# {"ok":false,"message":"Unknown deployment."}, domain linked to elastic cloud stopped working

**URL:** <https://discuss.elastic.co/t/ok-false-message-unknown-deployment-domain-linked-to-elastic-cloud-stopped-working/178360>\
**Category:** Kibana\
**Created:** [April 25, 2019, 4:46am UTC](https://discuss.elastic.co/t/ok-false-message-unknown-deployment-domain-linked-to-elastic-cloud-stopped-working/178360 "2019-04-25T04:46:23Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![C\_J](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/c_j/32/44969_2.png) [@C\_J](https://discuss.elastic.co/u/C_J)\
**Post date:** [April 25, 2019, 4:46am UTC](https://discuss.elastic.co/t/ok-false-message-unknown-deployment-domain-linked-to-elastic-cloud-stopped-working/178360/1 "2019-04-25T04:46:23Z")

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We had a domain configured for elastic cloud, we could connect with https until it suddenly stopped, all there is, is a message:

{"ok":false,"message":"Unknown deployment."}

Version 6.5.0. The direct endpoint from elastic cloud works.  
I've seen similar topic without any support given.

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**Author:** ![Larry\_Gregory](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/larry_gregory/32/34969_2.png) [@Larry\_Gregory](https://discuss.elastic.co/u/Larry_Gregory)\
**Post date:** [April 25, 2019, 11:51am UTC](https://discuss.elastic.co/t/ok-false-message-unknown-deployment-domain-linked-to-elastic-cloud-stopped-working/178360/2 "2019-04-25T11:51:27Z")

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Hi @C_J,

Please open a support ticket for this inquiry, so that the appropriate folks can take a look at this issue, and get more specific information from you.

Thanks!

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**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\
**Post date:** [May 23, 2019, 11:51am UTC](https://discuss.elastic.co/t/ok-false-message-unknown-deployment-domain-linked-to-elastic-cloud-stopped-working/178360/3 "2019-05-23T11:51:33Z")

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