# Packetbeat Dashboard not displaying Client locations **URL:** \ **Category:** Beats\ **Tags:** packetbeat\ **Created:** [October 21, 2016, 11:25am UTC](https://discuss.elastic.co/t/packetbeat-dashboard-not-displaying-client-locations/63608 "2016-10-21T11:25:53Z")\ **Posts on this page:** 10\ **Page:** 1
**Author:** ![napoleon182](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/napoleon182/32/11725_2.png) [@napoleon182](https://discuss.elastic.co/u/napoleon182)\ **Post date:** [October 21, 2016, 11:25am UTC](https://discuss.elastic.co/t/packetbeat-dashboard-not-displaying-client-locations/63608/1 "2016-10-21T11:25:53Z")
Hi All, I'm having problems with PacketBeat dashboard not displaying Client Locations correctly, (see screenshot attached)- although saved search is returning results from query correctly. ![](https://us1.discourse-cdn.com/elastic/original/2X/a/acf28dbfd113bad34de9a5ab21159511a79a03b9.png) ---
**Author:** ![monica](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/monica/32/3696_2.png) [@monica](https://discuss.elastic.co/u/monica)\ **Post date:** [October 21, 2016, 12:23pm UTC](https://discuss.elastic.co/t/packetbeat-dashboard-not-displaying-client-locations/63608/2 "2016-10-21T12:23:58Z")
Are you using Packetbeat and dashboards 1.x version? If yes, then in order to have GeoIP information, you need to load the GeoLite city database. For more information please check the [documentation](https://www.elastic.co/guide/en/beats/packetbeat/1.3/configuration-shipper.html#_geoip_paths). ---
**Author:** ![napoleon182](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/napoleon182/32/11725_2.png) [@napoleon182](https://discuss.elastic.co/u/napoleon182)\ **Post date:** [October 24, 2016, 2:27pm UTC](https://discuss.elastic.co/t/packetbeat-dashboard-not-displaying-client-locations/63608/3 "2016-10-24T14:27:15Z")
Thanks Monica, I've installed the GeoLity City database and enabled it in the configuration file /etc/packetbeat/packetbeat.yml but still got the same error 😕 How can i check the version of Dashboards? ---
**Author:** ![monica](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/monica/32/3696_2.png) [@monica](https://discuss.elastic.co/u/monica)\ **Post date:** [October 24, 2016, 3:26pm UTC](https://discuss.elastic.co/t/packetbeat-dashboard-not-displaying-client-locations/63608/4 "2016-10-24T15:26:53Z")
Is Packetbeat printing any error/warning on the screen/logs? You can easier check for errors when starting Packetbeat in foreground: ```auto ./packetbeat -c packetbeat.yml -e ``` ---
**Author:** ![napoleon182](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/napoleon182/32/11725_2.png) [@napoleon182](https://discuss.elastic.co/u/napoleon182)\ **Post date:** [October 24, 2016, 4:44pm UTC](https://discuss.elastic.co/t/packetbeat-dashboard-not-displaying-client-locations/63608/5 "2016-10-24T16:44:47Z")
There is no error being printed when i start packetbeat using command prompt ---
**Author:** ![napoleon182](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/napoleon182/32/11725_2.png) [@napoleon182](https://discuss.elastic.co/u/napoleon182)\ **Post date:** [October 25, 2016, 8:33am UTC](https://discuss.elastic.co/t/packetbeat-dashboard-not-displaying-client-locations/63608/6 "2016-10-25T08:33:59Z")
Monica: as i have got the packetbeat installed on remote server pushing logs into kibana server- do i need to install GeoIP locally as well? (locally to the packetbeat) ---
**Author:** ![monica](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/monica/32/3696_2.png) [@monica](https://discuss.elastic.co/u/monica)\ **Post date:** [October 25, 2016, 10:24am UTC](https://discuss.elastic.co/t/packetbeat-dashboard-not-displaying-client-locations/63608/7 "2016-10-25T10:24:55Z")
Yes, if you are using Packetbeat 1.x versions, then you need to install GeoLite city database on the same server where Packetbeat is installed, as Packetbeat is adding the GeoIP information to the event. Also, please make sure you configure `geoip.paths` with the path to the GeoLite database. ---
**Author:** ![napoleon182](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/napoleon182/32/11725_2.png) [@napoleon182](https://discuss.elastic.co/u/napoleon182)\ **Post date:** [October 25, 2016, 1:04pm UTC](https://discuss.elastic.co/t/packetbeat-dashboard-not-displaying-client-locations/63608/8 "2016-10-25T13:04:44Z")
thank you Monica, thats done now- I've installed GeoLiteCity.dat, will give it a minute to collect the data and see if can see the results in dashboard. Cheers, Tomek ---
**Author:** ![napoleon182](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/napoleon182/32/11725_2.png) [@napoleon182](https://discuss.elastic.co/u/napoleon182)\ **Post date:** [October 25, 2016, 2:08pm UTC](https://discuss.elastic.co/t/packetbeat-dashboard-not-displaying-client-locations/63608/9 "2016-10-25T14:08:03Z")
Monica, this is working perfectly now, please note that also maps in the kibana4 index.js needs to be updated with free maps from [https://leaflet-extras.github.io/leaflet-providers/preview/index.html](https://leaflet-extras.github.io/leaflet-providers/preview/index.html) otherwise below will be load in the details: ![](https://us1.discourse-cdn.com/elastic/original/2X/7/756ec5e46d9f4c2d2483179560aea33b930097a9.png) ---
**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\ **Post date:** [November 11, 2016, 11:25am UTC](https://discuss.elastic.co/t/packetbeat-dashboard-not-displaying-client-locations/63608/10 "2016-11-11T11:25:53Z")
This topic was automatically closed after 21 days. New replies are no longer allowed.