# Not able to connect

**URL:** <https://discuss.elastic.co/t/not-able-to-connect/384506>\
**Category:** Elastic Training\
**Created:** [January 13, 2026, 5:00pm UTC](https://discuss.elastic.co/t/not-able-to-connect/384506 "2026-01-13T17:00:28Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Fidele](https://avatars.discourse-cdn.com/v4/letter/f/97f17d/32.png) [@Fidele](https://discuss.elastic.co/u/Fidele)\
**Post date:** [January 13, 2026, 5:00pm UTC](https://discuss.elastic.co/t/not-able-to-connect/384506/1 "2026-01-13T17:00:28Z")

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Dear Team,

I hope this email finds you well.

I am currently unable to join the virtual training session. Kindly support me in accessing the session.

The email address I used to register is: **firstname.lastname@minaloc.gov.rw**

Please find the attachment for your reference.

Thank you for your assistance.

Kind regards,

**Fidele Isano**

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<div class="post-metadata">

**Author:** ![discourse\_ai\_spam](https://avatars.discourse-cdn.com/v4/letter/d/c68b51/32.png) [@discourse\_ai\_spam](https://discuss.elastic.co/u/discourse_ai_spam)\
**Post date:** [January 13, 2026, 5:00pm UTC](https://discuss.elastic.co/t/not-able-to-connect/384506/2 "2026-01-13T17:00:30Z")

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**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\
**Post date:** [January 13, 2026, 5:03pm UTC](https://discuss.elastic.co/t/not-able-to-connect/384506/3 "2026-01-13T17:03:56Z")

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