# Problem accessing Kibana through the browser

**URL:** <https://discuss.elastic.co/t/problem-accessing-kibana-through-the-browser/202201>\
**Category:** Kibana\
**Created:** [October 3, 2019, 3:10pm UTC](https://discuss.elastic.co/t/problem-accessing-kibana-through-the-browser/202201 "2019-10-03T15:10:44Z")\
**Posts on this page:** 20\
**Page:** 2

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**Author:** ![mattkime](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/mattkime/32/43522_2.png) [@mattkime](https://discuss.elastic.co/u/mattkime)\
**Post date:** [October 4, 2019, 9:38pm UTC](https://discuss.elastic.co/t/problem-accessing-kibana-through-the-browser/202201/21 "2019-10-04T21:38:25Z")

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I was attempting to see whether kibana.service was listed twice but I don't see it at all. Perhaps something is happening with the kibana.service script that is starting it twice.

You could try starting kibana without systemctl

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**Author:** ![abuit01](https://avatars.discourse-cdn.com/v4/letter/a/9fc29f/32.png) [@abuit01](https://discuss.elastic.co/u/abuit01)\
**Post date:** [October 4, 2019, 9:45pm UTC](https://discuss.elastic.co/t/problem-accessing-kibana-through-the-browser/202201/22 "2019-10-04T21:45:13Z")

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In the previous images Kibana was stopped. When I start and review it, there are no two instances of kibana, only one.  
I started kibana with: sudo -i service kibana start but I get the same answer in the browser

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<div class="post-metadata">

**Author:** ![mattkime](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/mattkime/32/43522_2.png) [@mattkime](https://discuss.elastic.co/u/mattkime)\
**Post date:** [October 4, 2019, 9:51pm UTC](https://discuss.elastic.co/t/problem-accessing-kibana-through-the-browser/202201/23 "2019-10-04T21:51:33Z")

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I wonder if we're looking at the wrong logs or if I'm not seeing enough of the logs. Could you post more log data to a gist - [https://gist.github.com/](https://gist.github.com/) ?

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<div class="post-metadata">

**Author:** ![abuit01](https://avatars.discourse-cdn.com/v4/letter/a/9fc29f/32.png) [@abuit01](https://discuss.elastic.co/u/abuit01)\
**Post date:** [October 4, 2019, 10:02pm UTC](https://discuss.elastic.co/t/problem-accessing-kibana-through-the-browser/202201/24 "2019-10-04T22:02:08Z")

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I have sent all the information that the system shows and I don't have access to github for security reasons. ☹  
What kind of information do you need?

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<div class="post-metadata">

**Author:** ![mattkime](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/mattkime/32/43522_2.png) [@mattkime](https://discuss.elastic.co/u/mattkime)\
**Post date:** [October 4, 2019, 10:04pm UTC](https://discuss.elastic.co/t/problem-accessing-kibana-through-the-browser/202201/25 "2019-10-04T22:04:01Z")

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Your screenshot of the error only shows one or two lines of the log. It may be helpful to have the lines that proceed that error.

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<div class="post-metadata">

**Author:** ![abuit01](https://avatars.discourse-cdn.com/v4/letter/a/9fc29f/32.png) [@abuit01](https://discuss.elastic.co/u/abuit01)\
**Post date:** [October 4, 2019, 10:07pm UTC](https://discuss.elastic.co/t/problem-accessing-kibana-through-the-browser/202201/26 "2019-10-04T22:07:48Z")

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![image](https://us1.discourse-cdn.com/elastic/original/3X/a/7/a736933ff15935aa89617d46fa01a2b9bd78754b.png)

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<div class="post-metadata">

**Author:** ![mattkime](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/mattkime/32/43522_2.png) [@mattkime](https://discuss.elastic.co/u/mattkime)\
**Post date:** [October 5, 2019, 12:54am UTC](https://discuss.elastic.co/t/problem-accessing-kibana-through-the-browser/202201/27 "2019-10-05T00:54:52Z")

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That seems to show Kinabalu up and running. Can you connect to it?

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<div class="post-metadata">

**Author:** ![abuit01](https://avatars.discourse-cdn.com/v4/letter/a/9fc29f/32.png) [@abuit01](https://discuss.elastic.co/u/abuit01)\
**Post date:** [October 5, 2019, 1:34am UTC](https://discuss.elastic.co/t/problem-accessing-kibana-through-the-browser/202201/28 "2019-10-05T01:34:08Z")

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Sorry but I don't recognize kinabalu.  
Could you tell me what it is and how to get in? The one that registers in port 5601 is that of active kibana, but I don't know which one is kinabalu

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<div class="post-metadata">

**Author:** ![mattkime](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/mattkime/32/43522_2.png) [@mattkime](https://discuss.elastic.co/u/mattkime)\
**Post date:** [October 5, 2019, 3:59am UTC](https://discuss.elastic.co/t/problem-accessing-kibana-through-the-browser/202201/29 "2019-10-05T03:59:39Z")

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Sorry, that was an autocorrect error. Can you connect to kibana?

