# Nothing under Security will load all of a sudden

**URL:** <https://discuss.elastic.co/t/nothing-under-security-will-load-all-of-a-sudden/287948>\
**Category:** Elastic Security\
**Created:** [October 28, 2021, 5:30pm UTC](https://discuss.elastic.co/t/nothing-under-security-will-load-all-of-a-sudden/287948 "2021-10-28T17:30:33Z")\
**Posts on this page:** 12\
**Page:** 1

<div class="post-metadata">

**Author:** ![plaroche0](https://avatars.discourse-cdn.com/v4/letter/p/b9bd4f/32.png) [@plaroche0](https://discuss.elastic.co/u/plaroche0)\
**Post date:** [October 28, 2021, 5:30pm UTC](https://discuss.elastic.co/t/nothing-under-security-will-load-all-of-a-sudden/287948/1 "2021-10-28T17:30:33Z")

</div>

All of a sudden nothing will load under the Security section of our Elastic instance. Everything else works fine. If I try to use anything under Security I just get the elastic logo. I have no idea where to begin troubleshooting. Any suggestions?

---

<div class="post-metadata">

**Author:** ![christos.nasikas](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/christos.nasikas/32/45611_2.png) [@christos.nasikas](https://discuss.elastic.co/u/christos.nasikas)\
**Post date:** [November 1, 2021, 10:16am UTC](https://discuss.elastic.co/t/nothing-under-security-will-load-all-of-a-sudden/287948/2 "2021-11-01T10:16:03Z")

</div>

Hi @plaroche0,

Could you please share which Kibana version you run and some screenshots of the problem?

Thanks,  
Christos

---

<div class="post-metadata">

**Author:** ![plaroche0](https://avatars.discourse-cdn.com/v4/letter/p/b9bd4f/32.png) [@plaroche0](https://discuss.elastic.co/u/plaroche0)\
**Post date:** [November 1, 2021, 12:55pm UTC](https://discuss.elastic.co/t/nothing-under-security-will-load-all-of-a-sudden/287948/3 "2021-11-01T12:55:53Z")

</div>

Version is 7.13.2

When I try any of the options under Security. I get this screen with the elastic logo "pulsing" for a few minutes than just a black screen. All options under Analytics works fine though.

![chrome_9ia0cgdFAA](https://us1.discourse-cdn.com/elastic/original/3X/a/6/a6d4b788342f8ecc5816e98c4179cd51b08199b5.png)

 ![chrome_ROyZ5ZA46C](https://us1.discourse-cdn.com/elastic/original/3X/0/9/09cbc4e2ab93abdd972fdb8e5f28d5cbdf2cb629.png)

---

<div class="post-metadata">

**Author:** ![christos.nasikas](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/christos.nasikas/32/45611_2.png) [@christos.nasikas](https://discuss.elastic.co/u/christos.nasikas)\
**Post date:** [November 1, 2021, 1:56pm UTC](https://discuss.elastic.co/t/nothing-under-security-will-load-all-of-a-sudden/287948/4 "2021-11-01T13:56:39Z")

</div>

Thank you for the information. Could you verify that nothing has changed regarding user permission? Also, could you please open the developer tools, go to the Network tab and see if any of the requests fails?

Thanks,  
Christos

---

<div class="post-metadata">

**Author:** ![plaroche0](https://avatars.discourse-cdn.com/v4/letter/p/b9bd4f/32.png) [@plaroche0](https://discuss.elastic.co/u/plaroche0)\
**Post date:** [November 2, 2021, 12:33pm UTC](https://discuss.elastic.co/t/nothing-under-security-will-load-all-of-a-sudden/287948/5 "2021-11-02T12:33:29Z")

</div>

User permissions have not changed. The bsearch request is failing.

 ![chrome_0gbLasE0ap](https://us1.discourse-cdn.com/elastic/original/3X/7/e/7e18c9607be45043f2568132e75af388c4b12049.png)

---

<div class="post-metadata">

**Author:** ![plaroche0](https://avatars.discourse-cdn.com/v4/letter/p/b9bd4f/32.png) [@plaroche0](https://discuss.elastic.co/u/plaroche0)\
**Post date:** [November 5, 2021, 1:57pm UTC](https://discuss.elastic.co/t/nothing-under-security-will-load-all-of-a-sudden/287948/6 "2021-11-05T13:57:17Z")

</div>

I have tried searching for what bsearch does or how to troubleshoot it not loading but not having any luck. Any suggestions what to look at?

