# Not able to open Kibana

**URL:** <https://discuss.elastic.co/t/not-able-to-open-kibana/125893>\
**Category:** Kibana\
**Created:** [March 28, 2018, 9:17am UTC](https://discuss.elastic.co/t/not-able-to-open-kibana/125893 "2018-03-28T09:17:39Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![Rahulkumar](https://avatars.discourse-cdn.com/v4/letter/r/8dc957/32.png) [@Rahulkumar](https://discuss.elastic.co/u/Rahulkumar)\
**Post date:** [March 28, 2018, 9:17am UTC](https://discuss.elastic.co/t/not-able-to-open-kibana/125893/1 "2018-03-28T09:17:39Z")

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Hi,

I am trying to open kibana but it is showing:  
"Login is currently disabled. Administrators should consult the Kibana logs for more details."

Below are the logs I found.  
I am running my ES on clustered env.

`[2018-03-28T07:16:10,323][WARN][org.elasticsearch.cluster.action.shard.ShardStateAction] [.monitoring-kibana-6-2018.03.27][0] received shard failed for shard id [[.monitoring-kibana-6-2018.03.27][0]], allocation id [UUdYwv1GT2KpjldsIzpRgg], primary term [1], message [failed to perform indices:data/write/bulk[s] on replica [.monitoring-kibana-6-2018.03.27][0], node[3B9qU_3hTWevdYWuweGY1Q], [R], s[STARTED], a[id=UUdYwv1GT2KpjldsIzpRgg]], failure [NodeDisconnectedException[[172.25.46.98:19367][indices:data/write/bulk[s][r]] disconnected]] org.elasticsearch.transport.NodeDisconnectedException: [instance-0000000002][172.25.46.98:19367][indices:data/write/bulk[s][r]] disconnected`

Please help me resolving the issue.

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**Author:** ![TimV](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/timv/32/13162_2.png) [@TimV](https://discuss.elastic.co/u/TimV)\
**Post date:** [March 28, 2018, 10:26am UTC](https://discuss.elastic.co/t/not-able-to-open-kibana/125893/2 "2018-03-28T10:26:14Z")

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Youve provided messages from the Elasticsearch log. What does the Kibana log say?

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**Author:** ![Rahulkumar](https://avatars.discourse-cdn.com/v4/letter/r/8dc957/32.png) [@Rahulkumar](https://discuss.elastic.co/u/Rahulkumar)\
**Post date:** [March 28, 2018, 10:27am UTC](https://discuss.elastic.co/t/not-able-to-open-kibana/125893/3 "2018-03-28T10:27:28Z")

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Hi @TimV, hw to get kibana logs? I am using Elastic cloud.

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**Author:** ![Rahulkumar](https://avatars.discourse-cdn.com/v4/letter/r/8dc957/32.png) [@Rahulkumar](https://discuss.elastic.co/u/Rahulkumar)\
**Post date:** [March 28, 2018, 11:11am UTC](https://discuss.elastic.co/t/not-able-to-open-kibana/125893/4 "2018-03-28T11:11:34Z")

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I have restarted the cluster and I am able to use Kibana now.

Thanks!

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**Author:** ![JKhondhu](https://avatars.discourse-cdn.com/v4/letter/j/ed655f/32.png) [@JKhondhu](https://discuss.elastic.co/u/JKhondhu)\
**Post date:** [March 29, 2018, 1:22pm UTC](https://discuss.elastic.co/t/not-able-to-open-kibana/125893/5 "2018-03-29T13:22:47Z")

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