# Not able to use latest version of Kibana (7.4.0)
**URL:** https://discuss.elastic.co/t/not-able-to-use-latest-version-of-kibana-7-4-0/202940
**Category:** Kibana
**Created:** [October 10, 2019, 4:41am UTC](https://discuss.elastic.co/t/not-able-to-use-latest-version-of-kibana-7-4-0/202940 "2019-10-10T04:41:21Z")
**Posts on this page:** 5
**Page:** 1
### Author:  [@Ramya\_Tanikanti](https://discuss.elastic.co/u/Ramya_Tanikanti)
#### Post date: [October 10, 2019, 4:41am UTC](https://discuss.elastic.co/t/not-able-to-use-latest-version-of-kibana-7-4-0/202940/1 "2019-10-10T04:41:21Z")
I am currently using ELK stack version 7.3.0. I want to use the 7.4.0 due to some upgrade in the TSVB section.I downloaded ELK-stack from their website. Elasticsearch seems to run fine. **But Kibana does not open and I get the following error in the command prompt.**
log [04:32:18.651] [error][status][plugin:xpack\_main@7.4.0] Status changed from yellow to red - [data] Elasticsearch cluster did not respond with license information.
log [04:32:18.652] [error][status][plugin:graph@7.4.0] Status changed from yellow to red - [data] Elasticsearch cluster did not respond with license information.
log [04:32:18.657] [error][status][plugin:spaces@7.4.0] Status changed from yellow to red - [data] Elasticsearch cluster did not respond with license information.
log [04:32:18.658] [error][status][plugin:searchprofiler@7.4.0] Status changed from yellow to red - [data] Elasticsearch cluster did not respond with license information.
log [04:32:18.658] [error][status][plugin:ml@7.4.0] Status changed from yellow to red - [data] Elasticsearch cluster did not respond with license information.
log [04:32:18.659] [error][status][plugin:tilemap@7.4.0] Status changed from yellow to red - [data] Elasticsearch cluster did not respond with license information.
log [04:32:18.660] [error][status][plugin:watcher@7.4.0] Status changed from yellow to red - [data] Elasticsearch cluster did not respond with license information.
log [04:32:18.660] [error][status][plugin:grokdebugger@7.4.0] Status changed from yellow to red - [data] Elasticsearch cluster did not respond with license information.
log [04:32:18.661] [error][status][plugin:logstash@7.4.0] Status changed from yellow to red - [data] Elasticsearch cluster did not respond with license information.
log [04:32:18.665] [error][status][plugin:beats\_management@7.4.0] Status changed from yellow to red - [data] Elasticsearch cluster did not respond with license information.
log [04:32:18.666] [error][status][plugin:maps@7.4.0] Status changed from yellow to red - [data] Elasticsearch cluster did not respond with license information.
log [04:32:18.666] [error][status][plugin:index\_management@7.4.0] Status changed from yellow to red - [data] Elasticsearch cluster did not respond with license information.
log [04:32:18.667] [error][status][plugin:index\_lifecycle\_management@7.4.0] Status changed from yellow to red - [data] Elasticsearch cluster did not respond with license information.
log [04:32:18.668] [error][status][plugin:rollup@7.4.0] Status changed from yellow to red - [data] Elasticsearch cluster did not respond with license information.
log [04:32:18.668] [error][status][plugin:remote\_clusters@7.4.0] Status changed from yellow to red - [data] Elasticsearch cluster did not respond with license information.
log [04:32:18.669] [error][status][plugin:cross\_cluster\_replication@7.4.0] Status changed from yellow to red - [data] Elasticsearch cluster did not respond with license information.
log [04:32:18.669] [error][status][plugin:file\_upload@7.4.0] Status changed from yellow to red - [data] Elasticsearch cluster did not respond with license information.
log [04:32:18.670] [error][status][plugin:snapshot\_restore@7.4.0] Status changed from yellow to red - [data] Elasticsearch cluster did not respond with license information.
log [04:32:21.984] [warning][reporting] Generating a random key for xpack.reporting.encryptionKey. To prevent pending reports from failing on restart, please set xpack.reporting.encryptionKey in kibana.yml
log [04:32:21.989] [error][status][plugin:reporting@7.4.0] Status changed from uninitialized to red - [data] Elasticsearch cluster did not respond with license information.
log [04:32:22.004] [error][status][plugin:security@7.4.0] Status changed from green to red - [data] Elasticsearch cluster did not respond with license information.
