# Not able to connect with the java client ver 5.5.0

**URL:** <https://discuss.elastic.co/t/not-able-to-connect-with-the-java-client-ver-5-5-0/93977>\
**Category:** Elasticsearch\
**Created:** [July 20, 2017, 3:39pm UTC](https://discuss.elastic.co/t/not-able-to-connect-with-the-java-client-ver-5-5-0/93977 "2017-07-20T15:39:24Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Flemming\_Harms](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/flemming_harms/32/20292_2.png) [@Flemming\_Harms](https://discuss.elastic.co/u/Flemming_Harms)\
**Post date:** [July 20, 2017, 3:39pm UTC](https://discuss.elastic.co/t/not-able-to-connect-with-the-java-client-ver-5-5-0/93977/1 "2017-07-20T15:39:24Z")

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Hello,

id : 50ac61

I have just installed the elasticsearch heroku add-on and setup security for a user with a role "transport\_client", but for some reason i'm not able to login with my own code or for that matter with the example on github [https://github.com/elastic/found-shield-example](https://github.com/elastic/found-shield-example).

I'm getting this error, what I'm missing?

```
[2017-07-20T17:22:22,151][INFO][o.e.c.t.TransportClientNodesService] [_client_] failed to get node info for {#transport#-1}{n8mE8PVFSBepzlHfkbeYzw}{50ac61xxxxxx.eu-west-1.aws.found.io}{xxx.xxx.xxx.xxx:9343}, disconnecting...
org.elasticsearch.transport.RemoteTransportException: [[503]: [Unable to route for: [50ac61xxxxxx]]]

```

br  
Flemming

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<div class="post-metadata">

**Author:** ![TimV](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/timv/32/13162_2.png) [@TimV](https://discuss.elastic.co/u/TimV)\
**Post date:** [July 24, 2017, 3:15am UTC](https://discuss.elastic.co/t/not-able-to-connect-with-the-java-client-ver-5-5-0/93977/2 "2017-07-24T03:15:23Z")

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It looks like this is a cloud issue rather than an X-Pack one.

Would you be able to raise a ticket with our cloud team to try and sort it out?  
[This post](https://discuss.elastic.co/t/now-live-new-elastic-cloud-standard-support/84161) has all the details you should need for that.

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<div class="post-metadata">

**Author:** ![Flemming\_Harms](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/flemming_harms/32/20292_2.png) [@Flemming\_Harms](https://discuss.elastic.co/u/Flemming_Harms)\
**Post date:** [July 24, 2017, 5:56am UTC](https://discuss.elastic.co/t/not-able-to-connect-with-the-java-client-ver-5-5-0/93977/3 "2017-07-24T05:56:27Z")

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sure, I will raise a ticket with your cloud team.

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<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\
**Post date:** [August 21, 2017, 5:56am UTC](https://discuss.elastic.co/t/not-able-to-connect-with-the-java-client-ver-5-5-0/93977/4 "2017-08-21T05:56:49Z")

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