# Our cluster seems to be down!. Please help

**URL:** <https://discuss.elastic.co/t/our-cluster-seems-to-be-down-please-help/46919>\
**Category:** Elasticsearch\
**Created:** [April 10, 2016, 8:35pm UTC](https://discuss.elastic.co/t/our-cluster-seems-to-be-down-please-help/46919 "2016-04-10T20:35:28Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![david1](https://avatars.discourse-cdn.com/v4/letter/d/73ab20/32.png) [@david1](https://discuss.elastic.co/u/david1)\
**Post date:** [April 10, 2016, 8:35pm UTC](https://discuss.elastic.co/t/our-cluster-seems-to-be-down-please-help/46919/1 "2016-04-10T20:35:28Z")

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Hi,

Our cluster 0f8bfb seems to be down  
{"ok":false,"message":"The requested cluster is currently unavailable"}

What are the required steps to bring it back online?

Currently, the Snapshot shows unavailable too.

Can you please help us on this issue?

Thank you,

David Rodas  
Vestorly

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**Author:** ![magnusbaeck](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/magnusbaeck/32/44943_2.png) [@magnusbaeck](https://discuss.elastic.co/u/magnusbaeck)\
**Post date:** [April 11, 2016, 5:48am UTC](https://discuss.elastic.co/t/our-cluster-seems-to-be-down-please-help/46919/2 "2016-04-11T05:48:12Z")

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Have you looked in the ES logs to see if there are clues that indicate why ES is in a bad state?

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**Author:** ![david1](https://avatars.discourse-cdn.com/v4/letter/d/73ab20/32.png) [@david1](https://discuss.elastic.co/u/david1)\
**Post date:** [April 11, 2016, 2:54pm UTC](https://discuss.elastic.co/t/our-cluster-seems-to-be-down-please-help/46919/3 "2016-04-11T14:54:08Z")

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Thanks for your reply, at the moment it was telling just `received`. But I was unable to look at them. Let me check the logs again. (even though the issue was already solved on Elastic Cloud - It was the version 1.7.1, it was solved when upgraded to 1.7.5).

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**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\
**Post date:** [July 5, 2017, 11:00pm UTC](https://discuss.elastic.co/t/our-cluster-seems-to-be-down-please-help/46919/4 "2017-07-05T23:00:42Z")

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