# Problem snapshot to azure storage accounts

**URL:** <https://discuss.elastic.co/t/problem-snapshot-to-azure-storage-accounts/130273>\
**Category:** Elasticsearch\
**Created:** [May 2, 2018, 2:51pm UTC](https://discuss.elastic.co/t/problem-snapshot-to-azure-storage-accounts/130273 "2018-05-02T14:51:33Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Shlomo\_Prayev](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/shlomo_prayev/32/30701_2.png) [@Shlomo\_Prayev](https://discuss.elastic.co/u/Shlomo_Prayev)\
**Post date:** [May 2, 2018, 2:51pm UTC](https://discuss.elastic.co/t/problem-snapshot-to-azure-storage-accounts/130273/1 "2018-05-02T14:51:33Z")

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About two months ago, the elastic backups began to fail. The error I get is

IOException [com.microsoft.azure.storage.StorageException: The server is busy.];

I'm backing up to 8 storage accounts  
I spoke with Azure's support and they told me to add an exponential backoff but I do not know where I should add it and what exactly I should add.

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**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\
**Post date:** [May 30, 2018, 2:51pm UTC](https://discuss.elastic.co/t/problem-snapshot-to-azure-storage-accounts/130273/2 "2018-05-30T14:51:37Z")

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