# Please help me with this error

**URL:** <https://discuss.elastic.co/t/please-help-me-with-this-error/345074>\
**Category:** Kibana\
**Tags:** elastic-stack-monitoring\
**Created:** [October 16, 2023, 7:59am UTC](https://discuss.elastic.co/t/please-help-me-with-this-error/345074 "2023-10-16T07:59:06Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Ankit\_kumar\_Srivasta](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/ankit_kumar_srivasta/32/125965_2.png) [@Ankit\_kumar\_Srivasta](https://discuss.elastic.co/u/Ankit_kumar_Srivasta)\
**Post date:** [October 16, 2023, 7:59am UTC](https://discuss.elastic.co/t/please-help-me-with-this-error/345074/1 "2023-10-16T07:59:06Z")

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I am getting this error log in aws lambda when i am trying to capture transaction labels.

2023-10-16 07:50:32,698 [elastic-apm-server-reporter] ERROR co.elastic.apm.agent.report.IntakeV2ReportingEventHandler - Failed to handle event of type TRANSACTION with this error: null

2023-10-16 07:50:32,699 [elastic-apm-server-reporter] DEBUG co.elastic.apm.agent.report.IntakeV2ReportingEventHandler - Event handling failure

java.util.concurrent.TimeoutException: null

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**Author:** ![carly.richmond](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/carly.richmond/32/104935_2.png) [@carly.richmond](https://discuss.elastic.co/u/carly.richmond)\
**Post date:** [October 17, 2023, 9:54am UTC](https://discuss.elastic.co/t/please-help-me-with-this-error/345074/2 "2023-10-17T09:54:55Z")

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Hi @Ankit_kumar_Srivasta,

> [@Ankit\_kumar\_Srivasta](#):
>
> java.util.concurrent.TimeoutException: null

This looks to be a timeout, possibly due to connectivity issues. Can you check your settings, and confirm the APM server is accessible?

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**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\
**Post date:** [November 14, 2023, 9:55am UTC](https://discuss.elastic.co/t/please-help-me-with-this-error/345074/3 "2023-11-14T09:55:30Z")

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