# Reporting Failed to unpack

**URL:** <https://discuss.elastic.co/t/reporting-failed-to-unpack/123880>\
**Category:** Kibana\
**Tags:** elastic-stack-reporting\
**Created:** [March 14, 2018, 10:32am UTC](https://discuss.elastic.co/t/reporting-failed-to-unpack/123880 "2018-03-14T10:32:49Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![Arief](https://avatars.discourse-cdn.com/v4/letter/a/439d5e/32.png) [@Arief](https://discuss.elastic.co/u/Arief)\
**Post date:** [March 14, 2018, 10:32am UTC](https://discuss.elastic.co/t/reporting-failed-to-unpack/123880/1 "2018-03-14T10:32:49Z")

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Hi There,

I'm trying to install reporting on kibana by following the guide "[https://www.elastic.co/guide/en/reporting/current/installing-reporting.html](https://www.elastic.co/guide/en/reporting/current/installing-reporting.html)". While the installation went without a hitch, i unable run it on kibana,  
It shows below error. I checked on the system and I have the bzip2 installed. Help.  
 ![Capture18](https://us1.discourse-cdn.com/elastic/original/3X/c/1/c1117d604b243339e6bf03df25efb260f5d03f00.PNG)

OS : Centos 7  
Kibana version : 4.6.6  
Elastic version : 2.4.6

Regards,  
Arief

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**Author:** ![Bill\_McConaghy](https://avatars.discourse-cdn.com/v4/letter/b/ed655f/32.png) [@Bill\_McConaghy](https://discuss.elastic.co/u/Bill_McConaghy)\
**Post date:** [March 15, 2018, 7:55pm UTC](https://discuss.elastic.co/t/reporting-failed-to-unpack/123880/2 "2018-03-15T19:55:45Z")

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I would confirm that the archive is not corrupted by using bzip2 to unpack it. Maybe also try uninstalling reporting and then installing the plugin with the unpacked files.

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**Author:** ![Arief](https://avatars.discourse-cdn.com/v4/letter/a/439d5e/32.png) [@Arief](https://discuss.elastic.co/u/Arief)\
**Post date:** [March 16, 2018, 2:10am UTC](https://discuss.elastic.co/t/reporting-failed-to-unpack/123880/3 "2018-03-16T02:10:02Z")

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Sorry I'm quite new in this, which archive do you mean? the reporting.tar.gz? I can't find any bzip2 file inside it.

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<div class="post-metadata">

**Author:** ![Bill\_McConaghy](https://avatars.discourse-cdn.com/v4/letter/b/ed655f/32.png) [@Bill\_McConaghy](https://discuss.elastic.co/u/Bill_McConaghy)\
**Post date:** [March 16, 2018, 1:40pm UTC](https://discuss.elastic.co/t/reporting-failed-to-unpack/123880/4 "2018-03-16T13:40:04Z")

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Hmm, weird. I would unpack that archive and try installing that.

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**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\
**Post date:** [April 13, 2018, 1:40pm UTC](https://discuss.elastic.co/t/reporting-failed-to-unpack/123880/5 "2018-04-13T13:40:22Z")

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