# Reporting Timeout settings do not work **URL:** \ **Category:** Kibana\ **Created:** [January 11, 2017, 3:07pm UTC](https://discuss.elastic.co/t/reporting-timeout-settings-do-not-work/71235 "2017-01-11T15:07:09Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![Borrelworst](https://avatars.discourse-cdn.com/v4/letter/b/6f9a4e/32.png) [@Borrelworst](https://discuss.elastic.co/u/Borrelworst)\ **Post date:** [January 11, 2017, 3:07pm UTC](https://discuss.elastic.co/t/reporting-timeout-settings-do-not-work/71235/1 "2017-01-11T15:07:09Z")
Hi, In Kibana, when setting timeout settings for the reporting function in kibana.yml to: xpack.reporting.queue.timeout: \*\*\*\* It will not be picked up. I set it to 600000, but it keeps saying: There was an error generating your report for the "mydashboard" dashboard: Error: Kibana took too long to load - Timeout exceeded (30000) What am I doing wrong, or is this a bug? ---
**Author:** ![Borrelworst](https://avatars.discourse-cdn.com/v4/letter/b/6f9a4e/32.png) [@Borrelworst](https://discuss.elastic.co/u/Borrelworst)\ **Post date:** [January 11, 2017, 4:09pm UTC](https://discuss.elastic.co/t/reporting-timeout-settings-do-not-work/71235/2 "2017-01-11T16:09:23Z")
Hi All, I think I actually found another issue. I am using Kibana behind an apache proxy, with password security on apache. It looks like that is the issue;: if I use the reporting function while removing it temporarily from behind the proxy, I will get the report and not the timeout. I guess the xpack.reporting.queue.timeout will not be picked up, but behind a proxy the reporting function does not seem to work. I will create another topic on the x-pack forum. ---
**Author:** ![Brandon\_Kobel](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/brandon_kobel/32/14829_2.png) [@Brandon\_Kobel](https://discuss.elastic.co/u/Brandon_Kobel)\ **Post date:** [January 11, 2017, 4:11pm UTC](https://discuss.elastic.co/t/reporting-timeout-settings-do-not-work/71235/3 "2017-01-11T16:11:46Z")
The xpack.reporting.queue.timeout setting is used for the queueing mechanism and it doesn't affect how long we'll wait for kibana to load, which is the timeout that you're experiencing. Unfortunately, that timeout isn't configurable at the moment, so no settings will affect it. The followings settings are required when hosting kibana behind a reverse proxy: xpack.reporting.kibanaServer.protocol, xpack.reporting.kibanaServer.host, xpack.reporting.kibanaServer.port ---
**Author:** ![Borrelworst](https://avatars.discourse-cdn.com/v4/letter/b/6f9a4e/32.png) [@Borrelworst](https://discuss.elastic.co/u/Borrelworst)\ **Post date:** [January 11, 2017, 4:16pm UTC](https://discuss.elastic.co/t/reporting-timeout-settings-do-not-work/71235/4 "2017-01-11T16:16:22Z")
Hi Brandon, Thanks for your reaction. I do have another issue with that, because I use a username/password mechanism in apache, and have no idea how to add that to one of those settings. ---
**Author:** ![Borrelworst](https://avatars.discourse-cdn.com/v4/letter/b/6f9a4e/32.png) [@Borrelworst](https://discuss.elastic.co/u/Borrelworst)\ **Post date:** [January 11, 2017, 4:17pm UTC](https://discuss.elastic.co/t/reporting-timeout-settings-do-not-work/71235/5 "2017-01-11T16:17:23Z")
> [@Reporting behind secured apache proxy](https://discuss.elastic.co/t/reporting-behind-secured-apache-proxy/71251): > > Hi all, I try to configure the reporting function while using Kibana behind a secured apache proxy: This does not seem to work. I almost tried everything I can think of, I will explain my configuration: Apache is redirecting traffic coming in at port 1000, to kibana who listens on port 5602, with documentroot /kibana. This all works fine. However when using this configuration for the reporting it does not work: xpack.reporting.enabled: true xpack.reporting.kibanaApp: "/kibana/app/kibana" \<\< … ---
**Author:** ![Joe\_Fleming](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/joe_fleming/32/3561_2.png) [@Joe\_Fleming](https://discuss.elastic.co/u/Joe_Fleming)\ **Post date:** [January 11, 2017, 8:01pm UTC](https://discuss.elastic.co/t/reporting-timeout-settings-do-not-work/71235/6 "2017-01-11T20:01:11Z")
> [@Borrelworst](#): > > I use a username/password mechanism in apache So you're enforcing Basic auth with Apache? That's not going to work with Reporting, because there is no way to tell Reporting to pass any kind of auth header. You could set up _another_ proxy that would inject the credentials in the request for you, and have Reporting use that proxy to side-step your auth. If you need auth, why not just use Shield/Security? Reporting was made to work really well with it... ---
**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\ **Post date:** [February 8, 2017, 8:01pm UTC](https://discuss.elastic.co/t/reporting-timeout-settings-do-not-work/71235/7 "2017-02-08T20:01:12Z")
This topic was automatically closed 28 days after the last reply. New replies are no longer allowed.