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<div class="post-metadata">

**Author:** ![abuit01](https://avatars.discourse-cdn.com/v4/letter/a/9fc29f/32.png) [@abuit01](https://discuss.elastic.co/u/abuit01)\
**Post date:** [October 5, 2019, 4:22am UTC](https://discuss.elastic.co/t/problem-accessing-kibana-through-the-browser/202201/30 "2019-10-05T04:22:24Z")

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When I start the service, the status is active, but I cannot access it from another host since the error comes up: the kibana server is not ready yet

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<div class="post-metadata">

**Author:** ![mattkime](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/mattkime/32/43522_2.png) [@mattkime](https://discuss.elastic.co/u/mattkime)\
**Post date:** [October 5, 2019, 4:47am UTC](https://discuss.elastic.co/t/problem-accessing-kibana-through-the-browser/202201/31 "2019-10-05T04:47:37Z")

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Can you show me the last 50 lines from the kibana logs?

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<div class="post-metadata">

**Author:** ![abuit01](https://avatars.discourse-cdn.com/v4/letter/a/9fc29f/32.png) [@abuit01](https://discuss.elastic.co/u/abuit01)\
**Post date:** [October 5, 2019, 5:25am UTC](https://discuss.elastic.co/t/problem-accessing-kibana-through-the-browser/202201/32 "2019-10-05T05:25:09Z")

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when I have access to the server again I will, thank you very much for your help

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<div class="post-metadata">

**Author:** ![Carrie951](https://avatars.discourse-cdn.com/v4/letter/c/f08c70/32.png) [@Carrie951](https://discuss.elastic.co/u/Carrie951)\
**Post date:** [October 5, 2019, 7:47am UTC](https://discuss.elastic.co/t/problem-accessing-kibana-through-the-browser/202201/33 "2019-10-05T07:47:54Z")

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thanks for solving the issue.

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<div class="post-metadata">

**Author:** ![Carrie951](https://avatars.discourse-cdn.com/v4/letter/c/f08c70/32.png) [@Carrie951](https://discuss.elastic.co/u/Carrie951)\
**Post date:** [October 7, 2019, 8:57am UTC](https://discuss.elastic.co/t/problem-accessing-kibana-through-the-browser/202201/34 "2019-10-07T08:57:53Z")

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thanks for solving the issue[!](https://mybkexperience.us/)

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<div class="post-metadata">

**Author:** ![abuit01](https://avatars.discourse-cdn.com/v4/letter/a/9fc29f/32.png) [@abuit01](https://discuss.elastic.co/u/abuit01)\
**Post date:** [October 7, 2019, 1:52pm UTC](https://discuss.elastic.co/t/problem-accessing-kibana-through-the-browser/202201/35 "2019-10-07T13:52:26Z")

