# Observability Engineer Lab 6.1: No Influencers or data displayed **URL:** \ **Category:** Elastic Training\ **Created:** [July 24, 2021, 7:05pm UTC](https://discuss.elastic.co/t/observability-engineer-lab-6-1-no-influencers-or-data-displayed/279542 "2021-07-24T19:05:53Z")\ **Posts on this page:** 11\ **Page:** 1
**Author:** ![StashLogs](https://avatars.discourse-cdn.com/v4/letter/s/6bbea6/32.png) [@StashLogs](https://discuss.elastic.co/u/StashLogs)\ **Post date:** [July 24, 2021, 7:05pm UTC](https://discuss.elastic.co/t/observability-engineer-lab-6-1-no-influencers-or-data-displayed/279542/1 "2021-07-24T19:05:53Z")
Hello, I am having some trouble following lab 6.1 for Observability Engineer course. Creating the Uptime heartbeat job or the 3 jobs for the apm-\* index results in nothing but blank screens. Screenshots below. ![Lab6-1-nodata](https://us1.discourse-cdn.com/elastic/original/3X/9/8/9896b9cbda2cd24b376e965d7d9a7ba4f7c3c4f4.png) ![Lab6-1-no-geo-name](https://us1.discourse-cdn.com/elastic/original/3X/5/e/5ebdbe1f129a932d39601eab2a2b7bd9622b1f3e.png) Any thoughts? ---
**Author:** ![dinyes](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/dinyes/32/42906_2.png) [@dinyes](https://discuss.elastic.co/u/dinyes)\ **Post date:** [July 26, 2021, 2:00pm UTC](https://discuss.elastic.co/t/observability-engineer-lab-6-1-no-influencers-or-data-displayed/279542/2 "2021-07-26T14:00:06Z")
My first thought is that the date window for the job is off. Try expanding the time picker range? ---
**Author:** ![StashLogs](https://avatars.discourse-cdn.com/v4/letter/s/6bbea6/32.png) [@StashLogs](https://discuss.elastic.co/u/StashLogs)\ **Post date:** [July 26, 2021, 5:25pm UTC](https://discuss.elastic.co/t/observability-engineer-lab-6-1-no-influencers-or-data-displayed/279542/3 "2021-07-26T17:25:04Z")
I tried different date windows including today, this week, this year. It still does not show anything ---
**Author:** ![dinyes](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/dinyes/32/42906_2.png) [@dinyes](https://discuss.elastic.co/u/dinyes)\ **Post date:** [July 26, 2021, 7:58pm UTC](https://discuss.elastic.co/t/observability-engineer-lab-6-1-no-influencers-or-data-displayed/279542/4 "2021-07-26T19:58:25Z")
Make sure both the APM Server and Heartbeat are up and running? I'm not sure why the data would be completely blank otherwise. ---
**Author:** ![StashLogs](https://avatars.discourse-cdn.com/v4/letter/s/6bbea6/32.png) [@StashLogs](https://discuss.elastic.co/u/StashLogs)\ **Post date:** [July 26, 2021, 8:10pm UTC](https://discuss.elastic.co/t/observability-engineer-lab-6-1-no-influencers-or-data-displayed/279542/5 "2021-07-26T20:10:56Z")
ok, will try that out tonight. thanks ---
**Author:** ![TonyY](https://avatars.discourse-cdn.com/v4/letter/t/90db22/32.png) [@TonyY](https://discuss.elastic.co/u/TonyY)\ **Post date:** [July 28, 2021, 3:20pm UTC](https://discuss.elastic.co/t/observability-engineer-lab-6-1-no-influencers-or-data-displayed/279542/6 "2021-07-28T15:20:59Z")
I'm facing the same issue. Unfortunately I opened a new question for this 🙂 I recognized the following in the jobs overview: ![grafik](https://us1.discourse-cdn.com/elastic/original/3X/2/0/2068d2267716cdd9603e968af9b71773642df6e8.png) ---
**Author:** ![goredb](https://avatars.discourse-cdn.com/v4/letter/g/96bed5/32.png) [@goredb](https://discuss.elastic.co/u/goredb)\ **Post date:** [August 12, 2021, 7:43am UTC](https://discuss.elastic.co/t/observability-engineer-lab-6-1-no-influencers-or-data-displayed/279542/7 "2021-08-12T07:43:50Z")
I am facing the same issues. I have ensured that the Uptime data is generated as it should. (I do not see why the APM server should be involved for the uptime data) My understanding is that there no observer.geo.name data which should be the basis for the analysis. This is also evident from the Single Metric Viewer. Further one can also see from the statistics that missing\_field\_count equals total number of documents. The question is then how to populate the observer.geo.name? There is then no former lab part on how to enable pipeline/processors for uptime data. ---
**Author:** ![dinyes](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/dinyes/32/42906_2.png) [@dinyes](https://discuss.elastic.co/u/dinyes)\ **Post date:** [August 13, 2021, 2:58pm UTC](https://discuss.elastic.co/t/observability-engineer-lab-6-1-no-influencers-or-data-displayed/279542/8 "2021-08-13T14:58:09Z")
The APM server was in reference to the original poster not seeing any data in the apm-\* indices, and, indeed, has nothing to do with Uptime. While I'm not sure why the geo data is not being populated, in the Anomaly Explorer, there should be two other influencers created automatically: monitor.id and monitor.name. ![Screeny Shot Aug 13, 2021 at 7.55.27 AM](https://us1.discourse-cdn.com/elastic/original/3X/0/5/0555516dd244636398a12d4e5e48c5bac8f5313f.png) Those fields are populated. That said, in the environment I stood up to check this, the data is very sparse, which is causing ML to not identify any anomalies in the heartbeat data. ---
**Author:** ![goredb](https://avatars.discourse-cdn.com/v4/letter/g/96bed5/32.png) [@goredb](https://discuss.elastic.co/u/goredb)\ **Post date:** [August 13, 2021, 4:18pm UTC](https://discuss.elastic.co/t/observability-engineer-lab-6-1-no-influencers-or-data-displayed/279542/9 "2021-08-13T16:18:08Z")
Ok, so one could at one hand conclude that chapter 6 is not possible to exeute successfully. The basic issue is that ML needs a lot of data and that is not possible to accomplish as the data ingest is normally killed as Strigo processes are not maintained over days as conclued in another topic. The question is now if there is any way to see to that the remining ch 6 tasks can be excuted successfully. In terms of 6.1, will Elastic see to that observer.geo.name will be populated? I made a pipeline to set it to Chicago but Single Metric Viewer was still not able to present any options. ---
**Author:** ![dinyes](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/dinyes/32/42906_2.png) [@dinyes](https://discuss.elastic.co/u/dinyes)\ **Post date:** [August 13, 2021, 7:19pm UTC](https://discuss.elastic.co/t/observability-engineer-lab-6-1-no-influencers-or-data-displayed/279542/10 "2021-08-13T19:19:55Z")
The dashboards and visualizations labs should still be functional, if you've collected any data at all. You just need to expand the time picker back to when you first started the course. It's possible that the obs.geo.name isn't ever filled. If you look at the screenshots in the lab, the values there are actually more like monitor.id values. Since those will eventually produce results, Kibana shows those. But since there are no results on any influencers at all, Kibana shows nothing. ---
**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\ **Post date:** [September 12, 2021, 7:20pm UTC](https://discuss.elastic.co/t/observability-engineer-lab-6-1-no-influencers-or-data-displayed/279542/11 "2021-09-12T19:20:22Z")
This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.