# Problems encountered in accessing the kibana interface

**URL:** <https://discuss.elastic.co/t/problems-encountered-in-accessing-the-kibana-interface/143810>\
**Category:** Kibana\
**Created:** [August 10, 2018, 6:50am UTC](https://discuss.elastic.co/t/problems-encountered-in-accessing-the-kibana-interface/143810 "2018-08-10T06:50:57Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![xionghaizi](https://avatars.discourse-cdn.com/v4/letter/x/f6c823/32.png) [@xionghaizi](https://discuss.elastic.co/u/xionghaizi)\
**Post date:** [August 10, 2018, 6:50am UTC](https://discuss.elastic.co/t/problems-encountered-in-accessing-the-kibana-interface/143810/1 "2018-08-10T06:50:57Z")

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![image](https://us1.discourse-cdn.com/elastic/original/3X/2/7/2710bc8a43b3dd4964de5f7e103e85bce59544a2.png)  
Why do I need to enter a username and password, but I can't  
 ![TIM%E6%88%AA%E5%9B%BE20180810143318](https://us1.discourse-cdn.com/elastic/original/3X/e/2/e21b4aa30c4bda4d35f87f576308c71146002ec6.png)  
This is an error message on my virtual machine.

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**Author:** ![ppisljar](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/ppisljar/32/11588_2.png) [@ppisljar](https://discuss.elastic.co/u/ppisljar)\
**Post date:** [August 10, 2018, 6:53am UTC](https://discuss.elastic.co/t/problems-encountered-in-accessing-the-kibana-interface/143810/2 "2018-08-10T06:53:44Z")

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please don't open multiple threads for the same question.

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**Author:** ![xionghaizi](https://avatars.discourse-cdn.com/v4/letter/x/f6c823/32.png) [@xionghaizi](https://discuss.elastic.co/u/xionghaizi)\
**Post date:** [August 10, 2018, 8:16am UTC](https://discuss.elastic.co/t/problems-encountered-in-accessing-the-kibana-interface/143810/3 "2018-08-10T08:16:11Z")

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I can tell you my question more conveniently through the screenshot, because I can't find the answer to the question, I hope you can help me to have a look, thank you

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**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\
**Post date:** [September 7, 2018, 8:16am UTC](https://discuss.elastic.co/t/problems-encountered-in-accessing-the-kibana-interface/143810/4 "2018-09-07T08:16:15Z")

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