# RemoteTransportException caused by NullPointerException when trying to create snapshot through Kibana UI **URL:** \ **Category:** Elasticsearch\ **Created:** [March 5, 2020, 12:40pm UTC](https://discuss.elastic.co/t/remotetransportexception-caused-by-nullpointerexception-when-trying-to-create-snapshot-through-kibana-ui/222287 "2020-03-05T12:40:58Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![bcbrockway](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/bcbrockway/32/48319_2.png) [@bcbrockway](https://discuss.elastic.co/u/bcbrockway)\ **Post date:** [March 5, 2020, 12:40pm UTC](https://discuss.elastic.co/t/remotetransportexception-caused-by-nullpointerexception-when-trying-to-create-snapshot-through-kibana-ui/222287/1 "2020-03-05T12:40:58Z")
We're running an ES cluster using cloud-on-k8s and when I try and create a snapshot using the Kibana UI I get the following errors from elasticsearch and kibana: ``` portal-elastic-es-main-0 elasticsearch {"type": "server", "timestamp": "2020-03-05T12:23:14,224Z", "level": "WARN", "component": "r.suppressed", "cluster.name": "portal-elastic", "node.name": "portal-elastic-es-main-0", "message": "path: /_slm/policy/daily/_execute, params: {name=daily}", "cluster.uuid": "AY3K33D1TZ6NeQ_tsYLfmA", "node.id": "DKHkJG7HQBS8KisfmfxAdg" , portal-elastic-es-main-0 elasticsearch "stacktrace": ["org.elasticsearch.transport.RemoteTransportException: [portal-elastic-es-main-2][10.52.4.33:9300][cluster:admin/slm/execute]", portal-elastic-es-main-0 elasticsearch "Caused by: java.lang.NullPointerException", portal-elastic-es-main-0 elasticsearch "at org.elasticsearch.xpack.core.slm.SnapshotLifecyclePolicy.toRequest(SnapshotLifecyclePolicy.java:258) ~[?:?]", portal-elastic-es-main-0 elasticsearch "at org.elasticsearch.xpack.slm.SnapshotLifecycleTask.lambda$maybeTakeSnapshot$1(SnapshotLifecycleTask.java:86) ~[?:?]", portal-elastic-es-main-0 elasticsearch "at java.util.Optional.map(Optional.java:258) ~[?:?]", portal-elastic-es-main-0 elasticsearch "at org.elasticsearch.xpack.slm.SnapshotLifecycleTask.maybeTakeSnapshot(SnapshotLifecycleTask.java:85) ~[?:?]", portal-elastic-es-main-0 elasticsearch "at org.elasticsearch.xpack.slm.action.TransportExecuteSnapshotLifecycleAction.masterOperation(TransportExecuteSnapshotLifecycleAction.java:80) ~[?:?]", portal-elastic-es-main-0 elasticsearch "at org.elasticsearch.xpack.slm.action.TransportExecuteSnapshotLifecycleAction.masterOperation(TransportExecuteSnapshotLifecycleAction.java:35) ~[?:?]", portal-elastic-es-main-0 elasticsearch "at org.elasticsearch.action.support.master.TransportMasterNodeAction.masterOperation(TransportMasterNodeAction.java:98) ~[elasticsearch-7.5.2.jar:7.5.2]", portal-elastic-es-main-0 elasticsearch "at org.elasticsearch.action.support.master.TransportMasterNodeAction$AsyncSingleAction.lambda$doStart$3(TransportMasterNodeAction.java:169) ~[elasticsearch-7.5.2.jar:7.5.2]", portal-elastic-es-main-0 elasticsearch "at org.elasticsearch.action.ActionRunnable$2.doRun(ActionRunnable.java:73) ~[elasticsearch-7.5.2.jar:7.5.2]", portal-elastic-es-main-0 elasticsearch "at org.elasticsearch.common.util.concurrent.ThreadContext$ContextPreservingAbstractRunnable.doRun(ThreadContext.java:773) ~[elasticsearch-7.5.2.jar:7.5.2]", portal-elastic-es-main-0 elasticsearch "at org.elasticsearch.common.util.concurrent.AbstractRunnable.run(AbstractRunnable.java:37) ~[elasticsearch-7.5.2.jar:7.5.2]", portal-elastic-es-main-0 elasticsearch "at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1128) ~[?:?]", portal-elastic-es-main-0 elasticsearch "at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:628) ~[?:?]", portal-elastic-es-main-0 elasticsearch "at java.lang.Thread.run(Thread.java:830) [?:?]"] } portal-elastic-kb-75cb599c99-72f5h kibana {"type":"error","@timestamp":"2020-03-05T12:23:14Z","tags":[],"pid":6,"level":"error","error":{"message":"[remote_transport_exception] [portal-elastic-es-main-2][10.52.4.33:9300][cluster:admin/slm/execute]","name":"Error","stack":"Error: [remote_transport_exception] [portal-elastic-es-main-2][10.52.4.33:9300][cluster:admin/slm/execute]\n at respond (/usr/share/kibana/node_modules/elasticsearch/src/lib/transport.js:349:15)\n at checkRespForFailure (/usr/share/kibana/node_modules/elasticsearch/src/lib/transport.js:306:7)\n at HttpConnector. (/usr/share/kibana/node_modules/elasticsearch/src/lib/connectors/http.js:173:7)\n at IncomingMessage.wrapper (/usr/share/kibana/node_modules/elasticsearch/node_modules/lodash/lodash.js:4929:19)\n at IncomingMessage.emit (events.js:194:15)\n at endReadableNT (_stream_readable.js:1103:12)\n at process._tickCallback (internal/process/next_tick.js:63:19)"},"url":{"protocol":null,"slashes":null,"auth":null,"host":null,"port":null,"hostname":null,"hash":null,"search":null,"query":{},"pathname":"/api/snapshot_restore/policy/daily/run","path":"/api/snapshot_restore/policy/daily/run","href":"/api/snapshot_restore/policy/daily/run"},"message":"[remote_transport_exception] [portal-elastic-es-main-2][10.52.4.33:9300][cluster:admin/slm/execute]"} ``` I have shelled into the portal-elastic-es-main-0 pod and created a snapshot with curl which ran with no problems: curl -k -X PUT [https://10.52.4.33:9200/\_snapshot/portal-backups-bucket/snapshot\_1](https://10.52.4.33:9200/_snapshot/portal-backups-bucket/snapshot_1) I realise this is a different port but wanted to make sure it wasn't the actual snapshot creation itself causing issues. Any ideas? ---
**Author:** ![bcbrockway](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/bcbrockway/32/48319_2.png) [@bcbrockway](https://discuss.elastic.co/u/bcbrockway)\ **Post date:** [March 5, 2020, 3:28pm UTC](https://discuss.elastic.co/t/remotetransportexception-caused-by-nullpointerexception-when-trying-to-create-snapshot-through-kibana-ui/222287/2 "2020-03-05T15:28:08Z")
Figured out what the issue was. Raised a bug for it - [https://github.com/elastic/elasticsearch/issues/53171](https://github.com/elastic/elasticsearch/issues/53171). ---
**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\ **Post date:** [April 2, 2020, 3:36pm UTC](https://discuss.elastic.co/t/remotetransportexception-caused-by-nullpointerexception-when-trying-to-create-snapshot-through-kibana-ui/222287/3 "2020-04-02T15:36:16Z")
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