# Problem in Installing the Shield plugin **URL:** \ **Category:** Elasticsearch\ **Tags:** elastic-stack-security\ **Created:** [July 14, 2016, 12:07pm UTC](https://discuss.elastic.co/t/problem-in-installing-the-shield-plugin/55511 "2016-07-14T12:07:27Z")\ **Posts on this page:** 12\ **Page:** 1
**Author:** ![sukesh](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/sukesh/32/10890_2.png) [@sukesh](https://discuss.elastic.co/u/sukesh)\ **Post date:** [July 14, 2016, 12:07pm UTC](https://discuss.elastic.co/t/problem-in-installing-the-shield-plugin/55511/1 "2016-07-14T12:07:27Z")
i tried to install shield , i have shield as well as licence zip file when i tried to run plugin install licence in command prompt it is throwing error like -\> Installing license... Trying [https://download.elastic.co/elasticsearch/release/org/elasticsearch/plugi](https://download.elastic.co/elasticsearch/release/org/elasticsearch/plugi) n/license/2.3.1/license-2.3.1.zip ... ERROR: failed to download out of all possible locations..., use --verbose to get detailed information please suggest me solution ---
**Author:** ![polyfractal](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/polyfractal/32/48162_2.png) [@polyfractal](https://discuss.elastic.co/u/polyfractal)\ **Post date:** [July 14, 2016, 12:24pm UTC](https://discuss.elastic.co/t/problem-in-installing-the-shield-plugin/55511/2 "2016-07-14T12:24:31Z")
If you've already downloaded the zip files, you'll need to use the "offline installation" instructions: [https://www.elastic.co/guide/en/shield/current/installing-shield.html#offline-install](https://www.elastic.co/guide/en/shield/current/installing-shield.html#offline-install) ```auto bin/plugin install file:///path/to/file/license-2.3.4.zip ``` Note: the three slashes, easy to miss ---
**Author:** ![sukesh](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/sukesh/32/10890_2.png) [@sukesh](https://discuss.elastic.co/u/sukesh)\ **Post date:** [July 14, 2016, 12:31pm UTC](https://discuss.elastic.co/t/problem-in-installing-the-shield-plugin/55511/3 "2016-07-14T12:31:59Z")
Hi Zachary, i tried that also but this is the result D:\elasticsearch-2.3.1\bin\>plugin install license file://D:/Sheild/license-2.3.3 -\> Installing license... Trying [https://download.elastic.co/elasticsearch/release/org/elasticsearch/plugi](https://download.elastic.co/elasticsearch/release/org/elasticsearch/plugi) n/license/2.3.1/license-2.3.1.zip ... ERROR: failed to download out of all possible locations..., use --verbose to get detailed information ---
**Author:** ![polyfractal](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/polyfractal/32/48162_2.png) [@polyfractal](https://discuss.elastic.co/u/polyfractal)\ **Post date:** [July 14, 2016, 1:02pm UTC](https://discuss.elastic.co/t/problem-in-installing-the-shield-plugin/55511/4 "2016-07-14T13:02:31Z")
Few things: - Since you're on windows, I think you need different slashes in your path (not positive though) - Don't specify the plugin name ("license") when doing an offline install - You have a bunch of typos in the the path 🙂 Try this: ```bash plugin install file://D:\Shield\license-2.3.3.zip ``` ---
**Author:** ![sukesh](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/sukesh/32/10890_2.png) [@sukesh](https://discuss.elastic.co/u/sukesh)\ **Post date:** [July 15, 2016, 6:33am UTC](https://discuss.elastic.co/t/problem-in-installing-the-shield-plugin/55511/5 "2016-07-15T06:33:01Z")
D:\elasticsearch-2.3.1\bin\>plugin install file://D:\Shield\license-2.3.3.zip -\> Installing from file://D:/Shield/license-2.3.3.zip... Trying file://D:/Shield/license-2.3.3.zip ... Failed: UnknownHostException[D] ERROR: failed to download out of all possible locations..., use --verbose to get detailed information ---
