# Not able to upload file in elastic cloud

**URL:** <https://discuss.elastic.co/t/not-able-to-upload-file-in-elastic-cloud/289759>\
**Category:** Kibana\
**Created:** [November 21, 2021, 8:08am UTC](https://discuss.elastic.co/t/not-able-to-upload-file-in-elastic-cloud/289759 "2021-11-21T08:08:38Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![anju\_rawat](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/anju_rawat/32/97354_2.png) [@anju\_rawat](https://discuss.elastic.co/u/anju_rawat)\
**Post date:** [November 21, 2021, 8:08am UTC](https://discuss.elastic.co/t/not-able-to-upload-file-in-elastic-cloud/289759/1 "2021-11-21T08:08:38Z")

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I was trying to upload csv & json file in kibana but in both case getting same error. Please refere below attached picture for reference.

 ![Screenshot 2021-11-21 at 1.49.38 PM](https://us1.discourse-cdn.com/elastic/original/3X/4/5/45a66cf19420ba774c941d761e135aa8ea32cd96.jpeg)

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**Author:** ![ylasri](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/ylasri/32/86120_2.png) [@ylasri](https://discuss.elastic.co/u/ylasri)\
**Post date:** [November 21, 2021, 10:28am UTC](https://discuss.elastic.co/t/not-able-to-upload-file-in-elastic-cloud/289759/2 "2021-11-21T10:28:11Z")

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408 means a timeout error  
May be your internet connection is slow

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<div class="post-metadata">

**Author:** ![anju\_rawat](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/anju_rawat/32/97354_2.png) [@anju\_rawat](https://discuss.elastic.co/u/anju_rawat)\
**Post date:** [November 21, 2021, 4:25pm UTC](https://discuss.elastic.co/t/not-able-to-upload-file-in-elastic-cloud/289759/3 "2021-11-21T16:25:09Z")

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@ylasri I tried sometime later and was able to upload. Thanks man sorry for inconvenience

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**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\
**Post date:** [December 19, 2021, 4:25pm UTC](https://discuss.elastic.co/t/not-able-to-upload-file-in-elastic-cloud/289759/4 "2021-12-19T16:25:32Z")

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