# Persistent Kibana shard failure error for oldest shown data

**URL:** <https://discuss.elastic.co/t/persistent-kibana-shard-failure-error-for-oldest-shown-data/262910>\
**Category:** Kibana\
**Created:** [February 1, 2021, 9:35pm UTC](https://discuss.elastic.co/t/persistent-kibana-shard-failure-error-for-oldest-shown-data/262910 "2021-02-01T21:35:57Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![cealliance](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/cealliance/32/84503_2.png) [@cealliance](https://discuss.elastic.co/u/cealliance)\
**Post date:** [February 1, 2021, 9:35pm UTC](https://discuss.elastic.co/t/persistent-kibana-shard-failure-error-for-oldest-shown-data/262910/1 "2021-02-01T21:35:57Z")

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When opening any visualization, dashboard, or the discover tab, an error appears explaining that ~%80 of shards failed. Unless the time span is set to very small increments, e.g. 15 minutes, the oldest %80 of data never appears in the search regardless of filters.

The kibana log output shows nothing, but the UI error reports the following:

> illegal\_argument\_exception
> 
> date[+51090849-12-08T18:11:39.201Z] is after 2262-04-11T23:47:16.854775807 and cannot be stored in nanosecond resolution

All dates have been verified to be normal dates around 2020-2021. Plus, all data can be successfully shown without errors, but only when requested in 4 hour segments max.

I am at a bit of a loss here. What are the next steps I should take to diagnose this issue?

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<div class="post-metadata">

**Author:** ![warkolm](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/warkolm/32/39224_2.png) [@warkolm](https://discuss.elastic.co/u/warkolm)\
**Post date:** [February 1, 2021, 11:00pm UTC](https://discuss.elastic.co/t/persistent-kibana-shard-failure-error-for-oldest-shown-data/262910/2 "2021-02-01T23:00:35Z")

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Welcome to our community! 😃

What is the health of your Elasticsearch cluster?

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<div class="post-metadata">

**Author:** ![cealliance](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/cealliance/32/84503_2.png) [@cealliance](https://discuss.elastic.co/u/cealliance)\
**Post date:** [February 2, 2021, 4:22pm UTC](https://discuss.elastic.co/t/persistent-kibana-shard-failure-error-for-oldest-shown-data/262910/3 "2021-02-02T16:22:24Z")

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Thank you for the warm welcome and the fast reply!

Unfortunately the cluster health is green.

```auto
{
  "cluster_name" : "nc-cluster",
  "status" : "green",
  "timed_out" : false,
  "number_of_nodes" : 1,
  "number_of_data_nodes" : 1,
  "active_primary_shards" : 279,
  "active_shards" : 279,
  "relocating_shards" : 0,
  "initializing_shards" : 0,
  "unassigned_shards" : 0,
  "delayed_unassigned_shards" : 0,
  "number_of_pending_tasks" : 0,
  "number_of_in_flight_fetch" : 0,
  "task_max_waiting_in_queue_millis" : 0,
  "active_shards_percent_as_number" : 100.0
}

```

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<div class="post-metadata">

**Author:** ![cealliance](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/cealliance/32/84503_2.png) [@cealliance](https://discuss.elastic.co/u/cealliance)\
**Post date:** [February 8, 2021, 8:41pm UTC](https://discuss.elastic.co/t/persistent-kibana-shard-failure-error-for-oldest-shown-data/262910/4 "2021-02-08T20:41:32Z")

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After this step, what should I do to troubleshoot next?

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<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\
**Post date:** [March 8, 2021, 8:41pm UTC](https://discuss.elastic.co/t/persistent-kibana-shard-failure-error-for-oldest-shown-data/262910/5 "2021-03-08T20:41:38Z")

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