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This is logs from systemctl -l status kibana

```
 â kibana.service - Kibana
       Loaded: loaded (/etc/systemd/system/kibana.service; enabled; vendor preset: disabled)
       Active: active (running) since Fri 2019-10-04 17:40:09 EDT; 2 days ago
     Main PID: 30331 (node)
       CGroup: /system.slice/kibana.service
               ââ30331 /usr/share/kibana/bin/../node/bin/node --no-warnings --max-http-header-size=65536 /usr/share/kibana/bin/../src/cli -c /etc/kibana/kibana.yml

Oct 07 09:13:52 COSVRWAZUH kibana[30331]: {"type":"log","@timestamp":"2019-10-07T13:13:52Z","tags":["warning","elasticsearch","admin"],"pid":30331,"message":"Unable to revive connection: http://10.164.62.18:9200/"}
Oct 07 09:13:52 COSVRWAZUH kibana[30331]: {"type":"log","@timestamp":"2019-10-07T13:13:52Z","tags":["warning","elasticsearch","admin"],"pid":30331,"message":"No living connections"}
Oct 07 09:13:52 COSVRWAZUH kibana[30331]: {"type":"log","@timestamp":"2019-10-07T13:13:52Z","tags":["warning","task_manager"],"pid":30331,"message":"PollError No Living connections"}
Oct 07 09:13:52 COSVRWAZUH kibana[30331]: {"type":"log","@timestamp":"2019-10-07T13:13:52Z","tags":["warning","elasticsearch","admin"],"pid":30331,"message":"Unable to revive connection: http://10.164.62.18:9200/"}
Oct 07 09:13:52 COSVRWAZUH kibana[30331]: {"type":"log","@timestamp":"2019-10-07T13:13:52Z","tags":["warning","elasticsearch","admin"],"pid":30331,"message":"No living connections"}
Oct 07 09:13:53 COSVRWAZUH kibana[30331]: {"type":"log","@timestamp":"2019-10-07T13:13:53Z","tags":["warning","elasticsearch","admin"],"pid":30331,"message":"Unable to revive connection: http://10.164.62.18:9200/"}
Oct 07 09:13:53 COSVRWAZUH kibana[30331]: {"type":"log","@timestamp":"2019-10-07T13:13:53Z","tags":["warning","elasticsearch","admin"],"pid":30331,"message":"No living connections"}
Oct 07 09:13:54 COSVRWAZUH kibana[30331]: {"type":"log","@timestamp":"2019-10-07T13:13:54Z","tags":["warning","elasticsearch","data"],"pid":30331,"message":"Unable to revive connection: http://10.164.62.18:9200/"}
Oct 07 09:13:54 COSVRWAZUH kibana[30331]: {"type":"log","@timestamp":"2019-10-07T13:13:54Z","tags":["warning","elasticsearch","data"],"pid":30331,"message":"No living connections"}
Oct 07 09:13:54 COSVRWAZUH kibana[30331]: {"type":"log","@timestamp":"2019-10-07T13:13:54Z","tags":["license","warning","xpack"],"pid":30331,"message":"License information from the X-Pack plugin could not be obtained from Elasticsearch for the [data] cluster. Error: No Living connections"}
```

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<div class="post-metadata">

**Author:** ![mattkime](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/mattkime/32/43522_2.png) [@mattkime](https://discuss.elastic.co/u/mattkime)\
**Post date:** [October 7, 2019, 2:27pm UTC](https://discuss.elastic.co/t/problem-accessing-kibana-through-the-browser/202201/36 "2019-10-07T14:27:57Z")

</div>

It looks like kibana is unable to connect to elasticsearch. Is elasticsearch running and available at that IP address and port number?

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<div class="post-metadata">

**Author:** ![abuit01](https://avatars.discourse-cdn.com/v4/letter/a/9fc29f/32.png) [@abuit01](https://discuss.elastic.co/u/abuit01)\
**Post date:** [October 7, 2019, 3:11pm UTC](https://discuss.elastic.co/t/problem-accessing-kibana-through-the-browser/202201/37 "2019-10-07T15:11:30Z")

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I could already enter, the error is in elasticsearch.yml since network.host was in localhost.  
I modified this field with the server address, restarted the services and the interface of kibana start on the windows machine.  
Thank you very much for your help

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<div class="post-metadata">

**Author:** ![abuit01](https://avatars.discourse-cdn.com/v4/letter/a/9fc29f/32.png) [@abuit01](https://discuss.elastic.co/u/abuit01)\
**Post date:** [October 7, 2019, 9:30pm UTC](https://discuss.elastic.co/t/problem-accessing-kibana-through-the-browser/202201/38 "2019-10-07T21:30:26Z")

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Hi @mattkime, now that I was able to access the Kibana GUI, I need credentials to enter it. I already installed nginx based on this link **[https://documentation.wazuh.com/3.10/learning-wazuh/build-lab/kibana-setup.html?](https://documentation.wazuh.com/3.10/learning-wazuh/build-lab/kibana-setup.html?)** but I have not succeeded in accessing kibana, since it does not request authentication credentials.  
Thanks for your attention

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<div class="post-metadata">

**Author:** ![mattkime](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/mattkime/32/43522_2.png) [@mattkime](https://discuss.elastic.co/u/mattkime)\
**Post date:** [October 7, 2019, 9:39pm UTC](https://discuss.elastic.co/t/problem-accessing-kibana-through-the-browser/202201/39 "2019-10-07T21:39:13Z")

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So you're currently attempting to access Kibana via nginx, correct? Have you been able to access it directly?

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<div class="post-metadata">

**Author:** ![abuit01](https://avatars.discourse-cdn.com/v4/letter/a/9fc29f/32.png) [@abuit01](https://discuss.elastic.co/u/abuit01)\
**Post date:** [October 7, 2019, 9:50pm UTC](https://discuss.elastic.co/t/problem-accessing-kibana-through-the-browser/202201/40 "2019-10-07T21:50:09Z")

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Mmm I am not sure if I am accessing through nginx, since I configured it but I still access with the server address and port 5601  
Could you inform me if I am accessing correctly or how is the correct way?

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