# Not able to use kibana all of a sudden (Was perfectly fine until a couple of days ago)

**URL:** <https://discuss.elastic.co/t/not-able-to-use-kibana-all-of-a-sudden-was-perfectly-fine-until-a-couple-of-days-ago/210462>\
**Category:** Kibana\
**Created:** [December 4, 2019, 6:00am UTC](https://discuss.elastic.co/t/not-able-to-use-kibana-all-of-a-sudden-was-perfectly-fine-until-a-couple-of-days-ago/210462 "2019-12-04T06:00:46Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![jamesyone](https://avatars.discourse-cdn.com/v4/letter/j/67e7ee/32.png) [@jamesyone](https://discuss.elastic.co/u/jamesyone)\
**Post date:** [December 4, 2019, 6:00am UTC](https://discuss.elastic.co/t/not-able-to-use-kibana-all-of-a-sudden-was-perfectly-fine-until-a-couple-of-days-ago/210462/1 "2019-12-04T06:00:46Z")

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Not able to access kibana all of a sudden..  
shows 502 bad gateway. (Stopped working on 12/3)

Attached the screenshot of cluster status/kibana health status.

What should I do?

![image](https://us1.discourse-cdn.com/elastic/original/3X/4/a/4a7e7b5739f9266a853626f0791cf3d0a2c59cfd.png)

![image](https://us1.discourse-cdn.com/elastic/original/3X/8/4/847f8b8e95471a2499c504ca8c57cf5480bc8934.png)

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**Author:** ![matw](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/matw/32/13913_2.png) [@matw](https://discuss.elastic.co/u/matw)\
**Post date:** [December 5, 2019, 8:18am UTC](https://discuss.elastic.co/t/not-able-to-use-kibana-all-of-a-sudden-was-perfectly-fine-until-a-couple-of-days-ago/210462/2 "2019-12-05T08:18:41Z")

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Hi

Sorry to hear that. To help you in the best way, it would be helpful to have more details about your installation, e.g. the specs of your system, version of Kibana. Also if you had access to it, kibana logs messages would be helpful (where they are located depends on you installation).

Thanks a lot,  
Matthias

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<div class="post-metadata">

**Author:** ![matw](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/matw/32/13913_2.png) [@matw](https://discuss.elastic.co/u/matw)\
**Post date:** [December 11, 2019, 7:42am UTC](https://discuss.elastic.co/t/not-able-to-use-kibana-all-of-a-sudden-was-perfectly-fine-until-a-couple-of-days-ago/210462/3 "2019-12-11T07:42:01Z")

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Hi  
Was it a temporary problem?  
Best,  
Matthias

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**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\
**Post date:** [January 8, 2020, 7:42am UTC](https://discuss.elastic.co/t/not-able-to-use-kibana-all-of-a-sudden-was-perfectly-fine-until-a-couple-of-days-ago/210462/4 "2020-01-08T07:42:02Z")

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