# Regarding issues related to the ES SSPL protocol

**URL:** https://discuss.elastic.co/t/regarding-issues-related-to-the-es-sspl-protocol/354058
**Category:** Elasticsearch
**Tags:** license
**Created:** [February 25, 2024, 4:47pm UTC](https://discuss.elastic.co/t/regarding-issues-related-to-the-es-sspl-protocol/354058 "2024-02-25T16:47:06Z")
**Posts on this page:** 4
**Page:** 1

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### Author: ![liruileay](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/liruileay/32/132054_2.png) [@liruileay](https://discuss.elastic.co/u/liruileay)
#### Post date: [February 25, 2024, 4:47pm UTC](https://discuss.elastic.co/t/regarding-issues-related-to-the-es-sspl-protocol/354058/1 "2024-02-25T16:47:06Z")

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The customer service within the company based on ES encapsulation belongs to the provision of products as services to the outside world. Do we need commercial authorization or open source code

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### Author: ![Christian\_Dahlqvist](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/christian_dahlqvist/32/4617_2.png) [@Christian\_Dahlqvist](https://discuss.elastic.co/u/Christian_Dahlqvist)
#### Post date: [February 25, 2024, 6:03pm UTC](https://discuss.elastic.co/t/regarding-issues-related-to-the-es-sspl-protocol/354058/2 "2024-02-25T18:03:45Z")

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I suspect that is something you need to contact Sales at Elastic about. This is a community forum so we can not give advice around licensing.

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### Author: ![dadoonet](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/dadoonet/32/137187_2.png) [@dadoonet](https://discuss.elastic.co/u/dadoonet)
#### Post date: [February 25, 2024, 7:47pm UTC](https://discuss.elastic.co/t/regarding-issues-related-to-the-es-sspl-protocol/354058/3 "2024-02-25T19:47:02Z")

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The [license includes instructions on this subject](https://github.com/elastic/elasticsearch/blob/master/licenses/ELASTIC-LICENSE.txt#L52-L56):

> If You have any question as to whether a specific SaaS Offering constitutes a Prohibited SaaS Offering, or are interested in obtaining Elastic's permission to engage in commercial or non-commercial distribution of the Elastic Software, please contact [elastic\_license@elastic.co](mailto:elastic_license@elastic.co).

If in doubt, send a message to that address.

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### Author: ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)
#### Post date: [March 24, 2024, 7:47pm UTC](https://discuss.elastic.co/t/regarding-issues-related-to-the-es-sspl-protocol/354058/4 "2024-03-24T19:47:08Z")

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