# PHP APM agent cannot connect **URL:** \ **Category:** APM\ **Tags:** php\ **Created:** [July 9, 2021, 4:44am UTC](https://discuss.elastic.co/t/php-apm-agent-cannot-connect/278235 "2021-07-09T04:44:14Z")\ **Posts on this page:** 2\ **Page:** 1
**Author:** ![michaelv](https://avatars.discourse-cdn.com/v4/letter/m/90db22/32.png) [@michaelv](https://discuss.elastic.co/u/michaelv)\ **Post date:** [July 9, 2021, 4:44am UTC](https://discuss.elastic.co/t/php-apm-agent-cannot-connect/278235/1 "2021-07-09T04:44:15Z")
Hi All, I'm getting an error message in /var/log/messages after In installed the php apm-agent ```auto Jul 9 12:39:11 localhost journal: ool www: Elastic APM PHP Tracer [PID: 7439] 2021-07-09 12:39:11.677510+08:00 [ERROR] [Backend-Comm] [backend_comm.c:169] [sendEventsToApmServer] Sending events to APM Server failed. URL: `http://10.40.3.10:8200/intake/v2/events'. Error message: `Couldn't connect to server'. Jul 9 12:39:11 localhost journal: ool www: Elastic APM PHP Tracer [PID: 7440] 2021-07-09 12:39:11.817433+08:00 [ERROR] [Backend-Comm] [backend_comm.c:169] [sendEventsToApmServer] Sending events to APM Server failed. URL: `http://10.40.3.10:8200/intake/v2/events'. Error message: `Couldn't connect to server'. Jul 9 12:39:11 localhost journal: ool www: Elastic APM PHP Tracer [PID: 7442] 2021-07-09 12:39:11.840635+08:00 [ERROR] [Backend-Comm] [backend_comm.c:169] [sendEventsToApmServer] Sending events to APM Server failed. URL: `http://10.40.3.10:8200/intake/v2/events'. Error message: `Couldn't connect to server'. Jul 9 12:39:11 localhost journal: ool www: Elastic APM PHP Tracer [PID: 7441] 2021-07-09 12:39:11.862374+08:00 [ERROR] [Backend-Comm] [backend_comm.c:169] [sendEventsToApmServer] Sending events to APM Server failed. URL: `http://10.40.3.10:8200/intake/v2/events'. Error message: `Couldn't connect to server'. Jul 9 12:39:11 localhost journal: ool www: Elastic APM PHP Tracer [PID: 7438] 2021-07-09 12:39:11.867380+08:00 [ERROR] [Backend-Comm] [backend_comm.c:169] [sendEventsToApmServer] Sending events to APM Server failed. URL: `http://10.40.3.10:8200/intake/v2/events'. Error message: `Couldn't connect to server'. ``` The configs in the following files: lrwxrwxrwx. 1 root root 46 Jul 9 12:36 98-elastic-apm.ini -\> /opt/elastic/apm-agent-php/etc/elastic-apm.ini lrwxrwxrwx. 1 root root 53 Jul 9 12:36 99-elastic-apm-custom.ini -\> /opt/elastic/apm-agent-php/etc/elastic-apm-custom.ini ```auto [root@localhost php.d]# cat 98-elastic-apm.ini ; *****DO NOT EDIT THIS FILE***** ; THIS IS AN AUTO-GENERATED FILE by the Elastic PHP agent post-install.sh script ; To overwrite the INI settings for this extension, edit ; the INI file in this directory "/opt/elastic/apm-agent-php/etc/elastic-apm-custom.ini" [elastic] extension=/opt/elastic/apm-agent-php/extensions/elastic_apm-20190902.so elastic_apm.bootstrap_php_part_file=/opt/elastic/apm-agent-php/src/bootstrap_php_part.php ; END OF AUTO-GENERATED by the Elastic PHP agent post-install.sh script ``` 99-elastic-apm-custom.ini ```auto ; This file contains the various settings for the Elastic APM PHP agent. For ; further details refers to the following URL: ; https://www.elastic.co/guide/en/apm/agent/php/current/configuration-reference.html ; [elastic] elastic_apm.enabled = true ;elastic_apm.api_key = "REPLACE_WITH_API_KEY" ;elastic_apm.environment = "wordpress_test" elastic_apm.log_level = "INFO" elastic_apm.log_level_stderr = "INFO" ;elastic_apm.secret_token = "REPLACE_WITH_SECRET_TOKEN" ;elastic_apm.server_timeout = "30s" elastic_apm.server_url = "http://10.40.3.10:8200" elastic_apm.service_name = "wordpress_test" elastic_apm.log_level_syslog=TRACE ;elastic_apm.service_version = "REPLACE_WITH_OUTPUT_FROM_git rev-parse HEAD" ;elastic_apm.transaction_max_spans = 500 ;elastic_apm.transaction_sample_rate = 1.0 ;elastic_apm.verify_server_cert = true ``` However curl seems to work from the same server. ```auto curl http://10.40.3.10:8200/intake/v2/events { "accepted": 0, "errors": [ { "message": "only POST requests are supported" } ] } ``` Any hints on what I need to check? My php -i for elastic is as follows: ```auto /etc/php.d/98-elastic-apm.ini, /etc/php.d/99-elastic-apm-custom.ini elastic_apm bootstrap_php_part_file => `/opt/elastic/apm-agent-php/src/bootstrap_php_part.php' => /opt/elastic/apm-agent-php/src/bootstrap_php_part.php => INI file elastic_apm.abort_on_memory_leak => elastic_apm.api_key => elastic_apm.assert_level => elastic_apm.bootstrap_php_part_file => /opt/elastic/apm-agent-php/src/bootstrap_php_part.php => /opt/elastic/apm-agent-php/src/bootstrap_php_part.php => /opt/elastic/apm-agent-php/src/bootstrap_php_part.php elastic_apm.breakdown_metrics => elastic_apm.enabled => 1 => 1 => 1 elastic_apm.environment => elastic_apm.hostname => elastic_apm.internal_checks_level => elastic_apm.log_file => elastic_apm.log_level => INFO => INFO => INFO elastic_apm.log_level_file => elastic_apm.log_level_stderr => INFO => INFO => INFO elastic_apm.log_level_syslog => TRACE => TRACE => TRACE elastic_apm.memory_tracking_level => elastic_apm.secret_token => elastic_apm.server_timeout => elastic_apm.server_url => http://10.40.3.10:8200 => http://10.40.3.10:8200 => http://10.40.3.10:8200 elastic_apm.service_name => wordpress_test => wordpress_test => wordpress_test elastic_apm.service_version => elastic_apm.transaction_max_spans => elastic_apm.transaction_sample_rate => elastic_apm.verify_server_cert => elastic_apm.abort_on_memory_leak => no value => no value elastic_apm.api_key => no value => no value elastic_apm.assert_level => no value => no value elastic_apm.bootstrap_php_part_file => /opt/elastic/apm-agent-php/src/bootstrap_php_part.php => /opt/elastic/apm-agent-php/src/bootstrap_php_part.php elastic_apm.breakdown_metrics => no value => no value elastic_apm.enabled => 1 => 1 elastic_apm.environment => no value => no value elastic_apm.hostname => no value => no value elastic_apm.internal_checks_level => no value => no value elastic_apm.log_file => no value => no value elastic_apm.log_level => INFO => INFO elastic_apm.log_level_file => no value => no value elastic_apm.log_level_stderr => INFO => INFO elastic_apm.log_level_syslog => TRACE => TRACE elastic_apm.memory_tracking_level => no value => no value elastic_apm.secret_token => no value => no value elastic_apm.server_timeout => no value => no value elastic_apm.server_url => http://10.40.3.10:8200 => http://10.40.3.10:8200 elastic_apm.service_name => wordpress_test => wordpress_test elastic_apm.service_version => no value => no value elastic_apm.transaction_max_spans => no value => no value elastic_apm.transaction_sample_rate => no value => no value elastic_apm.verify_server_cert => no value => no value ``` ---
**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\ **Post date:** [July 30, 2021, 12:44am UTC](https://discuss.elastic.co/t/php-apm-agent-cannot-connect/278235/2 "2021-07-30T00:44:27Z")
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