# Problem installing X-pack **URL:** \ **Category:** Elasticsearch\ **Created:** [January 18, 2017, 7:02pm UTC](https://discuss.elastic.co/t/problem-installing-x-pack/72069 "2017-01-18T19:02:27Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![venkata\_sreekanth\_bh](https://avatars.discourse-cdn.com/v4/letter/v/65b543/32.png) [@venkata\_sreekanth\_bh](https://discuss.elastic.co/u/venkata_sreekanth_bh)\ **Post date:** [January 18, 2017, 7:02pm UTC](https://discuss.elastic.co/t/problem-installing-x-pack/72069/1 "2017-01-18T19:02:27Z")
I am trying to install x-pack offline. I don't know why it is failing. I put the same url in the browser and it downloaded the file. D:\kibana-5.1.2-windows-x86\bin\>kibana-plugin.bat install file:///D:/x-pack-5.1. 2.zip Attempting to transfer from file:///D:/x-pack-5.1.2.zip Error: ENOTFOUND Attempting to transfer from [https://artifacts.elastic.co/downloads/kibana-plugin](https://artifacts.elastic.co/downloads/kibana-plugin) s/file:///D:/x-pack-5.1.2.zip/file:///D:/x-pack-5.1.2.zip-5.1.2.zip Plugin installation was unsuccessful due to error "No valid url specified." ---
**Author:** ![lwintergerst](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/lwintergerst/32/18164_2.png) [@lwintergerst](https://discuss.elastic.co/u/lwintergerst)\ **Post date:** [January 18, 2017, 8:01pm UTC](https://discuss.elastic.co/t/problem-installing-x-pack/72069/2 "2017-01-18T20:01:41Z")
Hello, the problem is most likely that for Kibana you only need two slashes after file: Let me know if this works for you. I just noticed that our docs do not reflect this, so we'll change it as soon as possible. Luca ---
**Author:** ![venkata\_sreekanth\_bh](https://avatars.discourse-cdn.com/v4/letter/v/65b543/32.png) [@venkata\_sreekanth\_bh](https://discuss.elastic.co/u/venkata_sreekanth_bh)\ **Post date:** [January 18, 2017, 8:11pm UTC](https://discuss.elastic.co/t/problem-installing-x-pack/72069/3 "2017-01-18T20:11:27Z")
> [@lwintergerst](#): > > t noticed that our docs do not reflect this, so we'll change it as soon It worked thanks ---
**Author:** ![venkata\_sreekanth\_bh](https://avatars.discourse-cdn.com/v4/letter/v/65b543/32.png) [@venkata\_sreekanth\_bh](https://discuss.elastic.co/u/venkata_sreekanth_bh)\ **Post date:** [January 18, 2017, 8:17pm UTC](https://discuss.elastic.co/t/problem-installing-x-pack/72069/4 "2017-01-18T20:17:32Z")
After installing xpack and starting kibana. I cannot access kibana anymore. The logs show log [20:15:03.362] [warning][license][xpack] License information could not b e obtained from Elasticsearch. [illegal\_argument\_exception] No endpoint or opera tion is available at [\_xpack] :: {"path":"/\_xpack","statusCode":400,"response":" {"error":{"root\_cause":[{"type":"illegal\_argument\_exception","reason": "No endpoint or operation is available at [\_xpack]"}],"type":"illegal\_argum ent\_exception","reason":"No endpoint or operation is available at [\_xpack]" },"status":400}"} Unhandled rejection [illegal\_argument\_exception] No endpoint or operation is ava ilable at [\_xpack] :: {"path":"/\_xpack","statusCode":400,"response":"{"error": {"root\_cause":[{"type":"illegal\_argument\_exception","reason":"No endpoi nt or operation is available at [\_xpack]"}],"type":"illegal\_argument\_excepti on","reason":"No endpoint or operation is available at [\_xpack]"},"status ":400}"} at respond (D:\kibana-5.1.2-windows-x86\node\_modules\elasticsearch\src\lib\t ransport.js:289:15) at checkRespForFailure (D:\kibana-5.1.2-windows-x86\node\_modules\elasticsear ch\src\lib\transport.js:248:7) at HttpConnector. (D:\kibana-5.1.2-windows-x86\node\_modules\elast icsearch\src\lib\connectors\http.js:164:7) at IncomingMessage.wrapper (D:\kibana-5.1.2-windows-x86\node\_modules\elastic search\node\_modules\lodash\lodash.js:4968:19) at emitNone (events.js:91:20) at IncomingMessage.emit (events.js:185:7) at endReadableNT (\_stream\_readable.js:974:12) at \_combinedTickCallback (internal/process/next\_tick.js:74:11) at process.\_tickDomainCallback (internal/process/next\_tick.js:122:9) ---
**Author:** ![lwintergerst](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/lwintergerst/32/18164_2.png) [@lwintergerst](https://discuss.elastic.co/u/lwintergerst)\ **Post date:** [January 18, 2017, 8:30pm UTC](https://discuss.elastic.co/t/problem-installing-x-pack/72069/5 "2017-01-18T20:30:05Z")
It looks like you did not install x-pack in Elasticsearch, but only in Kibana. Install it in Elasticsearch as well and restart Elasticsearch. The command should be almost identical. It could be that you do need three slashes for the path here ---
**Author:** ![venkata\_sreekanth\_bh](https://avatars.discourse-cdn.com/v4/letter/v/65b543/32.png) [@venkata\_sreekanth\_bh](https://discuss.elastic.co/u/venkata_sreekanth_bh)\ **Post date:** [January 18, 2017, 8:39pm UTC](https://discuss.elastic.co/t/problem-installing-x-pack/72069/6 "2017-01-18T20:39:20Z")
fixed this after re-starting elastic search ---
**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\ **Post date:** [February 15, 2017, 8:39pm UTC](https://discuss.elastic.co/t/problem-installing-x-pack/72069/7 "2017-02-15T20:39:27Z")
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