%7D,%22remoteAddress%22:%22x.x.x.x%22,%22userAgent%22:%22x.x.x.x%22,%22referer%22:%22https://kibana.intranet.cnb:6501/app/apm%22%7D,%22res%22:%7B%22statusCode%22:400,%22responseTime%22:35,%22contentLength%22:9%7D,%22message%22:%22GET) /api/apm/services?start=&end= 400 35ms - 9.0B"}

we notice that the timestamp is not forwarded in 7.1.1.

In Version 7.1.0 of another ELK-Stack it is forwarding as shown here (http 401 is returned, because APM has no data in this installation yet):

> {"type":"log","@timestamp":"2019-06-03T10:00:42Z","tags":["debug","legacy-service"],"pid":55089,"message":"Request will be handled by proxy **GET:/api/apm/services?start=2019-06-02T10%3A00%3A42.375Z&end=2019-06-03T10%3A00%3A42.379Z**."}  
> {"type":"log","@timestamp":"2019-06-03T10:00:42Z","tags":["debug","security","basic"],"pid":55089,"message":"Trying to authenticate user request to /api/apm/services?start=2019-06-02T10%3A00%3A42.375Z&end=2019-06-03T10%3A00%3A42.379Z."}  
> {"type":"response","@timestamp":"2019-06-03T10:00:42Z","tags":,"pid":55089,"method":"get","statusCode":401,"req":{"url":"/api/apm/services?start=2019-06-02T10%3A00%3A42.375Z&end=2019-06-03T10%3A00%3A42.379Z","method":"get","headers":{"host":"x.x.x.x:6601","user-agent":"Mozilla/5.0 (Windows NT 6.1; WOW64; rv:60.0) Gecko/20100101 Firefox/60.0","accept":"_/_","accept-language":"de,en-US;q=0.7,en;q=0.3","accept-encoding":"gzip, deflate","referer":"[http://x.x.x.x:6601/app/apm","content-type":"application/json","kbn-version":"7.1.0","origin":"http://x.x.x.x:6601","dnt":"1","connection":"keep-alive"},"remoteAddress":"x.x.x.x","userAgent":"x.x.x.x.","referer":"http://x.x.x.x:6601/app/apm"},"res":{"statusCode":401,"responseTime":7,"contentLength":9},"message":"\*\*GET](http://x.x.x.x:6601/app/apm%22,%22content-type%22:%22application/json%22,%22kbn-version%22:%227.1.0%22,%22origin%22:%22http://x.x.x.x:6601%22,%22dnt%22:%221%22,%22connection%22:%22keep-alive%22%7D,%22remoteAddress%22:%22x.x.x.x%22,%22userAgent%22:%22x.x.x.x.%22,%22referer%22:%22http://x.x.x.x:6601/app/apm%22%7D,%22res%22:%7B%22statusCode%22:401,%22responseTime%22:7,%22contentLength%22:9%7D,%22message%22:%22**GET) /api/apm/services?start=2019-06-02T10%3A00%3A42.375Z&end=2019-06-03T10%3A00%3A42.379Z\*\* 401 7ms - 9.0B"}

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<div class="post-metadata">

**Author:** ![casper](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/casper/32/21254_2.png) [@casper](https://discuss.elastic.co/u/casper)\
**Post date:** [June 6, 2019, 8:57am UTC](https://discuss.elastic.co/t/no-services-found-after-upgrade-to-apm-7-1-1-worked-in-7-1-0/183936/2 "2019-06-06T08:57:33Z")

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Hi Martin,

Thank you for reaching out. We'll have a look at your issues and get back with a response soon.

Appreciate your patience 🙂

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**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\
**Post date:** [June 27, 2019, 4:57am UTC](https://discuss.elastic.co/t/no-services-found-after-upgrade-to-apm-7-1-1-worked-in-7-1-0/183936/3 "2019-06-27T04:57:37Z")

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