---

<div class="post-metadata">

**Author:** ![aditi\_salunke](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/aditi_salunke/32/85600_2.png) [@aditi\_salunke](https://discuss.elastic.co/u/aditi_salunke)\
**Post date:** [November 19, 2021, 2:47pm UTC](https://discuss.elastic.co/t/nothing-under-security-will-load-all-of-a-sudden/287948/7 "2021-11-19T14:47:33Z")

</div>

Hey i am also facing kind of same issue.

Though i have not checked bsearch error but iafter restarting kibana service it is working.

Here is the link for issue i am facing:

> [@Detection tab is not loading](https://discuss.elastic.co/t/detection-tab-is-not-loading/289440):
>
> Hello, I am utilizing detection feature on kibana 7.13.2 But many times detection tab is blank. After restarting kibana service , i am able to view detection tab. how should i solve this issue ? It is happening frequently. Please help me out

---

<div class="post-metadata">

**Author:** ![alaine](https://avatars.discourse-cdn.com/v4/letter/a/22d042/32.png) [@alaine](https://discuss.elastic.co/u/alaine)\
**Post date:** [November 29, 2021, 10:31am UTC](https://discuss.elastic.co/t/nothing-under-security-will-load-all-of-a-sudden/287948/8 "2021-11-29T10:31:45Z")

</div>

So I have seen the same issue. Long story short I just rebooted the kibana processes on each of the servers and everything came back up. If you care the following is what else I have done as we have been dealing with this for a little while now.

I think it is something to do with the task manager. When I look at the Kibana status page a ton of the plugins are listed as red. This is frustrating as there is nothing in the documentation that helps with troubleshooting these plug-in issues (I have looked pretty hard, but haven't found anything at the least). We have been told that we don't have enough resources dedicated to Kibana as well. This is because there is a lot more stuff is apparently happening on kibana then in the past.

If you want to see what is going on throw the following in your browser: [https://your](https://your) kibana address/api/task\_manager/\_health

Sorry I don't have anything more solid than that, but this has been a problem that we have been facing for a while. It sounds like your Kibana could be under too much stress depending on how many SIEM rules you have enabled and how many dashboards and visualizations your users have up at any one time.

So... good luck

---

<div class="post-metadata">

**Author:** ![plaroche0](https://avatars.discourse-cdn.com/v4/letter/p/b9bd4f/32.png) [@plaroche0](https://discuss.elastic.co/u/plaroche0)\
**Post date:** [December 3, 2021, 6:35pm UTC](https://discuss.elastic.co/t/nothing-under-security-will-load-all-of-a-sudden/287948/9 "2021-12-03T18:35:15Z")

</div>

Restarting the Kibana service worked. Thanks @aditi_salunke and @alaine .

---

<div class="post-metadata">

**Author:** ![alaine](https://avatars.discourse-cdn.com/v4/letter/a/22d042/32.png) [@alaine](https://discuss.elastic.co/u/alaine)\
**Post date:** [December 4, 2021, 8:56am UTC](https://discuss.elastic.co/t/nothing-under-security-will-load-all-of-a-sudden/287948/10 "2021-12-04T08:56:58Z")

</div>

Your welcome. It would be great if they could put out what is causing this as it seems to be affecting numerous customers.

---

<div class="post-metadata">

**Author:** ![aditi\_salunke](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/aditi_salunke/32/85600_2.png) [@aditi\_salunke](https://discuss.elastic.co/u/aditi_salunke)\
**Post date:** [December 10, 2021, 12:50am UTC](https://discuss.elastic.co/t/nothing-under-security-will-load-all-of-a-sudden/287948/11 "2021-12-10T00:50:02Z")

</div>

Welcome.

Make sure you have enough disk space on kibana instances. And only required detection rules are there.

---

<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\
**Post date:** [January 7, 2022, 12:50am UTC](https://discuss.elastic.co/t/nothing-under-security-will-load-all-of-a-sudden/287948/12 "2022-01-07T00:50:38Z")

</div>

This topic was automatically closed 28 days after the last reply. New replies are no longer allowed.
