# Problem in Kibana 4.2.1

**URL:** <https://discuss.elastic.co/t/problem-in-kibana-4-2-1/36121>\
**Category:** Kibana\
**Created:** [December 2, 2015, 4:27am UTC](https://discuss.elastic.co/t/problem-in-kibana-4-2-1/36121 "2015-12-02T04:27:21Z")\
**Posts on this page:** 8\
**Page:** 1

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**Author:** ![vikas\_gopal](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/vikas_gopal/32/47661_2.png) [@vikas\_gopal](https://discuss.elastic.co/u/vikas_gopal)\
**Post date:** [December 2, 2015, 4:27am UTC](https://discuss.elastic.co/t/problem-in-kibana-4-2-1/36121/1 "2015-12-02T04:27:21Z")

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Hi Experts,

I have seen many folks asking the same question but nowhere we found the solution . I have recently downloaded Kibana 4.2.1 along with ES 2.1.0 . I do not have any index so just tried to check the look and feel of Kibana . Now after hitting localhost:5601 I can only see a blank screen/page . I tried to navigate to the settings tab but nothing happened.

Solution I tried to implement  
I was following [After installation on Kibana 4.2.0 the page is blank #12](https://github.com/elastic/timelion/issues/12) and here they recommended that issue has been fixed and 3 files have been modified .  
saved\_object.js  
file\_upload.js  
\_objects.js

So I changed above 3 files from [here](https://github.com/elastic/kibana/commit/05ca74ba4102087b343b8ac3cb14c2501a50d569).Still situation is same.

Please suggest what needs to be done here as Kibana is not working as the way it was working in the older versions.

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**Author:** ![vikas\_gopal](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/vikas_gopal/32/47661_2.png) [@vikas\_gopal](https://discuss.elastic.co/u/vikas_gopal)\
**Post date:** [December 2, 2015, 7:04am UTC](https://discuss.elastic.co/t/problem-in-kibana-4-2-1/36121/2 "2015-12-02T07:04:29Z")

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Even I tried creating an index . So in ES 2.1.0 I have created an index and I can see 2 indexes in sense

> ```
> GET /_cat/indices/?v
> health status index pri rep docs.count docs.deleted store.size pri.store.size 
> yellow open .kibana 1 1 4 0 12.2kb 12.2kb 
> yellow open corr_te 5 1 100 0 654.5kb 654.5kb 
> 
> ```

Still Kibana screen is blank .I can only see all the blank tabs i.e Discover , Settings etc

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<div class="post-metadata">

**Author:** ![dadoonet](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/dadoonet/32/137187_2.png) [@dadoonet](https://discuss.elastic.co/u/dadoonet)\
**Post date:** [December 2, 2015, 8:38am UTC](https://discuss.elastic.co/t/problem-in-kibana-4-2-1/36121/3 "2015-12-02T08:38:03Z")

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I don't think Kibana 4.2.1 is compatible with Elasticsearch 2.1.0. I think you should upgrade to Kibana 4.3

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<div class="post-metadata">

**Author:** ![vikas\_gopal](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/vikas_gopal/32/47661_2.png) [@vikas\_gopal](https://discuss.elastic.co/u/vikas_gopal)\
**Post date:** [December 2, 2015, 9:16am UTC](https://discuss.elastic.co/t/problem-in-kibana-4-2-1/36121/4 "2015-12-02T09:16:04Z")

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I did the same so I tested it with kibana 4.3 still same situation . Now when I put new index name in the search to create index Kibana is keep on searching for 5 min and then throws an error

> ```
> Fatal Error
> Courier Fetch Error: unhandled error Error: unknown error
> 
> ```
> 
> at respond ([http://localhost:5601/bundles/kibana.bundle.js:76162:16](http://localhost:5601/bundles/kibana.bundle.js:76162:16))  
> at checkRespForFailure ([http://localhost:5601/bundles/kibana.bundle.js:76123:8](http://localhost:5601/bundles/kibana.bundle.js:76123:8))  
> at [http://localhost:5601/bundles/kibana.bundle.js:74741:8](http://localhost:5601/bundles/kibana.bundle.js:74741:8)  
> at processQueue ([http://localhost:5601/bundles/commons.bundle.js:42339:29](http://localhost:5601/bundles/commons.bundle.js:42339:29))  
> at [http://localhost:5601/bundles/commons.bundle.js:42355:28](http://localhost:5601/bundles/commons.bundle.js:42355:28)  
> at Scope.$eval ([http://localhost:5601/bundles/commons.bundle.js:43583:29](http://localhost:5601/bundles/commons.bundle.js:43583:29))  
> at Scope.$digest ([http://localhost:5601/bundles/commons.bundle.js:43394:32](http://localhost:5601/bundles/commons.bundle.js:43394:32))  
> at Scope.$apply ([http://localhost:5601/bundles/commons.bundle.js:43691:25](http://localhost:5601/bundles/commons.bundle.js:43691:25))  
> at done ([http://localhost:5601/bundles/commons.bundle.js:38140:48](http://localhost:5601/bundles/commons.bundle.js:38140:48))  
> at completeRequest ([http://localhost:5601/bundles/commons.bundle.js:38338:8](http://localhost:5601/bundles/commons.bundle.js:38338:8))

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<div class="post-metadata">

**Author:** ![aqiao](https://avatars.discourse-cdn.com/v4/letter/a/e274bd/32.png) [@aqiao](https://discuss.elastic.co/u/aqiao)\
**Post date:** [May 3, 2016, 7:26am UTC](https://discuss.elastic.co/t/problem-in-kibana-4-2-1/36121/5 "2016-05-03T07:26:05Z")

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Hi vikas\_gopal ! any progress? i have the same problem! thanks

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<div class="post-metadata">

**Author:** ![vikas\_gopal](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/vikas_gopal/32/47661_2.png) [@vikas\_gopal](https://discuss.elastic.co/u/vikas_gopal)\
**Post date:** [May 6, 2016, 2:54pm UTC](https://discuss.elastic.co/t/problem-in-kibana-4-2-1/36121/6 "2016-05-06T14:54:01Z")

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Hi @aqiao ,

The problem was with the environment, I mean I was facing this issue on Windows 8 32 bit V2.0 .  
I moved this stack to 64 bit Windows server 2012 R2 standard and things working smoothly . So my recommendation would be change your OS . I guess the main problem is with 32 bit version .

Thanks  
VG

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<div class="post-metadata">

**Author:** ![aqiao](https://avatars.discourse-cdn.com/v4/letter/a/e274bd/32.png) [@aqiao](https://discuss.elastic.co/u/aqiao)\
**Post date:** [May 18, 2016, 6:39am UTC](https://discuss.elastic.co/t/problem-in-kibana-4-2-1/36121/7 "2016-05-18T06:39:32Z")

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thanks vikas\_gopal ! in my case, it's due to ES cluster server disk space is not enough

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<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\
**Post date:** [July 6, 2017, 1:53pm UTC](https://discuss.elastic.co/t/problem-in-kibana-4-2-1/36121/8 "2017-07-06T13:53:05Z")

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