Could not create APM Agent configuration: Request Timeout after 30000ms
error [04:32:48.686] [warning][process] UnhandledPromiseRejectionWarning: Error: Request Timeout after 30000ms
at C:\Users\ramya.t\Downloads\Colt\ELK\kibana-7.4.0\node\_modules\elasticsearch\src\lib\transport.js:397:9
at Timeout. (C:\Users\ramya.t\Downloads\Colt\ELK\kibana-7.4.0\node\_modules\elasticsearch\src\lib\transport.js:429:7)
at ontimeout (timers.js:436:11)
at tryOnTimeout (timers.js:300:5)
at listOnTimeout (timers.js:263:5)
at Timer.processTimers (timers.js:223:10)
at emitWarning (internal/process/promises.js:81:15)
at emitPromiseRejectionWarnings (internal/process/promises.js:120:9)
at process.\_tickCallback (internal/process/next\_tick.js:69:34)
error [04:32:48.692] [warning][process] Error: Request Timeout after 30000ms
at C:\Users\ramya.t\Downloads\Colt\ELK\kibana-7.4.0\node\_modules\elasticsearch\src\lib\transport.js:397:9
at Timeout. (C:\Users\ramya.t\Downloads\Colt\ELK\kibana-7.4.0\node\_modules\elasticsearch\src\lib\transport.js:429:7)
at ontimeout (timers.js:436:11)
at tryOnTimeout (timers.js:300:5)
at listOnTimeout (timers.js:263:5)
at Timer.processTimers (timers.js:223:10)
log [04:32:51.990] [warning][reporting] Reporting plugin self-check failed. Please check the Kibana Reporting settings. Error: Request Timeout after 30000ms
log [04:32:52.026] [fatal][root] { Error: Request Timeout after 30000ms
at C:\Users\ramya.t\Downloads\Colt\ELK\kibana-7.4.0\node\_modules\elasticsearch\src\lib\transport.js:397:9
at Timeout. (C:\Users\ramya.t\Downloads\Colt\ELK\kibana-7.4.0\node\_modules\elasticsearch\src\lib\transport.js:429:7)
at ontimeout (timers.js:436:11)
at tryOnTimeout (timers.js:300:5)
at listOnTimeout (timers.js:263:5)
at Timer.processTimers (timers.js:223:10)
status: undefined,
displayName: 'RequestTimeout',
message: 'Request Timeout after 30000ms',
body: undefined,
isBoom: true,
isServer: true,
data: null,
output:
{ statusCode: 503,
payload:
{ statusCode: 503,
error: 'Service Unavailable',
message: 'Request Timeout after 30000ms' },
headers: {} },
reformat: [Function],
[Symbol(SavedObjectsClientErrorCode)]: 'SavedObjectsClient/esUnavailable' }
log [04:32:52.036] [info][plugins-system] Stopping all plugins.
log [04:32:52.041] [info][data][plugins] Stopping plugin
log [04:32:52.043] [info][plugins][translations] Stopping plugin
log [04:32:52.044] [info][plugins][security] Stopping plugin
FATAL Error: Request Timeout after 30000ms
Kindly help! Thank you!
---
### Author:  [@tylersmalley](https://discuss.elastic.co/u/tylersmalley)
#### Post date: [October 10, 2019, 8:43pm UTC](https://discuss.elastic.co/t/not-able-to-use-latest-version-of-kibana-7-4-0/202940/2 "2019-10-10T20:43:32Z")
It looks like there are issues with the response from Elasticsearch. Can you provide the `kibana.yml` file?
---
### Author:  [@Ramya\_Tanikanti](https://discuss.elastic.co/u/Ramya_Tanikanti)
#### Post date: [October 11, 2019, 5:16am UTC](https://discuss.elastic.co/t/not-able-to-use-latest-version-of-kibana-7-4-0/202940/3 "2019-10-11T05:16:35Z")
**Removed all the comments**
#server.port: 5601
#server.host: "localhost"
#server.basePath: ""
#server.rewriteBasePath: false
#server.maxPayloadBytes: 1048576
#server.name: "your-hostname"
#elasticsearch.hosts: ["[http://localhost:9200](http://localhost:9200)"]
#elasticsearch.preserveHost: true
#kibana.index: ".kibana"
#kibana.defaultAppId: "home"
#elasticsearch.username: "kibana"
#elasticsearch.password: "pass"
#server.ssl.enabled: false
#server.ssl.certificate: /path/to/your/server.crt
#server.ssl.key: /path/to/your/server.key
#elasticsearch.ssl.certificate: /path/to/your/client.crt
#elasticsearch.ssl.key: /path/to/your/client.key
#elasticsearch.ssl.certificateAuthorities: ["/path/to/your/CA.pem"]
#elasticsearch.ssl.verificationMode: full
#elasticsearch.pingTimeout: 1500
#elasticsearch.requestTimeout: 30000
#elasticsearch.requestHeadersWhitelist: [authorization]
#elasticsearch.customHeaders: {}
#elasticsearch.shardTimeout: 30000
#elasticsearch.startupTimeout: 5000
#elasticsearch.logQueries: false
#pid.file: /var/run/kibana.pid
#logging.dest: stdout
#logging.silent: false
#logging.quiet: false
#logging.verbose: false
#ops.interval: 5000
#i18n.locale: "en"
**Kindly help, thanks!**
---
### Author:  [@Ramya\_Tanikanti](https://discuss.elastic.co/u/Ramya_Tanikanti)
#### Post date: [October 14, 2019, 8:16am UTC](https://discuss.elastic.co/t/not-able-to-use-latest-version-of-kibana-7-4-0/202940/5 "2019-10-14T08:16:00Z")
I got it right. There was a problem with elasticsearch and downloaded the elasticsearch zip again.. and it ran well this time. Kibana also worked.
---
### Author:  [@system](https://discuss.elastic.co/u/system)
#### Post date: [November 11, 2019, 8:16am UTC](https://discuss.elastic.co/t/not-able-to-use-latest-version-of-kibana-7-4-0/202940/6 "2019-11-11T08:16:05Z")
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