# Not able to install sense..please help
**URL:** https://discuss.elastic.co/t/not-able-to-install-sense-please-help/49528
**Category:** Kibana
**Created:** [May 9, 2016, 8:27am UTC](https://discuss.elastic.co/t/not-able-to-install-sense-please-help/49528 "2016-05-09T08:27:49Z")
**Posts on this page:** 4
**Page:** 1
### Author:  [@venkateswararao.tumm](https://discuss.elastic.co/u/venkateswararao.tumm)
#### Post date: [May 9, 2016, 8:27am UTC](https://discuss.elastic.co/t/not-able-to-install-sense-please-help/49528/1 "2016-05-09T08:27:49Z")
I am getting the below error...
STEP 1 : executed kibana.bat plugin --install elastic/sense (Windows )
ERROR :
Installing sense
Attempting to transfer from [https://download.elastic.co/elastic/sense/sense-latest.tar.gz](https://download.elastic.co/elastic/sense/sense-latest.tar.gz)
Error: Client request error: connect ETIMEDOUT 184.72.244.137:443
Plugin installation was unsuccessful due to error "Client request error: connect ETIMEDOUT 184.72.244.137:443"
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### Author:  [@tylersmalley](https://discuss.elastic.co/u/tylersmalley)
#### Post date: [May 10, 2016, 1:15am UTC](https://discuss.elastic.co/t/not-able-to-install-sense-please-help/49528/2 "2016-05-10T01:15:13Z")
What version of Kibana?
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### Author:  [@venkateswararao.tumm](https://discuss.elastic.co/u/venkateswararao.tumm)
#### Post date: [May 19, 2016, 10:54am UTC](https://discuss.elastic.co/t/not-able-to-install-sense-please-help/49528/3 "2016-05-19T10:54:28Z")
its Kibana 4.5.0
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### Author:  [@system](https://discuss.elastic.co/u/system)
#### Post date: [July 6, 2017, 1:52pm UTC](https://discuss.elastic.co/t/not-able-to-install-sense-please-help/49528/4 "2017-07-06T13:52:58Z")