**Author:** ![sukesh](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/sukesh/32/10890_2.png) [@sukesh](https://discuss.elastic.co/u/sukesh)\ **Post date:** [July 15, 2016, 9:08am UTC](https://discuss.elastic.co/t/problem-in-installing-the-shield-plugin/55511/6 "2016-07-15T09:08:15Z")
D:\elasticsearch-2.3.1\bin\>plugin install file:///D:\Sheild\license-2.3.3.zip -\> Installing from file:/D:/Sheild/license-2.3.3.zip... Trying file:/D:/Sheild/license-2.3.3.zip ... Downloading .DONE Verifying file:/D:/Sheild/license-2.3.3.zip checksums if available ... NOTE: Unable to verify checksum for downloaded plugin (unable to find .sha1 or . md5 file to verify) ERROR: Plugin [license] is incompatible with Elasticsearch [2.3.1]. Was designed for version [2.3.3] which version of the shield plugin is compatible for elastic search 2.3.1?? ---
**Author:** ![polyfractal](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/polyfractal/32/48162_2.png) [@polyfractal](https://discuss.elastic.co/u/polyfractal)\ **Post date:** [July 15, 2016, 9:19am UTC](https://discuss.elastic.co/t/problem-in-installing-the-shield-plugin/55511/7 "2016-07-15T09:19:09Z")
You will need the 2.3.1 versions of License and Shield: - License: [https://download.elastic.co/elasticsearch/release/org/elasticsearch/plugin/license/2.3.1/license-2.3.1.zip](https://download.elastic.co/elasticsearch/release/org/elasticsearch/plugin/license/2.3.1/license-2.3.1.zip) - Shield: [https://download.elastic.co/elasticsearch/release/org/elasticsearch/plugin/shield/2.3.1/shield-2.3.1.zip](https://download.elastic.co/elasticsearch/release/org/elasticsearch/plugin/shield/2.3.1/shield-2.3.1.zip) ---
**Author:** ![sukesh](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/sukesh/32/10890_2.png) [@sukesh](https://discuss.elastic.co/u/sukesh)\ **Post date:** [July 15, 2016, 10:46am UTC](https://discuss.elastic.co/t/problem-in-installing-the-shield-plugin/55511/8 "2016-07-15T10:46:39Z")
Thank You Very much Zachary .its installed .could you please tell me that what is the next process because i am not able to understand in that link.how to use the installed shield? ---
**Author:** ![polyfractal](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/polyfractal/32/48162_2.png) [@polyfractal](https://discuss.elastic.co/u/polyfractal)\ **Post date:** [July 15, 2016, 12:47pm UTC](https://discuss.elastic.co/t/problem-in-installing-the-shield-plugin/55511/9 "2016-07-15T12:47:21Z")
I would just start working your way through the documentation. You can start at the "Getting Started" page and go from there: [https://www.elastic.co/guide/en/shield/current/getting-started.html](https://www.elastic.co/guide/en/shield/current/getting-started.html) ---
**Author:** ![sukesh](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/sukesh/32/10890_2.png) [@sukesh](https://discuss.elastic.co/u/sukesh)\ **Post date:** [July 18, 2016, 6:37am UTC](https://discuss.elastic.co/t/problem-in-installing-the-shield-plugin/55511/10 "2016-07-18T06:37:07Z")
Thank You Zachary ---
**Author:** ![sukesh](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/sukesh/32/10890_2.png) [@sukesh](https://discuss.elastic.co/u/sukesh)\ **Post date:** [July 19, 2016, 7:56am UTC](https://discuss.elastic.co/t/problem-in-installing-the-shield-plugin/55511/11 "2016-07-19T07:56:01Z")
HI Zachary , i installed the Shield but starting elastic search throwing error ? can you please help me in that ---
**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\ **Post date:** [July 6, 2017, 1:42pm UTC](https://discuss.elastic.co/t/problem-in-installing-the-shield-plugin/55511/12 "2017-07-06T13:42:49Z")